Sending money through Facebook Messenger: What you NEED to know
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What you need to know about Facebook Messenger’s payment system

Facebook is everywhere. Since 2015, its payment system has been too.

Facebook has attempted to solve a problem we’ve all experienced: splitting drinks among colleagues after work or forgetting to pay your roommate after sharing an Uber back home.

Facebook Messenger now combines transferring money with its familiar messaging system for easy payments to friends and family in your network.

How do I request and send money through Facebook?

1. Create or sign into your Facebook account. You’ll need to be active with Facebook to access Facebook Messenger and begin sending money to your contacts.

2. Start your transfer. Create a new message and click the dollar sign at lower right. A smaller pop-up window will ask you to input the dollar amount you’re paying or requesting and what the payment is for. You can transfer money between other Facebook users only.

step 2a facebook money transfer

step 2b facebook money transfer
3. Add your debit card. Enter your debit card info and click Pay. Your money will be withdrawn and sent directly to your recipient’s debit account as soon as your bank approves the transaction.

step 3 facebook money transfer

What happens when someone sends or requests money from me?

1. You receive a message on Facebook. Notification of your request or payment will appear in Messenger just like any other message.

2. Accept or deny the payment request. If you accept the request, the amount will be withdrawn from your linked debit account. If you deny it, the person who requested the money will receive notification.

step 2 facebook money transfer request details

3. Accept or deny the payment. If you’ve received a payment, you can accept it for immediate deposit to your linked debit account. You can also deny the payment if you don’t recognize the sender or are otherwise wary.

Is Facebook’s payment system safe?

Because Facebook allows payment and receipt through debit card only, the Payment Card Security Industry Security Standards Council, which rates the safety of credit card transactions, does not give Facebook a security rating. However, Facebook’s payment system hasn’t suffered a single security breach since its launch in March 2015. To safeguard your money and transaction details, Facebook encrypts payments and user information. It also requires you to confirm your identity at times, either with personal information or PINs.

Like other similar services, Facebook’s payment system is susceptible to scams. Avoid clicking on links in messages from people you do not know or pay people you have not met in person.

Tips to keep your finances safe on Facebook

If you decide to eventually use Facebook for managing your money, consider the following tips.

  • Password. A password helps to keep your financial information secure. After your first successful transaction, you’ll see a prompt asking if you’d like to use your password for future transactions. You should definitely do this to stay on the safe side, and of course, always keep your password secure and secret.
  • Scammers and hackers. Don’t let this new functionality make the work of scammers and hackers any easier. Alarm bells should instantly sound if a friend or friend-of-friend requests money out of the blue, without prior discussion. That person’s Messenger account could have been hacked, so make sure you’re communicating with the right person by calling or video-chatting with them before you make a payment.
  • Personal details. Remember to never share your personal details with people you don’t know. When you want to exchange personal information with a trusted friend, it would be smart to send it using a different app or platform so that your information can’t be easily compromised by any single app or website.

Ultimately, Facebook Pay could make life simpler when it comes to things like splitting the dinner bill or repaying a friend for a movie ticket. It’s quick and easy and, best of all, free.

Pros

  • Safety backed by Facebook. The social networking giant encrypts every message sent through its messaging service and uses a second layer of encryption for money transfers. If you have a newer iPhone or iPad, you can use your fingerprint to complete your transaction.
  • Easy payments through a familiar system. If you already use Facebook Messenger, sending money is a natural extension of something you already do.

Cons

  • Limited to debit cards. Facebook doesn’t allow payment by credit card or integration with PayPal.
  • Up to five days for receipt. Although money is transferred right away, you may have to wait a few days for your bank to approve the transaction.
  • Businesses can’t use it. Facebook supports personal transactions between family and friends only.
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23 Responses

  1. Default Gravatar
    nikkiJanuary 28, 2018

    what kids of cards will the sender’s money transfer on if you don’t have a bank account or debit card?

  2. Default Gravatar
    DylanJanuary 13, 2018

    Hi if I decline a payment on Facebook messenger how long does it take the money to go back to the sender’s account?

    • Staff
      RenchJanuary 15, 2018Staff

      Hi Dylan,

      Thanks for your inquiry. Please note that we are not affiliated with Facebook or any company we feature on our site and so we can only offer you general advice.

      If you have denied the payment/money transfer from your Facebook messenger, the money should not be deducted from the sender’s account. You may check this further with Facebook support directly.

      Best regards,
      Rench

  3. Default Gravatar
    MelissaJanuary 8, 2018

    what does it show up as on the bank statement?

    • Staff
      RenchJanuary 8, 2018Staff

      Hi Melissa,

      Thanks for your inquiry. Please note that we are not affiliated with Facebook or. any company we feature on our site and so we can only offer you general advice.

      You can send money online through Facebook messenger by:
      1. Create or sign into your Facebook account.
      2. Start your transfer.
      3. Add your debit card. (Enter your debit card info and click Pay. Your money will be withdrawn and sent directly to your recipient’s debit account as soon as your bank approves the transaction.)
      4. Then the person whom you sent it to should Accept the payment request from his/her facebook messenger.

      You may check if it the amount has been deducted from your bank account through your online banking.

      Best regards,
      Rench

  4. Default Gravatar
    SethDecember 11, 2017

    Can transferring money through Facebook Messenger hurt your credit score? Both my girlfriend and I have been using it a lot recently and both our credit scores have dropped significantly. We never miss a payment and the balances aren’t that high. I realize the money transfer happens through debit cards, but we cannot figure out how our scores have dropped almost a 100 points. This is the only thing that has changed with our finances in the past few months. They are large amounts of money as this is how we split our monthly rent…

    • Staff
      JoanneDecember 13, 2017Staff

      Hi Seth,

      Thanks for reaching out.
      I do not see sending funds via facebook messenger as one of the factors that affects your credit score. To get more information on what these details are, you may browse through this page and check if any of these may have changed in your finances.
      There is also the option to correct errors in your credit report. It can help to contact both the credit reporting bureau and the source of the mistake — either the bank, credit card provider or lender who reported it.

      Best Regards,
      Joanne

  5. Default Gravatar
    TeresaDecember 5, 2017

    Can I send money to some one in another country. Also do they have to have the messenger app to have access to the funds?

    • Staff
      RenchDecember 5, 2017Staff

      Hi Teresa,

      Thanks for your inquiry. Please note that we are not affiliated with Facebook Messenger or any company we feature on our site and so we can only offer you general advice.

      The person who will receive the money transfer should also have their own account in Facebook Messenger and have the app. You can only transfer to United States, United Kingdom, Canada, Australia or Europe.

      You may follow the guide on this page on how you can transfer/receive money from Facebook Messenger.

      Cheers,
      Rench

  6. Default Gravatar
    KennyDecember 1, 2017

    My wife has an iPhone 8+ and for some reason her facebook messager app doesn’t have the option to send a transfer of money

    • Staff
      ArnoldDecember 2, 2017Staff

      Hi Kenny,

      Thanks for your inquiry

      Please make sure that the messenger app is updated to the latest version in order to take advantage of the new money transfer option. If the problem still continues, it would be best to visit the Apple center and talk to an Apple agent.

      Hope this information helps

      Cheers,
      Arnold

  7. Default Gravatar
    FrankNovember 28, 2017

    I cannot receive money on Facebook messenger.

    • Staff
      RenchNovember 28, 2017Staff

      Hi Frank,

      Thanks for your inquiry. Please note that we are not affiliated with Facebook or any company we feature on our site and so we can only offer you general advice.

      Add a debit card to Facebook Messenger so you can send and receive money. You may follow these steps:

      1. Add your debit card. In the Messenger app for Android, tap the Profile icon, then scroll down and tap Payments. In the iOS app, tap Settings, then Payments. Tap Add New Debit Card and complete that process.

      2. Open a chat with the person you want to send money to or from whom you want to request money. Tap the little “more” icon in the toolbar; it’s the one with three dots in a rectangular box.

      3. Tap Payments, then Next to bypass the info screen. By default, you’ll be in the Pay screen; enter an amount you want to pay that person and a note indicating what the payment is for. Then tap Pay and you’re done!

      4. If you want to request money instead, tap Request at the top of the screen, enter the amount and reason, then tap the Request button to complete the process.

      Hope this information helped.

      Best regards,
      Rench

  8. Default Gravatar
    CarolynOctober 23, 2017

    My daughter sent me funds, it was deducted from her account but never sent it to me. What can be done?

    • Staff
      RenchOctober 23, 2017Staff

      Hi Carolyn,

      Thanks for reaching out to us. Please note that we are not affiliated with Facebook or any company we feature on our site and so we can only offer you general advice.

      Although money is transferred right away, you may have to wait a few days or up to 5 days for your bank to approve the transaction.

      I suggest contacting Facebook support directly if the money hasn’t been transferred after 5 days.

      Best regards,
      Rench

  9. Default Gravatar
    KristinOctober 1, 2017

    I gave money in good faith hold on s trailer. It turned out to have way more problems than said to. We never moved the trailer off his property and asked for the 60 back he agreed to pay it back, I have been very nice and allowed extra time. Will now he won’t even talk to me so I sent a request for the money in messenger. he is refusing to pay my money back. What can I do to force him to pay back what he already agreed to and now won’t step up and be a man? Not sure what to do from here.

    • Staff
      LiezlOctober 2, 2017Staff

      Hi Kristin,

      Thanks for reaching out. If you had made the purchase from a Page post on facebook and now trying to contact the seller but haven’t heard back, you’d have to contact Facebook’s help center. Otherwise, if this transaction wasn’t done initially through Facebook, you may seek assistance from your county’s small claims department.

      I have emailed you the links for Facebook’s contact page, sales policy where you can find the seller dispute process and small case department’s website.

      Hope this has helped.

      Kind regards,
      Liezl

  10. Default Gravatar
    AmberSeptember 27, 2017

    What happens if someone doesn’t accept your payment in time and the transaction cancels? When will I see the money back into my account?

    • Staff
      HaroldSeptember 28, 2017Staff

      Hi Amber,

      Thank you for your inquiry.

      While you cannot get your money back, you can ask the seller to use a secure, insured or escrow-based payment platform instead. If they are a legitimate seller, this won’t be a problem for them. However, if they refused you may consider them as a suspicious seller that you may not want to have a transaction with.

      I hope this information has helped.

      Cheers,
      Harold

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