First Investors Financial Services auto loan refinancing | finder.com

First Investors Financial Services auto loan refinancing review

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Car loan refinancing for poor-credit borrowers.

So you want to refinance your car loan but your credit score isn’t the highest out there — maybe you’ve filed for bankruptcy in the past. First Investors Financial Services could be what you’re looking for. This lender has been around since 1988 and specializes in car loans for poor-credit borrowers.

It’s not available in every state and also isn’t completely upfront about its loan terms, however. Read on to learn if First Investors is right for you.

Product Name First Investors Financial Services auto loan refinancing
Min Loan Amount$8,000
Max. Loan Amount$40,000
APR7% (starting at)
Interest Rate TypeFixed
Requirements510+ credit score, at least $1,500 monthly disposable income, vehicle eight years or younger with 95,000 miles or less, live in an eligible state, have a payoff value of $8,000 to $40,000 on current loan
  • A car loan with a payoff value between $8,000 and $40,000.
  • A credit score of 510 or higher.
  • An eligible vehicle.
  • At least $1,500 of monthly disposable income.
  • Residency in an eligible state.

First, am I eligible?

To refinance your car loan with First Investors, you must have:

  • A car loan with a payoff value between $8,000 and $40,000. This is the amount that you’d need to pay to close your current car loan, not the loan balance.
  • A credit score of 510 or higher. First Investors Financial Services specializes in poor-credit refinancing.
  • An eligible vehicle. First Investors works with cars, SUVs and trucks no more than eight years old with less than 95,000 miles. Discontinued makes or models, one-ton trucks, business vehicles, salvaged or reconditioned vehicles or those with a second lien are ineligible.
  • At least $1,500 of monthly disposable income. In other words, income after you’ve paid off your regular bills such as rent, credit cards, utilities and other monthly financial obligations.
  • Residency in an eligible state. You can’t qualify if you live in Alaska, Connecticut, Hawaii, Idaho, Maine, Massachusetts, Mississippi, Nevada, New Hampshire, North Dakota, Rhode Island, South Dakota, Tennessee, Vermont, Virginia or Wyoming.

What makes First Investors Financial Services unique?

First Investors is both a debt collector as well as a direct lender that specializes in auto financing for bad-credit borrowers — especially people who’ve filed for bankruptcy. You only need to have a 510 credit score to be eligible, though you likely won’t qualify for the lowest rates.

For an online lender, it’s also one of the oldest out there, opening its doors in 1988. This means it has years of experience dealing with bad-credit borrowers and has a solid grasp of your needs.

What types of car loans does First Investors Financial Services offer?

First Investors mainly offers auto loan refinancing. With this option, you take out a loan to pay off your current car loan, with more competitive rates, terms or more affordable monthly repayments. It’s a secured loan that uses your car as collateral.

Through First Investors, you can refinance loans with a payoff value between $8,000 and $40,000 with APRs fo 7% (starting at). Rates, fees and loan amounts can vary by state. For example, the maximum APR in Delaware is 24.95%, while in South Carolina it’s 18%. Some states also have a minimum loan amount of $10,000. The APR includes an origination fee of $15 to $25, depending on where you live.

You can also get a First Investors loan to buy a car directly through your dealership. Rates, loan-to-value ratios and terms vary — you’ll have to talk to your dealer to get more information about what you specifically qualify for.

What are the benefits of a First Investors Financial Services auto loan?

  • Low starting APR. For a bad-credit lender, its rates are competitive.
  • Bad credit OK. In fact, First Investors specializes in helping bad-credit borrowers save on their car loan. You only need a 510 credit score to be eligible.
  • No application fee. There’s no fee to apply, though First Investors charges an origination fee if you’re approved.
  • Joint applications allowed. If you share a car with a spouse or someone else, you can apply to share the responsibility of your car loan. It can also make it easier to qualify if your coapplicant has stronger credit or a higher income.

What to watch out for

  • Not forthcoming about terms. It’s hard to tell how much you’ll be able to save in the short- and long-term without knowing the range of loan terms it offers. You’ll need to prequalify to know what you’re eligible for.
  • Poorly organized site. While there’s a lot of information on its site, you might have to do some hunting to find information like loan amounts and APRs.
  • Origination fee. If approved, First Investors charges a $15 to $25 origination fee depending on your state.
  • Not available in all states. First Investors currently only offers refinancing in 34 states.

Compare more auto loan refinancing offers

Rates last updated September 22nd, 2018

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Unfortunately, none of the personal loan providers offer loans for that credit score. If you are in urgent need of a small loan, you might want to consider a short term loan.
Name Product Product Description Minimum Credit Score Term of Loan Requirements
car.Loan.com Car Loans
Apply with a simple online application to get paired with a local auto lender. No credit and bad credit accepted.
300
Varies by lender
Must be a US citizen with a current US address and employed full-time or have guaranteed fixed income.
Auto Credit Express Car Loans
Get connected with an auto lender near you, even if you have bad credit.
300
Typically 3 to 6 years
Must be employed full-time or have guaranteed fixed income of at least $1,500/month and be a current resident of the US or Canada.
LendingClub Auto Refinancing
Lower your monthly car payments and save on interest through a fast and easy online application process.
Fair or poor credit
Minimum of 2 years
Car must be less than 10 years old with fewer than 120,000 miles. Current loan must have a balance between $5,000 and $55,000 and at least 24 months left in its term.
MotoRefi Car Loan Refinancing
A car loan connection service for borrowers looking to refinance.
525
1–6 years
Must have an income of at least $2,000/month and have a vehicle with less than 100,000 miles.
myAutoloan.com Car Loans
Get up to four offers in minutes through one simple application. Multiple financing types available including new cars, used cars and refinancing.
550
24 to 84 months
Must have a Social Security number; make $24,000+/year; have no open bankruptcies.
LendingTree Auto Loans
Compare multiple financing options for auto refinance, new car purchase, used car purchase and lease buy out.
670
Typically 1 to 7 years
Must be a US citizen and 18+ years old. Must have good to excellent credit.
Capital One Auto Financing
You could qualify for a car loan of up to 40000, but not all dealers accept this bank's financing.
Good to excellent credit
36 to 72 months
Valid street address; existing Capital One accounts in good standing. Car must be a 2006 model or newer with less than 120,000 miles.
Wells Fargo Auto Loans
Auto loans with high loan amounts to cover your car purchase or refinancing needs.
Good to excellent credit
1 to 6 years
Your income and assets must support your existing debt obligations and the desired loan amount.

Compare up to 4 providers

What do other customers have to say about First Investors Financial Services?

Not much, and what’s there isn’t always positive. As of July 2018, First Investors isn’t accredited with the Better Business Bureau, but it gets an A+ rating based on factors like transparency and advertising. However, 80% of its 15 customer reviews are negative, and 19 borrowers have filed a complaint against the company. It has no reviews on its Trustpilot page.

Several customers mentioned getting excessive phone calls from First Investors demanding payments — sometimes days before it was due. Another mentioned that when they paid off their loan early, First Investors charged all of the interest that would have added up on the loan.

Customer service got mixed reviews. Customers appeared to be generally happy with their experience when they needed help understanding how something worked. But a handful complained that representatives treated them rudely when they had a hard time making payments.

How do I apply?

  1. Go to the First Investors Financial Services website.
  2. Scroll down to the bottom of the page and click Apply Now under the New Customers heading.
  3. Fill out the required fields and read the disclosures before hitting Submit Application.
  4. Wait for First Investors to send you an email either accepting or rejecting your application. This typically takes about 24 hours.
  5. If accepted, wait for a First Investors loan specialist to call you to discuss your options and guide you through the rest of the application process.
  6. Review and sign your new loan documents.

Typically, it takes between seven and 10 days to send your lender the funds if all of your documents are in order. Otherwise, it’ll take longer; the average turnaround time is 16 days.

How to apply step-by-step with screenshots

What documents do I need to apply?

First Investors Financial Services asks for the types of documents your dealer might ask for, including but not limited to your:

  • Driver’s license
  • Most recent pay stub
  • Car registration

I got a First Investors Financial Services auto loan. Now what?

First Investors doesn’t charge payments until 30 to 45 days after the contract date. The contract date is typically up to 30 days after your last due date on your previous car loan, not the funding date.

There are several ways you can make your repayments, including bank transfer, debit card, personal check, Western Union, MoneyGram and Walmart Walk-In.

You can make both bank transfers and debit card payments online. Bank transfers might take a day or two to process, but paying by debit card comes with a $3.95 service fee and isn’t available in all states. Also, any debit card payment made after 8 p.m. ET isn’t processed until the next day.

If you have any questions about your loan or payments, reach out to customer service by calling 800-959-3972.

Bottom line

First Investors Financial Services could be a good option for car owners recovering from a dip in their credit rating. In fact, its one of the few options out there that specializes in refinancing for borrowers who have previously filed for bankruptcy. But you might be able to qualify for more competitive rates and terms elsewhere if you have good or excellent credit.

To learn more about your car loan options, check out our guide. There you can find out how different types of car loan financing works, get tips and compare more lenders.

Frequently asked questions

Image source: shutterstock and fifsg.com

Anna Serio

Anna Serio is a staff writer untangling everything you need to know about personal loans, including student, car and business loans. She spent five years living in Beirut, where she was a news editor for The Daily Star and hung out with a lot of cats. She loves to eat, travel and save money.

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