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DolEx money transfer review

In business for two decades, DolEx specializes in money transfers to 35 countries with a focus on Latin America.

Kevin Joey Chen

Updated Mar 24, 2018

Fact checked

The hitch? It doesn’t offer online transactions. But if you live near one of its many US retail or agent locations — more than 2,000 locations combined — that may not be a problem.

Details

Product name	DolEx
Min/max transfer, methods, options, speed, exchange rates	Varies by retail/agent location
Available currencies	Emphasis on Latin American currencies, such as MXN, COP PEN
Fees	Varies by retail/agent location
Customer service	Phone, email

Fees, transfer minimums and exchange rates

It’s not easy to learn how much you could pay or even how much you can send online. Instead, you’ll need to visit a DolEx retail or agent location for details on the currencies you want to transfer.

Exchange rates, transfer fees, transfer minimums and transfer methods vary depending on the location.

Available countries

DolEx claims that it its combined payer networks serve more than 35 countries at more than 50,000 locations worldwide. But it appears to specialize in transfers to Latin America — including Mexico, Ecuador and Peru.

How do I send money through DolEx?

To send a money transfer through DolEx, visit one of the retail or agent locations in its network.

Because so much of how DolEx works depends on your specific agent, calling ahead to confirm the information you’ll need for a transfer could be helpful. For most transfers, you’ll need your bank account number, an ID and your recipient’s bank account details.

How does DolEx compare to other services?

I want to send

Min. Transfer Amount	Transfer Speed	Online Transfer Fee	Rate	Amount Received	Description	CTA	Details
USD 1,000	1 day	USD 0.00	0.838	EUR 4,191	No-maximum limit transfers with competitive exchange rates for 100+ currencies.	Go to site	Compare	Show details	Details Minimum transfer amount USD 1,000.00 Transfer methods Online, Phone, Bank Account to Bank Account Transfer options Regular payments, One off payments, Market orders, Forward contracts Customer service Phone, Email Available currencies AED, AUD, AZN, BGN, BND, CAD, CHF, CZK, DKK, EGP, EUR, FJD, GBP, HKD, HUF, IDR, ILS, INR, JPY, KRW, KWD, LKR, MAD, MGA, MXN, MYR, NOK, NZD, OMR, PEN, PGK, PHP, PKR, PLN, RUB, SAR, SBD, SCR, SEK, SGD, THB, TOP, TRY, TWD, TZS, USD, VEF, VND, VUV, WST, XOF, XPF, ZAR Go to site Read the full review
GBP 1,000	1 - 2 days	USD 0.00	0.838	EUR 4,191	Exclusive: Minimum transfer of $1,000 for Finder readers (normally $5,000). For larger transfers, get no transaction fees and no maximum send limits.	Go to site	Compare	Show details	Details Minimum transfer amount GBP 1,000.00 Transfer methods Online, Bank Account to Bank Account Transfer options Regular payments, One off payments, Market orders, Forward contracts Customer service Phone, Chat Available currencies AED, AFN, ALL, AMD, ARS, AUD, AZN, BDT, BGN, BHD, BIF, BMD, BOB, BRL, BWP, CAD, CDF, CHF, CLP, CNY, COP, CRC, CZK, DJF, DKK, DOP, DZD, EGP, ETB, EUR, FJD, GBP, GEL, GHS, GNF, GTQ, HKD, HNL, HRK, HTG, HUF, IDR, ILS, INR, ISK, JMD, JOD, JPY, KES, KRW, KWD, KZT, LBP, LKR, LSL, MAD, MDL, MGA, MKD, MUR, MWK, MXN, MYR, MZN, NAD, NGN, NIO, NOK, NPR, NZD, OMR, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RUB, RWF, SAR, SEK, SGD, SLL, THB, TND, TRY, TTD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VND, WST, XAF, XCD, XOF, XPF, ZAR, ZMW Go to site Read the full review
USD 1	Same day	USD 0.00	0.843	EUR 4,215	Offering no maximum and no minimum limit transfers with $0 fees.	Go to site	Compare	Show details	Details Minimum transfer amount USD 1.00 Transfer methods Online, Phone, Bank Account to Bank Account Transfer options One off payments, Market orders, Forward contracts Customer service Phone, Email Available currencies AED, AMD, AUD, BAM, BBD, BDT, BGN, BHD, BND, BRL, BWP, CAD, CHF, CLP, CNY, COP, CRC, CVE, CZK, DKK, DOP, EUR, FJD, GBP, GEL, GTQ, HKD, HNL, HRK, HUF, IDR, ILS, JMD, JOD, JPY, KES, KRW, KWD, KZT, LKR, LSL, MAD, MKD, MUR, MWK, MXN, MYR, NAD, NOK, NZD, OMR, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RUB, RWF, SAR, SBD, SCR, SEK, SGD, SZL, THB, TND, TOP, TRY, TTD, TWD, TZS, UGX, USD, VUV, WST, XCD, XPF, ZAR Go to site Read the full review
USD 2,000	1 day	USD 0.00	0.838	EUR 4,191	$0 transfer fees with rates at never more than a 2% markup.	Go to site	Compare	Show details	Details Minimum transfer amount USD 2,000.00 Transfer methods Online, Phone Transfer options Regular payments, One off payments, Market orders, Forward contracts Customer service Phone, Email, Branch Available currencies AED, AUD, CAD, CHF, DKK, EGP, EUR, GBP, HKD, ILS, JPY, NOK, NZD, SEK, SGD, THB, TRY, USD, ZAR Go to site Read the full review
USD 0	1 - 2 days	USD 1.99	0.83	EUR 4,147	Special offers like free transfers and better exchange rates available for new customers. Quick, affordable transfers around the world with both express and economy options.	Go to site	Compare	Show details	Details Minimum transfer amount USD 0.00 Transfer methods Online, Bank Account to Bank Account, Cash Transfer Transfer options N/A Customer service Phone, Chat, Email Available currencies ARS, BDT, BGN, BOB, BRL, CLP, CNY, COP, CRC, CZK, DOP, EGP, ETB, EUR, GHS, GTQ, GYD, HNL, HRK, HTG, HUF, IDR, INR, JMD, KES, KMF, KRW, LKR, MAD, MXN, MYR, NGN, NIO, NPR, PEN, PHP, PKR, PLN, PYG, RON, RWF, THB, TND, TRY, TZS, UGX, USD, UYU, VND, XAF, XOF, ZAR Go to site Read the full review
USD 1	1 - 2 days	USD 40.00	0.847	EUR 4,200	Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks.	Go to site	Compare	Show details	Details Minimum transfer amount USD 1.00 Transfer methods Online Transfer options Regular payments, One off payments Customer service Phone, Chat, Email Available currencies AED, ARS, AUD, BDT, BGN, BRL, BWP, CAD, CHF, CLP, CNY, COP, CRC, CZK, DKK, EGP, EUR, GBP, GEL, GHS, HKD, HRK, HUF, IDR, ILS, INR, JPY, KES, KRW, LKR, MAD, MXN, MYR, NGN, NOK, NPR, NZD, PEN, PHP, PKR, PLN, RON, RUB, SEK, SGD, THB, TRY, TZS, UAH, UGX, USD, UYU, VND, XOF, ZAR, ZMW Go to site Read the full review
USD 1	Within an hour	USD 3.99	0.843	EUR 4,212	Use promo code 3FREE to send your first 3 transfers with no fee. Send to 110+ countries for bank-to-bank deposit, cash pickup or mobile top-up.	Go to site	Compare	Show details	Details Minimum transfer amount USD 1.00 Transfer methods Online, Bank Account to Bank Account, Cash Transfer Transfer options One off payments Customer service Phone, Email Available currencies AED, ALL, AMD, AOA, ARS, AUD, BAM, BBD, BDT, BGN, BHD, BIF, BOB, BRL, BWP, CAD, CDF, CHF, CLP, CNY, COP, CRC, CVE, CZK, DKK, DOP, EGP, ETB, EUR, FJD, GBP, GEL, GHS, GMD, GNF, GTQ, HKD, HNL, HRK, HTG, HUF, IDR, ILS, INR, ISK, JMD, JOD, KES, KGS, KHR, KMF, KRW, KWD, KYD, KZT, LAK, LBP, LKR, LRD, LSL, MAD, MDL, MGA, MRO, MUR, MVR, MWK, MXN, MYR, MZN, NAD, NGN, NIO, NOK, NPR, NZD, OMR, PAB, PEN, PHP, PKR, PLN, PYG, RON, RUB, RWF, SCR, SEK, SGD, SLL, SOS, SRD, THB, TJS, TND, TOP, TRY, TZS, UGX, USD, UYU, VND, WST, XAF, XCD, XOF, ZAR, ZMW, BYN Go to site Read the full review
USD 50	1 - 2 days	USD 0.00	0.842	EUR 4,208	InstaReM offers quick and simple international money transfers with the ability to earn loyalty points.	Go to site	Compare	Show details	Details Minimum transfer amount USD 50.00 Transfer methods Online, Bank Account to Bank Account Transfer options One off payments Customer service Phone, Chat, Email Available currencies AUD, BDT, CAD, CNY, EUR, GBP, HKD, IDR, INR, KRW, LKR, MXN, MYR, NPR, PHP, PKR, SGD, THB, USD, VND Go to site Read the full review

Compare up to 4 providers

Disclaimer: Exchange rates change often. Confirm the total cost with the provider before transferring money.

What to look out for

Physical locations only. DolEx isn’t an online money transfer service. To send money, you must visit a physical location.
Exchange rates and fees aren’t fixed. How much you’ll pay varies by DolEx retail or agent location.

Pros and cons

Pros

Transfers to Latin American countries.DolEx specializes in transfers to Mexico and 35 other countries.

Cons

No online transfers.You can find more transparent services online.
Opaque website.Its website doesn’t contain much of the info you’ll need to send money.

Next steps

If you have specific questions about DolEx, call the company’s Customer Service Center at 1-800-892-0210 or email info@dolex.com.

Bottom line

There’s a reason you haven’t heard of DolEx: There’s just not much to work with on its site or elsewhere. If you’re comfortable online, you’ll likely find an easier option to send money to your friends and family worldwide.

Thank you for your feedback!

Kevin Joey Chen

Kevin Joey Chen is a credit cards, banking and investments writer whose work and analysis have appeared on CNN, U.S. News & World Report, Business.com, Lifehacker and CreditCards.com. He's passionate about helping you get your finances in order by expertly navigating cutting-edge financial tools — including credit cards, apps and budgeting software.

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4 Responses

CarlosMay 5, 2019

Dolex wants to give me a money return on an expired money order. I don’t want a return, I need a money order with a valid new date. I got the money order when they were only good for 30 days. For personal purposes, I was not able to use it immediately. Now I need it and they won’t give me another one. Instead, they want to return my money so I can buy another one!!!! That’s nonsense. To top it all up, they want me to wait between 1 to 2 months to get my money back and I need the money order this week, exactly the way I gave it back to them.

Reply
- nikkiangcoMay 7, 2019
  
  Hi Carlos,
  
  Thanks for reaching out to Finder about this.
  
  We’re sorry to hear this happened to you using DolEX and we understand it is frustrating. While our pages review DolEX, unfortunately, we are not able to provide a solution for you since we don’t directly work for DolEX. It would be best to contact them immediately so they can find a solution for you.
  
  Hope this clarifies!
  
  Best,
  Nikki
  
  Reply
WesternJanuary 27, 2019

Can I receive money at Western Union?

Reply
- finder Customer Care
  
  johnbasanesJanuary 31, 2019Staff
  
  Hi Western Union,
  
  Thank you for reaching out to finder.
  
  If it is a money transfer from DolEx to Western Union that is not allowed. Unless the sender sent the money via Western Union, that is the only time you may receive it in the same money sending company. Hope this helps!
  
  Cheers,
  Reggie
  
  Reply

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DolEx money transfer review

In business for two decades, DolEx specializes in money transfers to 35 countries with a focus on Latin America.

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