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finder.com’s rating: 4.0 / 5.0
★★★★★
Erie’s excellent customer service and multiple policy options could be what your business needs for auto coverage — but it’s not available in all states.
Included free
Roadside assistance
States served | District of Columbia, Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin |
---|---|
Claims methods | phone, in-person |
Payment schedule |
monthly |
Cargo coverage |
Yes |
Non-owner coverage |
Yes |
Lifetime repairs guarantee |
Yes |
Review by
Sarah George is a writer at Finder who unravels complicated topics about insurance, business and finance. She's been wordsmithing for nearly five years, after earning an English education degree. Her insurance know-how has been featured on CarInsurance.com. You can usually find Sarah sipping hot tea and talking through movie plots in her downtime.
Erie has top ratings in customer satisfaction and financial standing. Its no-cost bonus features, optional add-ons and risk control helps your business stay protected if you’re available in one of the 12 states it supports. However, if online quotes or claims are a perk you appreciate you might want to shop around.
Erie provides options that protect your business from a variety of losses:
Erie has limited reach, servicing only 12 states and Washington, DC. Those states: Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and Wisconsin.
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Erie includes several features not found in other commercial insurances — and they won’t cost extra. But availability may differ among states.
Erie holds a rating with the BBB at a A+. Erie has a solid A+ financial rating with A.M. Best, as of October 2020.
The company also holds high consumer ratings, showcasing its favorable policy options and customer service. Erie was ranked #2 in the JD Power Auto Insurance Shopping Survey with excellent ratings for local agents, pricing and overall satisfaction. Additionally, Consumers Advocate places the company at a 3.7 out of 5 for commercial vehicle insurance.
Get in touch with Erie’s customer care any way you’d like:
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
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We rank insurers from one to five stars based on key factors including customer satisfaction, policy options, price, billing, claims, and support. We create these rankings to help you narrow down an insurance provider that best suits your budget and coverage needs.