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DolEx review

In business for two decades, DolEx specializes in money transfers to 74 countries with a focus on Latin America.

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The hitch? It doesn’t offer online transactions. But if you live near one of its many US retail or agent locations — more than 2,000 locations combined — that may not be a problem.

Details

Product nameDolEx
Min/max transfer, methods, options, speed, exchange ratesVaries by retail/agent location
Available currenciesEmphasis on Latin American currencies, such as MXN, COP PEN
FeesVaries by retail/agent location
Customer servicePhone, email

Fees, transfer minimums and exchange rates

It’s not easy to learn how much you could pay or even how much you can send online. Instead, you’ll need to visit a DolEx retail or agent location for details on the currencies you want to transfer.

Exchange rates, transfer fees, transfer minimums and transfer methods vary depending on the location.

Available countries

DolEx claims that it its combined payer networks serve more than 74 countries at more than 55,000 locations worldwide. But it appears to specialize in transfers to Latin America — including Mexico, Ecuador and Peru.

How do I send money through DolEx?

To send a money transfer through DolEx, visit one of the retail or agent locations in its network.

Because so much of how DolEx works depends on your specific agent, calling ahead to confirm the information you’ll need for a transfer could be helpful. For most transfers, you’ll need your bank account number, an ID and your recipient’s bank account details

How does DolEx compare to other services?

Min. Transfer Amount Transfer Speed Online Transfer Fee Rate Amount Received Description CTA Details
GBP 1,000 1 - 2 days USD 0.00 0.838 EUR 4,191 Exclusive: Minimum transfer of $1,000 for Finder readers (normally $5,000).
For larger transfers, get no transaction fees and no maximum send limits.
Go to site Show details
$1 Same day USD 0.00 0.843 EUR 4,215 XE offers fast transfers with no fees and a range of foreign currency tools. Go to site Show details
$0 1 - 2 days USD 1.99 0.83 EUR 4,147 Special offers like free transfers and better exchange rates available for new customers.
Quick, affordable transfers around the world with both express and economy options.
Go to site Show details
$1 1 - 2 days USD 40.00 0.847 EUR
4,200
Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks. Go to site Show details
$1 Within an hour USD 3.99 0.843 EUR 4,212 Use promo code 3FREE to send your first 3 transfers with no fee. Send to 110+ countries for bank-to-bank deposit, cash pickup or mobile top-up. Go to site Show details

Compare up to 4 providers

Disclaimer: Exchange rates change often. Confirm the total cost with the provider before transferring money.

What to look out for

  • Physical locations only. DolEx isn’t an online money transfer service. To send money, you must visit a physical location.
  • Exchange rates and fees aren’t fixed. How much you’ll pay varies by DolEx retail or agent location.

Pros and cons

Pros

  • Transfers to Latin American countries.DolEx specializes in transfers to Mexico and 74 other countries.

Cons

  • No online transfers.You can find more transparent services online.
  • Opaque website.Its website doesn’t contain much of the info you’ll need to send money.

Next steps

If you have specific questions about DolEx, call the company’s Customer Service Center at 1-800-892-0210 or email info@dolex.com.

Bottom line

There’s a reason you haven’t heard of DolEx: There’s just not much to work with on its site or elsewhere. If you’re comfortable online, you’ll likely find an easier option to send money to your friends and family worldwide.

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4 Responses

  1. Default Gravatar
    CarlosMay 5, 2019

    Dolex wants to give me a money return on an expired money order. I don’t want a return, I need a money order with a valid new date. I got the money order when they were only good for 30 days. For personal purposes, I was not able to use it immediately. Now I need it and they won’t give me another one. Instead, they want to return my money so I can buy another one!!!! That’s nonsense. To top it all up, they want me to wait between 1 to 2 months to get my money back and I need the money order this week, exactly the way I gave it back to them.

    • Avatarfinder Customer Care
      nikkiangcoMay 7, 2019Staff

      Hi Carlos,

      Thanks for reaching out to Finder about this.

      We’re sorry to hear this happened to you using DolEX and we understand it is frustrating. While our pages review DolEX, unfortunately, we are not able to provide a solution for you since we don’t directly work for DolEX. It would be best to contact them immediately so they can find a solution for you.

      Hope this clarifies!

      Best,
      Nikki

  2. Default Gravatar
    WesternJanuary 27, 2019

    Can I receive money at Western Union?

    • Avatarfinder Customer Care
      johnbasanesJanuary 31, 2019Staff

      Hi Western Union,

      Thank you for reaching out to finder.

      If it is a money transfer from DolEx to Western Union that is not allowed. Unless the sender sent the money via Western Union, that is the only time you may receive it in the same money sending company. Hope this helps!

      Cheers,
      Reggie

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