Cruise lines ramp up travel restrictions in wake of coronavirus
The following companies have set restrictions for boarding ships to all destinations.
Multiple cruise companies have modified trips to and from China due to an outbreak of coronavirus that has killed more than 560 people and infected more than 28,000. Now, many of those same lines have upgraded their travel advisories to deny boarding to anyone who has recently been in mainland China or surrounding areas — and mandate extra screenings to anyone holding a Chinese passport.
Although the virus has been traced to Wuhan, China, it has spread throughout the country and beyond, leading the World Health Organization to declare a public health emergency. There are 11 confirmed cases in the U.S., and the U.S. State Department updated its travel advisory to a Level 4, urging Americans not to travel to any part of China.
Aside from route changes and quarantines that have halted ships in the South China Sea, major lines including Princess and Royal Caribbean have posted travel advisory notices banning anyone who has recently been in China from boarding ships to any destination. Some lines, including Oceania Cruises and Princess Cruises, state on their websites they have implemented additional cleaning and disinfection protocols as well.
Though many cruise companies are offering refunds to passengers denied boarding, others don’t indicate whether refunds will be given. And others will refund only if a guest is denied boarding based on recent travels — so if you are denied for having a fever during a temperature check, you may have to file a claim with your travel insurance provider. Contact the individual cruise line you booked with for clarification of its refund policy.
On the following lines, boarding is restricted to:
Azamara Cruises: Anyone who has been in mainland China, Hong Kong or Macau within the past 15 days. Guests holding a Chinese, Hong Kong or Macau passport will undergo additional screening before boarding.
Carnival Cruise Line: Anyone who’s traveled to, from or through mainland China in the past 14 days.
Celebrity Cruises: Any guest who has traveled through mainland China or Hong Kong in the past 15 days, feels unwell or demonstrates flu-like symptoms or has a fever or low blood oximetry. Mandatory health screenings will be performed.
Costa Cruises: Anyone who’s traveled to, from or through mainland China in the past 14 days, or anyone with a fever higher than 100.4 degrees Fahrenheit.
Crystal Cruises: Anyone who’s been in mainland China, Hong Kong or Macau within 14 days before embarkation. Guests with a People’s Republic of China passport will be denied boarding.
Cunard: Guests and crew who have visited mainland China within the last 15 days. The line will conduct preboarding medical screening as well.
Disney Cruise Line: Anyone who’s been in mainland China in the past 14 days.
Holland America: Anyone who’s traveled to, from or through mainland China, Hong Kong or Macau, or been in contact with a suspected or confirmed case of coronavirus will be denied boarding. Line will perform preboarding medical screening.
MSC Cruises: Guests who have been in mainland China in the past 30 days. Guests of all nationalities are required to fill out a pre-embarkation questionnaire. Anyone showing signs of illness such as fever of at least 100.4 degrees Fahrenheit, chills, cough or difficulty breathing will be denied boarding.
Norwegian Cruise Line: Anyone who has been in mainland China or Macau in the past 30 days. Guests will be refunded. All guests will undergo no-touch temperature screening and anyone with a fever of 100.4 degrees Fahrenheit and higher will be denied boarding.
Guests who were denied boarding due to fever are advised to open a travel insurance claim with their insurance provider.
Oceania Cruises: Anyone who’s visited mainland China in the last 30 days, including crew members. Guests who have traveled to Hong Kong are permitted to board. Any guests denied boarding will receive a refund.
Princess Cruises: Anyone who has traveled through China, Hong Kong or Macau within 14 days. Preboarding medical screening including temperature checks for anyone with fever or respiratory symptoms.
Regent Seven Seas: Anyone who’s been in mainland China — including airports — within 30 days of departure. Guests will receive a full refund. Anyone who exhibits symptoms of a respiratory illness while on board may be subject to additional health screening and potential quarantine and disembarkation.
Royal Caribbean: Anyone who traveled through mainland China, Hong Kong or Macau in the past 15 days. Extra screening precautions for anyone holding a Chinese, Hong Kong or Macau passport, regardless of when they were there last, and anyone that feels unwell or exhibits flu-like symptoms.
Seabourn: Anyone who’s traveled to, from or through mainland China in the past 14 days. Preboarding medical checks including temperature screening mandatory for those with fever or respiratory symptoms.
Silversea: Anyone who has been in mainland China or Hong Kong in the past 15 days. Guests will receive full refunds. Health screenings will be performed on those who have been in contact with anyone who’s traveled through mainland China or Hong Kong as well as anyone holding a Chinese or Hong Kong passport. Any guest with fever or low blood oximetry will be denied boarding.
Windstar: Anyone who’s traveled to, from or through China, Hong Kong or Macau in the past 30 days; anyone in close contact with an individual suspected or diagnosed with coronavirus. All passengers and crew will be checked for fever via a no-touch thermal scan prior to boarding. Anyone with a fever of 100.4 degrees Fahrenheit and above will not be permitted to board.