FREE SHIPPING on orders over $50
This New York-based company sets an international standard for footwear. It carries shoes for kids and adults from top brands like Nike, Adidas, Puma and Under Armour.
What can I buy from Foot Locker?
Of course, Foot Locker sells shoes! Styles for men, women and children are available. There’s a heavy focus on sneakers, but boots, slides and other varieties of footwear are also on offer.
Foot Locker has extended shoe sizes, stocking men’s sizes up to a size 18 and women’s sizes up to a size 13.
Besides shoes, athletic and casual apparel is available for the whole family.
Foot Locker’s top brands include:
- Under Armour
- New Balance
How do I use my promo code?
To use your Foot Locker promo code, follow these steps.
- Shop the Foot Locker site to find the items you’d like to buy.
- Click View Cart & Checkout to continue.
- Enter your code in the box, then click Apply.
- Make sure your total is properly adjusted before completing your purchase.
Why is my code not working?
If the site doesn’t accept your discount, your promo code could be expired, not available in your country or case-sensitive.
If you have questions about your promo code, contact Foot Locker directly.
Shipping, delivery and payments
Can I get free delivery?
No, not usually. Unfortunately, free delivery is not part of Foot Locker’s regularly offered services. Keep your eyes peeled for a free shipping promo code, though.
Shipping costs at Foot Locker vary depending on how many items you ordered and your location. Use the chart below to get an idea of what your shipping costs might be:
|Shipping speed||Handling fee per order||Shipping charge per item||Rush service charge||Total cost to ship 1 item||Total cost to ship 2 items|
|5–6 business days||$6||$1.99||N/A||$7.99||$9.98|
|3–4 business days||$6||$1.99||$5.99||$13.98||$15.97|
|2 business days||$6||$1.99||$14.99||$22.98||$24.97|
|1 business day||$6||$1.99||$24.99||$32.98||$34.97|
Note that you’ll pay an additional $3 handling fee for orders to Alaska, Hawaii and the US territories.
APO and FPO orders take one to three weeks to arrive.
Does Foot Locker ship to PO boxes?
Yes, but you’ll have to provide an alternate physical address as well. If you don’t have a physical address for delivery, contact customer service for help.
How can I track my order?
You’ll receive a confirmation email once your order has shipped. Click the link in the email to see exactly where your order is. Remember that it could take a few days for tracking information to appear, even if your order has already shipped.
Foot Locker accepts a variety of payment options that include a debit card, your PayPal account or any of these major credit cards:
- American Express
- Diner’s Club
What is Foot Locker’s return policy?
Foot Locker guarantees your satisfaction. If the item you order doesn’t fit correctly, don’t worry — the company will happily exchange it for free within 45 days of purchase. And remember that returns must be unwashed and unworn, have original tags attached and include the original invoice.
Are Foot Locker returns free?
No, if you want to make a return, you’re on the hook for shipping costs. And if you use your own shipping label rather than the one provided, you’re charged an additional $6.99.
Can I exchange for a different size?
Yes, if you want to exchange for a different size, Foot Locker pays the cost of shipping both ways. If the size you need is unavailable, you’ll get a refund.
How do I return items to Foot Locker?
Print and fill out a return form on the Foot Locker website. Then, print a SmartLabel to attach to your package. Make sure to include your original invoice with your return. If you’d prefer to arrange your own return shipping, send your items to:
500 N. 72nd Avenue
Wausau, WI 54401
When’s the next Foot Locker sale?
Like most retailers, Foot Locker offers sales surrounding major holidays — including Black Friday. Prices around Thanksgiving weekend are some of the lowest you can expect all year. You can also sign up for Foot Locker emails to keep up to date with all the latest deals. Or sign up for finder.com’s email newsletter: We’ll update you on Foot Locker sales and send you other great savings from around the web.
What sets this brand apart?
A premium brand selection as well as a large range of sizes sets Foot Locker apart from the crowd. For sneakerheads looking for the latest kicks, Foot Locker is an ideal choice. You can also rest easy knowing that if your new shoes don’t fit, exchanges are free.
What do people really say about Foot Locker?
Online reviews of Foot Locker are overwhelmingly negative. Many frustrated customers have written angry reviews after speaking with the Foot Locker customer service team and trying to navigate its site. These shoppers felt that the store’s policies were inefficient and difficult to deal with, and customer support failed to resolve their issues related to exchanges and shipping delays.
However, there are a few positive reviews out there, with customers encouraging others to take a chance based on their positive experience. These customers say their items arrived promptly and that they’re happy with the service they received while shopping at Foot Locker.
What is Foot Locker’s history?
Foot Locker was founded in 1974, and its headquarters are in New York City. While there are over 3,000 stores across the US, you can also shop in more than 28 countries around the world. Almost 70% of Foot Locker’s inventory is Nike because of the high demand for this brand’s fresh, new styles.
How can I contact customer support?
Use the feedback form on the Foot Locker website to contact the customer service team via email. Prefer to talk on the phone? Just call 800-991-6815 for agents available 24/7.
What about social media?
Facebook fans can join the herd of more than 6 million fans following Foot Locker on the social media site. Typical content includes pics of hot new shoes and sneakerhead memes. There’s a lot of overlap between the brand’s Facebook and Instagram pages, and it boasts an impressive Instafollower count of more than 8 million.
Why should I shop at Foot Locker?
- Top brands. Buy the latest shoes from Nike, Adidas and more.
- Lots of payment options. Pay with almost any credit card or your PayPal account.
- 24/7 customer service. Call for assistance any time.
- Complicated shipping policy. Pesky extra fees for “handling” are a turn off.
- No free returns. If you don’t want to exchange your purchase, you’re stuck paying for return shipping.
- Bad online reviews. Overall, customers weren’t thrilled with their experiences.
For sneakerheads and others committed to rocking the latest kicks, Foot Locker can be a great place to snag the trendiest shoes. Offering top brands like Adidas, Nike and Vans, Foot Locker is a one-stop shop for athletic footwear. We also appreciate that it offers free exchanges if your new shoes don’t fit. However, it’s unfortunate that returns aren’t free and that its shipping costs are complex and expensive.
Frequently asked questions
Can I use more than one promo code per order?
No, unfortunately only a single promo code can be used with each order.
I need my order fast. How can I make sure it ships the same day?
If you need your order rushed, place it on a business day before 1 p.m. CT. Your payment needs to be verified and accepted before your order is shipped.
How long does it take for personalized items to be prepared for shipment?
It typically takes about five business days to prepare your custom items for shipment.
Image: Foot Locker
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