Colonial Life disability insurance review Jan 2022

Get short-term disability through your employer with coverage you won't find with most others.

  • Get a quote if your employer offers a Colonial Life short-term disability policy.
  • Pick something else if you’re looking for a long-term disability plan.


Short term disability


Long term disability


Benefit period 3, 6, 12 or 24 months
Waiting period Determined by employer
Coverage amount Up to 60% of after-tax income
Individual credit Not offered
Available states All 50 states
Policy riders No info available
Simplified issue Not offered


  • Individual plans
  • Benefits not affected by other disability plans
  • Mental health coverage


  • No online quotes
  • No long-term disability

Review by

Heather Petty is a personal finance writer at Finder specializing in home loans, banking and insurance. After falling victim to a disreputable mortgage broker when buying her first home, she’s on a mission to help readers avoid similar experiences when managing their own finances. A self-proclaimed word nerd, her writing has been featured on MSN, and, among others. Heather previously worked as a technical writer and editor for the casino systems industry and is an internationally published young adult mystery author. She holds a bachelor’s degree in English with a minor in journalism from the University of Nevada, Reno.

Expert review

While Colonial Life disability insurance is only offered through an employer, it offers benefits that many other insurers typically exclude, including mental health coverage and individual coverage options.

But if you’re looking for a private or long-term disability policy, you’ll need to shop around for other options.

What benefits does Colonial Life offer?

Colonial life offers both group and individual short-term disability plans through your employer, with up to 24 months of coverage

  • Recurrent disability. If you’ve returned to work for less than six months and experience another disability, you can receive your disability benefits without being subject to a new waiting period.
  • Waiver of premium benefit. After 90 days on disability, Colonial Life waives your premium until you go back to work or the term of your disability ends, whichever comes first.
  • Partial disability. After a specified term of total disability, if you’re only able to return to work part-time, you may qualify for partial disability benefits of 50% of your total disability benefit.

What riders can I get with Colonial Life?

Because the company only offers short-term disability options through an employer, details about riders aren’t listed online. You’ll have to contact a representative to review which add-ons are available to customize your policy offerings.

Pros and cons of Colonial Life disability insurance


  • Individual plans. Colonial Life provides individual options that are portable, so you can take your disability insurance with you if you change jobs.
  • Benefits not affected by other disability plans. Many other insurers reduce your benefits if you’re getting worker’s compensation or other disability benefits. Colonial Life disability benefits aren’t reduced by any other coverage you may receive.
  • Mental health coverage. Colonial Life provides three months of disability coverage for total disability due to mental illness or nervous disorder, a benefit that’s often excluded from other disability plans.


  • No online quotes. Because their policies are only offered through employers, Colonial Life doesn’t provide an online quote system.
  • No long-term disability. Colonial Life doesn’t offer long-term disability plans, which means that you may face having to coordinate between two different companies for your short- and long-term benefits.

Compare alternatives to Colonial Life

Name Product Coverage Amount Benefit period Waiting period Own Occupation Medical exam required
Policygenius Disability Insurance
$100 to $20,000
2, 5, or 10 years or until age 65 or 67
60 - 365 days
Depends on provider
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JRC Life Insurance
$500 to $20,000
2 year to lifetime
30 - 365 days
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$500 to $20,000
1, 2, 5, or 10 years or until age 65 or 67
30 - 365 days
Secure long-term disability insurance online by filling out an easy 10-minute application, even if you're a high income earner.

Compare up to 4 providers

Colonial Life disability insurance reviews and complaints

Colonial Life is not accredited with the Better Business Bureau (BBB), but has an A+ rating, as of October 2020. Colonial Life shows only 68 customer complaints on the BBB site, but it’s hard to tell whether the complaints are directed at Colonial Life or Unum, its parent company.

Consumer Affairs has 136 ratings for the company, which scores 1.5 stars. Most of the complaints are about slow and complicated claims processes that delay payments. There are no reviews for the company on Trustpilot.

How do I apply?

You have to apply through your employer. Contact your HR department for more information.

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