With five layers of foam, cooling technology and supportive bases, this mattress is a worthy online contender.
UK-based Eve Sleep founders wanted in on the trending mattress explosion, and so they created their own brand — called Eve for short — in 2014.
You’ll know it if you stumble on an Eve mattress, because it’s the only online mattress brand to sport a bright yellow stripe along its outer edge. Cheery!
Eve Mattress discount and coupon codes September 2018
What can I buy at Eve?
- A mattress. Eve offers one signature, patent-pending mattress designed with five unique layers: a top fabric cover, breathable memory foam, a cooling layer, a supportive base layer and an antislip base.
- Pillows. Eve’s pillow is made of the same memory foam used in its mattress. The company claims it offers “added benefits for circulation and muscle alignment.”
- Mattress protectors. Made of 100% organic cotton and a breathable Neotherm membrane, Eve’s protector is designed to keep your mattress free of spots and stains while remaining cool and comfortable.
How do I use my coupon code?
Eve mattress sizing guide
Eve’s mattress comes in six standard sizes to fit most bed frames.
|Twin||Twin XL||Full||Queen||King||California king|
|39” x 75” x 10”||39” x 80” x 10”||54” x 75” x 10”||60” x 80” x 10”||76” x 80” x 10”||72” x 84” x 10”|
Shipping, delivery and payments
Can I get free delivery?
Yes! All prices for Eve mattresses, pillows and protectors include the cost of FedEx shipping.
Shipping is always free with FedEx, whether you buy a mattress or a single pillow. All orders are expected to arrive within seven business days. Though, depending on where you live in the US, you could see your mattress or pillow on your doorstep sooner.
How can I track my order?
As your order ships, you’ll receive an email with a tracking code that allows you to keep tabs on your delivery.
Eve uses FedEx to deliver your order, and it doesn’t require a signature on delivery.
If you’re worried about leaving your mattress-in-a-box at your front door, request a signature for release at firstname.lastname@example.org immediately after placing your order.
Pay for your Eve order with Visa, Mastercard, Discover, American Express and Diners Club. You can pay through PayPal or take advantage of Affirm financing.
With Affirm, you could be eligible for 0% interest financing for six months, depending on credit approval. To simplify the math, Eve breaks down your interest-free monthly payment before you even add an item to your cart.On the mattress page, for example, you might see the monthly payment you’d pay through Affirm like this:
What’s Eve’s return policy?
Eve offers a free 100-day trial period on every mattress. If you’re not fully happy with your purchase at any time within this window, Eve picks up your mattress for free. You’ll also receive a full refund — no hidden fees, no hidden charges.
Can I exchange my mattress for a different size?
Yes, but with two caveats:
- If you’ve already unpacked your mattress, you’ll pay a $50 for shipping and handling on your exchange.
- After you accept an exchange, your 100-day trial is void. Make sure you like the way Eve’s mattress feels before requesting a size exchange.
Are Eve returns free?
Yes, returns to customers in the continental US are free on everything Eve sells. If you live in Alaska, Hawaii or outside the US, the 100-day trial applies, but you’re on the hook for the cost of returning the mattress yourself.
You’ll receive your refund after Eve’s gotten the chance to confirm that your mattress is free from damage.
How do I return items to Eve?
To return a mattress, start with an email to email@example.com. Eve takes it from there to arrange a pickup date with its collection company.
For other products, email firstname.lastname@example.org to request a free prepaid return shipping label. Attach the label to the outside of your box and drop the package off at any FedEx location.
If you purchase your Eve mattress through Amazon, you’ll need to contact Amazon’s returns department for specific information about how to request a return for your mattress. That’s because Amazon is considered an independent, third-party retailer with the responsibility for handling refunds and exchanges.
What is Eve’s return address?
Eve’s return address is printed on the prepaid return shipping label you’re provided on request. If you still have questions about how to return your goods, contact Eve’s customer service.
When’s the next sale?
Some of the best times of year to snag a stellar deal on a new mattress are three-day holidays like President’s Day, Memorial Day and Labor Day.
In addition to special promotions, throughout the year Eve offers smaller pop-up deals on its site — anywhere from $60 to $300 off all mattresses.
Sign up for Eve’s email list to get a first hear on upcoming sales, and follow Eve on social media to learn about other promotions.
To be the first to hear about the best online sales of the week, sign up for finder’s deals newsletter — delivered to your inbox.
What sets this brand apart?
This London-based mattress company has made a splash when it comes to marketing. The fun, quirky tone of its ad campaigns, coupled with its elegant and easy-to-use website, make Eve stand out as a brand you want to love.
Besides, it’s nearly impossible to miss the bold yellow peppered on its website, social media and even the mattress itself.
What do people really say about Eve mattresses?
Although Eve mattresses don’t garner quite as many reviews as its competitors, what is out there tends to concede that it’s a comfortable, quality mattress for the price. One redditor even said it’s a “step up” from other mattresses.
Some customers note that when compared with other foam mattresses, Eve’s is on the firmer side. Others say it had a “new car smell” on delivery that took some time to disappear.
What is Eve’s history?
Eve Sleep was founded by Jas Bagniewski, formerly of Groupon, and James Fryer, formerly of Zen Bedrooms. With an extensive background in mattresses, Bagniewski and Fryer believed they could develop an even better way to make the popular bed-in-a-box business model succeed — for both company and consumer.
According to its site, Eve went through a whopping 70,000 prototypes before offering its finished product to the public in February 2015.
How can I contact Eve’s customer support?
For customer support on your order or items:
Send a Facebook message: Eve usually responds in a few hours.
Although the site claims to offer online chat, we tried it and never got a response. It could be that we tried at the wrong time of day.
What about social media?
Eve is winning on social media. Its Facebook, Twitter and Instagram accounts are fun, witty and engaging, with regular polls and answers to customer questions.
By far, one of our favorite tweets from Eve — and possibly ever — is from a few years back:
If you write -2 -2 x = on your pillow with your finger it sounds like Chim Chim Cher-ee from Mary Poppins! pic.twitter.com/rxT8Q8MGh2
— eve Sleep (@eve_sleep) May 25, 2016
Not everything you see on Eve’s social media pages are available to US customers, however. For example, Eve offers a new hybrid mattress that you can get in the UK — but not yet in the US.
Why should I shop at Eve?
- Free shipping and returns. Customers in mainland US never pay for delivery or returns.
- 100-day trial. Sleep on your mattress for 100 days before deciding if it’s the one of your dreams.
- Safe and nontoxic. Eve mattress materials certified by CertiPUR-US and considered 100% safe and nontoxic.
- Only one firmness. Some online reviewers say their Eve mattress was on the firmer side.
Eve is a quirky UK company offering an online mattress option deserving of a spot on your comparison list. With five layers of foam, cooling technology and supportive bases, this mattress is priced at a good value.
If you’re looking for a softer mattress, however, you might want to explore other bed-in-a-box retailers.