Eve Sleep mattress review December 2018 | finder.com

Eve Sleep mattress review December 2018

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Eve Sleep
  • 100-night trial
  • 10-year warranty
  • Free shipping on all orders
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With five layers of foam, cooling technology and supportive bases, this mattress is a worthy choice.

UK-based Eve Sleep founders wanted in on the trending mattress explosion, and so they created their own brand — Eve for short — in 2014.

You’ll know it if you stumble on an Eve mattress because it’s the only brand to sport a bright yellow stripe along its outer edge. Cheery!

Sizes available Twin XL, Full, Queen, King, Califonia King
Free shipping Yes
Free returns Yes
Financing No
Student discount No
Military discount No
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What does Eve carry?

Mattresses

Eve offers one signature mattress designed with five unique layers: a top fabric cover, breathable memory foam, a cooling layer, a supportive base layer and an antislip base.

Prices and payment

The Eve mattress starts at $549 for a twin and tops out at $1,049 for a king or California king. Compared other online foam mattress brands, this is on the more affordable side.

Pay for your order on Eve’s SSL-secured checkout page using any major credit card, Diner’s Club or PayPal.

Eve mattresses are also available on Amazon if you’d prefer to pay through the third-party site, but your order will fall under Amazon’s shipping and return policies, not Eve’s.

Does Eve Sleep offer financing?

Yes, finance your Eve mattress using Affirm financing by selecting the Affirm option as your payment method during checkout. If approved you could qualify for interest-free financing if you pay it off within six months.

Features of the Eve mattress

What is it made of?

Eve Sleep’s signature mattress is made of five unique layers designed to help keep you cool and comfortable throughout the night. It features open-cell memory foam to promote air flow and regulate body temperature while you slumber, as well as a breathable fabric cover. You’ll can spot an Eve mattress a mile away, thanks to its bright yellow antislip base layer.

Do you need a box spring?

You can use your Eve mattress on just about any stable foundation, base or box spring. While you can place your mattress directly on the floor, the company advises against this, since this positioning can stop air flow and cause your mattress to sleep on the warm side.

How many years does an Eve mattress last?

Although every Eve mattress comes with a 10-year warranty, our research shows that memory foam mattresses typically last closer to six years.

Can I rotate or flip the Eve mattress?

Since this mattress is made of unique layers designed to function in a particular order, you shouldn’t flip it. However, you can rotate your Eve mattress from head to toe to help ensure that it wears evenly.

Eve sizing guide

Twin Twin XL Full Queen King California King
75″ x 39″ x 10″ 80″ x 39″ x 10″ 74″ x 54″ x 10″ 80″ x 60″ x 10” 80″ x 76″ x 10″ 84″ x 72″ x 10″

Shipping and delivery

Can I get free delivery?

Yes, shipping is always free to the continental US. Unfortunately, Eve doesn’t ship to Hawaii or Alaska.

Does Eve offer a trial period?

Yes, there is a 100-night risk-free trial on the Eve mattress.

What’s Eve Sleep’s return policy?

Eve offers a free 100-night trial period on every mattress. If you’re not fully happy with your purchase at any time within this window, Eve picks up your mattress for free. You’ll also receive a full refund — no hidden fees or charges.

Are Eve returns free?

Yes, returns to customers are free — as long as you’re within the 100-night trial period.

How do I return items to Eve?

If you and your Eve mattress aren’t gelling, send a return request to hello@evemattress.com or call customer service at 800-383-3994. They’ll plan a date to have someone pick up your mattress — free of charge. Don’t worry about hanging onto the box it came in, since the mattress won’t fold back up once you’ve unpacked it.

If you purchase your Eve mattress through Amazon, you’ll need to contact Amazon’s returns department for specific information about how to request a return. That’s because Amazon is considered an independent, third-party retailer and is responsible for handling its own refunds and exchanges.

Shipping costs

Orders always ship for free via FedEx and are expected to arrive within five to seven business days. Though, depending on where you live in the US, you could see your mattress on your doorstep sooner.

How can I track my order?

As your order ships, you’ll receive an email with a tracking code that allows so you can keep tabs on your delivery.

Eve uses FedEx to deliver your order, and doesn’t require a signature on delivery. If you’re worried about leaving your mattress-in-a-box at your front door, request a signature for release at hello@evemattress.com immediately after placing your order. This costs an extra $30.

What sets this brand apart?

This London-based mattress company has made a splash when it comes to marketing. The fun, quirky tone of its ad campaigns, coupled with its elegant and easy-to-use website, make Eve stand out as a brand you want to love. It’s nearly impossible to miss the bold yellow peppered throughout its website, social media and even the mattress.

Plus, its founders — Jas Bagniewski and James Fryer — already had an extensive background in mattresses before deciding to embark on their own adventure.

According to its website, Eve went through a whopping 70,000 prototypes before offering its finished product to the public in February 2015.

What do people really say about Eve?

Although Eve mattresses don’t garner quite as many reviews as its competitors, what is out there tends to concede that it’s a comfortable, quality mattress for the price. One redditor even said it’s a “step up” from other mattresses.

Some customers note that when compared to other foam mattresses, Eve’s is on the firmer side. Others say it had a “new car smell” on delivery that took some time to disappear.

How can I contact customer support?

There are a few way you can get in touch with Eve’s customer support team:

  • Call 800-383-3994.
  • Email hello@sleepeve.com.
  • Live chat on its website.
  • Send a Facebook message — Eve usually responds in a few hours.

Why should I shop at Eve?

Pros

  • Free shipping and returns. Customers in the continental US never pay for delivery or returns.
  • 100-night trial. Sleep on your mattress for 100 nights before deciding if it’s the one of your dreams.
  • Safe and nontoxic. Eve mattress materials are certified by CertiPUR-US and considered 100% safe and nontoxic.

Cons

  • Only one firmness. Some online reviewers say their Eve mattress was on the firmer side.

Is Eve better than Casper?

Casper has become a bit of a household name when it comes to foam online mattresses. But competitors like Eve Sleep are giving the big-name company a run for its money. Both Eve and Casper offer layered open-cell memory foam beds, although Casper does offer considerably more options than Eve.

Eve is similar in price to the original Casper mattress. Casper also has an even more affordable Essential model and a more expensive Wave mattress. Both companies offer the same 100-night sleep trial, 10-year warranty and Affirm financing options.

Still not sure which mattress is the right pick for you? Read our Casper review for more info.

Should I get an Eve mattress?

Eve is a quirky UK company offering an online mattress option deserving of a spot on your comparison list. With five layers of foam, cooling technology and supportive bases, this mattress is priced at a good value.

If you’re looking for a softer mattress, however, you might want to explore other bed-in-a-box retailers.

Frequently asked questions about Casper mattresses


The complete guide to buying a mattress online

If you’re not sure yet if Eve is right for you, jump over to our complete guide to buying a mattress online. We give you tips on how to choose the right mattress for you and compare online mattress brands side by side.

Check out our complete mattress guide

Gabrielle Pastorek

Gabrielle Pastorek writes about fashion, beauty and finance. Gabrielle loves helping people find a great deal, whether it's in their shopping cart or on a credit card. In her free time, she exercises her creative muscles by writing short stories.

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