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Finder’s COVID-19 response

A letter from our founders.

To the Finder community,

Without doubt, these are unprecedented times. As the world comes to grips with the spread of the coronavirus (COVID-19), all of us are nervously navigating the new “normal.”

For more than 12 years Finder has had the privilege of helping people make better decisions. Now, more than ever, we have a role to play in empowering people all over the world so they can stay well informed during this global crisis.

The latest on COVID-19

Our mission is to help people make better decisions and creating useful guides and information is at the core of what we do. Our team of experienced journalists are monitoring this rapidly evolving situation and the effect it will have on all of us.

Given COVID-19’s far-reaching impact on so many areas of our lives, we have created a dedicated hub with the latest information and advice on everything from what to do with your super to information about the government’s stimulus package. Similarly, the Finder App allows Australians to take money matters into their own hands by tracking their spending to maximize savings. As we move into a period of economic uncertainty, we urge you to make smarter decisions with your money to make sure you’re not paying too much for your financial products and services.

Business operations

We’ve also put a number of precautionary measures in place to protect the health and safety of our crew and partners.

From today (Monday 16 March 2020), Finder will temporarily close all offices globally – Australia, United States, United Kingdom, Canada, Poland and Philippines – with all our crew working from home until further notice. We recognize that it’s vital that our crew prioritize their health, and the health of others, in these challenging times.

Finder will continue to operate as normal during this time. We have a detailed Business Continuity Plan for all Finder crew globally and have reliable systems and processes in place to ensure our crew can work efficiently remotely – in fact, 40% of our workforce already do. We appreciate that many people are relying on us to continue to serve their needs, and we will continue to do so.

We have paused all international and domestic travel. We are also asking that all meetings be conducted via phone or video conference. This aims to limit and reduce risk to our crew, partners, other stakeholders and the wider community. We have also made our internal response to COVID-19 public in order to help other businesses.

Helping each other

There are difficult months ahead but challenging times can, and do, bring out the best in people. As a community, let’s do everything we can to help each other and to protect those who are most vulnerable during this time.

Finally, we want all Australians to know that we are here to help, however we can. In the meantime, please stay safe and take care of each other.

Kind regards

Frank Restuccia, Fred Schebesta Founders and Co-CEOs, and Co-Founder & Chief Operating Officer Jeremy Cabral

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