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Citi balance transfer credit cards guide 2021

Get a 0% intro APR on balance transfers for up to 21 months.


Our pick for a Citi balance transfer card: Citi® Diamond Preferred® Card

Citi® Diamond Preferred® Card logo

21 months

Intro APR on transfers

  • Market-leading 21 months intro APR on transfers and purchases
  • Potentially low revert rate of 13.74%-23.74% variable
  • No annual fee
Apply now

Compare Citi balance transfer credit cards

With just a few balance transfer cards to choose from, you’ll want to closely compare a few key features, including APR, annual fee, potential rewards and the length of the intro offer. Use our table to see a side-by-side look at each eligible Citi card and some of the cards' key features. Click "Show filter" to narrow your search based on the specific features you're looking for.

Name Product Amount saved Balance transfer APR Balance transfer fee Minimum Credit Score Filter values
Citi® Diamond Preferred® Card
0% intro for the first 21 months (then 13.74% to 23.74% variable)
$5 or 5% of the transaction, whichever is greater

Best of Finder 2021

An impressive 21 months intro APR on balance transfers and purchases, as well as no annual fee make this one of the top 0% APR cards available.
Citi Simplicity® Card
0% intro for the first 21 months (then 14.74% to 24.74% variable)
$5 or 5% of the transaction, whichever is greater
With an intro APR of 21 months, this card has one of the longest balance transfer offers on the market. Plus, no late fees and no annual fee.
Citi Custom Cash℠ Card
0% intro for the first 15 months (then 13.99% to 23.99% variable)
$5 or 5% of the transaction, whichever is greater
A new cashback card that automatically awards 5% to your highest eligible spending category each billing cycle, on up to $500 (then 1%).

Compare up to 4 providers

A large number of credit card providers trimmed or entirely removed their balance transfer offers in the early months of 2020. Of those major providers, only Citi — a advertising partner — maintained a sizable portion of their balance transfer offers. Among the offers kept is a market-leading 18-month 0% intro APR. The only caveat: most of these cards require an excellent credit score to obtain. In this guide, we’ll explore some of the features, benefits and conditions you can expect if you conduct a balance transfer with Citi.

How to do a balance transfer with Citi

In its credit card terms and conditions, Citi recommends requesting balance transfers by phone after you get your card. Follow these steps to initiate a balance transfer:

  1. Choose a balance transfer card.
    Consider factors such as how long of an interest-rate promotion you want, as well as whether your desired card offers benefits such as rewards.
  2. Apply for the card.
    Fill out the application in full with all of the requested details, including your personal and financial information. Then submit your application.
  3. Once you’re approved, callCiti.
    If you don’t have your card yet, call Citi at 800-950-5114. If you have your card, call the number on the back.
  4. Tell the representative you want to make a balance transfer.
    They’ll check if transfers are allowed on your account. If you’re eligible, give the representative information such as the card number of the account you wish to transfer debt from and the amount you want to move to your Citi card.
  5. Confirm with the representative that your balance transfer has initiated.
    You can take this time to ask them any questions if you have them.
  6. Wait for your transfer to finish.
    Continue making payments to your previous issuer until you see the transfer is complete.

How to do a balance transfer with Citi online

  1. Log in to your online Citi account.
  2. At the top menu bar, hover over Payments & transfers. Then click Balance transfers.
  3. Click View available balance transfer offers.
  4. Select an offer.
  5. Enter the details of your transfer, including the card number of the account you wish to transfer debt from and the amount you wish to move to your Citi card.
  6. Review your details and submit your transfer request.
  7. Wait for your balance transfer to be finalized. Continue making payments to your previous issuer until you see the transfer is complete.

How long does a Citi balance transfer take?

Citi recommends waiting at least 14 days for your balance transfer to complete.

Pros and cons


You may want to take advantage of a Citi balance transfer to get:

  • One of the longest intro APRs.
    Citi currently offers balance transfer intro APR periods of up to 21 months depending on your card.
  • Get rewarded for purchases.
    Pick the Citi® Double Cash Card if you’re looking to earn rewards on new purchases after you pay off your debts. You could get cash back on every purchase.
  • No annual fee.
    You won’t pay an annual fee to own one of Citi’s credit cards that offers an intro balance transfer period.
  • No late fees or penalty rates.
    With the Citi Simplicity® Card, you won’t pay any fees for late payments or penalty rates on top of no annual fee.


Citi may not be the balance transfer provider for you:

  • No $0 transfer fees and intro APR.
    The BankAmericard® Credit Card may be a better option if you’re looking for a double-intro deal.
  • Potentially high revert rate.
    Once your intro APR ends, you could be stuck with an interest rate of over 25%, depending on your card and your creditworthiness.
  • No card options for those with lower credit scores.
    It can be difficult to find a balance transfer credit card if you have poor credit. Unfortunately, Citi doesn’t carry any balance transfer cards for those who are rebuilding their credit.

Citi balance transfer frequently asked questions

You asked and we listened. Here are some important things to know about Citi balance transfers.

What debts are eligible for a balance transfer with Citi?

You can transfer debt from…

  • Non-Citi credit cards.
  • Specialty store and gas cards.
  • Personal or auto loans.

You can’t transfer debt from…

  • Citi or Citi-affiliated products.

Can I transfer balances to another Citi card?
No. It’s rare you’ll find a provider that allows this.

Do Citi credit cards charge a balance transfer fee?
Yes, most of Citi’s credit cards come with a balance transfer fee between 3% and 5% of the transfer amount.

Will a balance transfer close off my existing credit card?
No, transferring an old credit card balance onto your new Citi card will not cause your old account to close. You’ll need to call your old provider to close your account manually.

How long does the penalty APR last?
If your APR is increased because you made a late payment or your payment is returned, Citi reserves the right to apply the penalty APR indefinitely.

What do I need to apply?

To apply for a Citi card you’ll need to provide your:

  • Full name
  • Mailing address, email address and phone number
  • Date of birth and Social Security number
  • Employment status, total annual gross income, and monthly housing or rent payment

Eligibility requirements

Citi credit cards are available to those who are:

  • At least 18 years old.
  • United States residents.
  • Those with a valid Social Security number or Individual Taxpayer Identification Number.

Bottom line

Citi’s balance transfer options are among the best you’ll find on the market at the moment. While other providers may restore their offers soon, Citi will likely remain one of your best choices when it comes to an intro balance transfer offer.

Check out Finder’s best balance transfer credit card picks to find a balance transfer card that best fits your needs. .

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