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Colonial Life disability insurance review Nov 2020

Last updated:  

Get short-term disability through your employer with coverage you won't find with most others.

  • Get a quote if your employer offers a Colonial Life short-term disability policy.
  • Pick something else if you’re looking for a long-term disability plan.

Yes

Short term disability

No

Long term disability

Details

Benefit period 3, 6, 12 or 24 months
Waiting period Determined by employer
Coverage amount Up to 60% of after-tax income
Individual credit Not offered
Available states All 50 states
Policy riders Contact a representative
Simplified issue Not offered

Pros

  • Individual plans
  • Benefits not affected by other disability plans
  • Mental health coverage

Cons

  • No online quotes
  • No long-term disability

Expert review

Heather Petty

Review by


Heather Petty is a writer at Finder specializing in banking, investments and insurance. She's a self-proclaimed word nerd who worked as a technical writer and editor for the casino systems industry and is an internationally published young adult mystery author. Heather earned a bachelor’s degree in English from the University of Nevada, Reno.

Expert review

While Colonial Life disability insurance is only offered through an employer, it offers benefits that many other insurers typically exclude, including mental health coverage and individual coverage options.

But if you’re looking for a private or long-term disability policy, you’ll need to shop around for other options.

What benefits does Colonial Life offer?

Colonial life offers both group and individual short-term disability plans through your employer, with up to 24 months of coverage

  • Recurrent disability. If you’ve returned to work for less than six months and experience another disability, you can receive your disability benefits without being subject to a new waiting period.
  • Waiver of premium benefit. After 90 days on disability, Colonial Life waives your premium until you go back to work or the term of your disability ends, whichever comes first.
  • Partial disability. After a specified term of total disability, if you’re only able to return to work part-time, you may qualify for partial disability benefits of 50% of your total disability benefit.

What riders can I get with Colonial Life?

Because the company only offers short-term disability options through an employer, details about riders aren’t listed online. You’ll have to contact a representative to review which add-ons are available to customize your policy offerings.

Pros and cons of Colonial Life disability insurance

Pros

  • Individual plans. Colonial Life provides individual options that are portable, so you can take your disability insurance with you if you change jobs.
  • Benefits not affected by other disability plans. Many other insurers reduce your benefits if you’re getting worker’s compensation or other disability benefits. Colonial Life disability benefits aren’t reduced by any other coverage you may receive.
  • Mental health coverage. Colonial Life provides three months of disability coverage for total disability due to mental illness or nervous disorder, a benefit that’s often excluded from other disability plans.

Cons

  • No online quotes. Because their policies are only offered through employers, Colonial Life doesn’t provide an online quote system.
  • No long-term disability. Colonial Life doesn’t offer long-term disability plans, which means that you may face having to coordinate between two different companies for your short- and long-term benefits.

Compare alternatives to Colonial Life

Data indicated here is updated regularly
Name Product Coverage Amount Benefit period Waiting period Own Occupation Medical exam required
Prudential disability insurance
Short-term: $100–$3,000
Long-term: $300–$6,000
Short-term: 3, 6 or 12 months
Long-term: Up to ages 65, 67, or 70, or 2 or 5 years
Short-term: 30, 60 or 90 days
Long-term: 90, 180 or 365 days
No
Yes
MassMutual disability insurance
Not listed
2, 5 or 10 years or up to age 65, 67 or 70
60, 90, 180, 365 or 730 days
Yes
Yes
Guardian disability insurance
$500 to $20,000
2, 5 and 10 years to age 65, 67 and 70
30, 60, 90, 180, 365 or 720 days
Yes
Yes
Principal disability insurance
$400 to $20,000
Up to ages 65, 67, or 70, or 2 or 5 years
30, 60, 90, 180 or 365 days
No info available
Yes
Mutual of Omaha disability insurance
Simplified issue: $300–$4,000
Short-term: $300–$5,000
Long-term: $300– $20,000
Simplified issue: 12, 24 or 36 months
Short-term: 3, 6, 12 or 24 months
Long-term: 2, 5, or 10 years, or to age 65 or 67
Simplified issue: 30 days (injury) or 90 days (sickness)
Short-term: 0 (accident), 7, 14, 30, 60 or 90 days
Long-term: 60, 90, 180 or 365 days
No info available
No
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Colonial Life disability insurance reviews and complaints

Colonial Life is not accredited with the Better Business Bureau (BBB), but has an A+ rating, as of October 2020. Colonial Life shows only 68 customer complaints on the BBB site, but it’s hard to tell whether the complaints are directed at Colonial Life or Unum, its parent company.

Consumer Affairs has 136 ratings for the company, which scores 1.5 stars. Most of the complaints are about slow and complicated claims processes that delay payments. There are no reviews for the company on Trustpilot.

How do I apply?

You have to apply through your employer. Contact your HR department for more information.

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