Finder makes money from featured partners, but editorial opinions are our own. Advertiser Disclosure

What is Citi Entertainment

This free perk gets you access to tickets for sporting events and festivals.

Use your card from Citi — a advertising partner — to purchase presale or preferred tickets. You can even use it to buy VIP packages for live events. However, not all events are included, and some events might limit the number of tickets you can get.

What is Citi Entertainment?

Citi Entertainment, previously called Citi Private Pass, gives you access to presale tickets and exclusive experiences for concerts, sports events, dining when you purchases tickets with your Citi card.

The program offers four ticket types:

  • Presale. Citi cardmembers can sometimes get a presale window of around two or three days before the tickets are available to the general public.
  • Preferred tickets. Sometimes Citi sets aside tickets for cardmembers and are available for a limited time.
  • Complimentary tickets. Reserve complimentary tickets for special events and experiences while they’re available.
  • VIP package. This ticket package comes with benefits, like premium seats, merchandise, meet the artist or special access within the venue.

Note: Sometimes you could be redirected to or If these sites request a passcode, use your first six digits of your Citi credit card unless stated otherwise.

Is Citi Entertainment worth it?

This program comes with all Citi cards. Citi Entertainment is worth it if you often purchase tickets to events and want special access.

Here’s an example of events you can access through Citi Entertainment:

  • Concerts
  • New York Mets experiences and tickets
  • Von Miller Football ProCamp
  • Le Dîner en Blanc – Los Angeles
  • NYC Autumn Wine and Food Festival
  • New York Film Festival
  • Dancing with the Stars tour
  • New York comedy festival
  • Stand-up comedy events

Are Citi Preferred Tickets good seats?

Ultimately, this depends on which event you’re buying tickets for. Oftentimes, you’ll find a mix of seats — some close to the stage, some farther back, such as for these Halsey and Chris Stapleton concerts:

Picture not described

Picture not described

Sometimes, however, you’ll find many more seats farther away from the stage, such as for this The Decemberists concert. In this diagram, Citi Preferred seats are in darker blue.

Picture not described

Are Citi Presale tickets worth it?

Citi Presales can often give you access to better seats than you’d find through Citi Preferred. However, you’ll need to catch the presale windows, or you might have fewer choices later on.

At these Jeff Dunham and Def Leppard shows, for example, you can find seats throughout the venues using Citi Presale.

Picture not describedPicture not described

Compare cards with this perk

All Citi cards come with Citi Entertainment, so compare things like rewards, fees and APRs when deciding on the right card for you.

Name Product Filter values Rewards Purchase APR Annual fee
Citi® Diamond Preferred® Card
0% intro for the first 12 months (then 13.74% to 23.74% variable)

Best of Finder 2021

An impressive 21 months intro APR on balance transfers and 12 months on purchases, as well as no annual fee make this one of the top 0% APR cards available.
Citi Custom Cash℠ Card
5% cash back on purchases in your top eligible spend category each billing cycle on up to the first $500 spent, then 1% cash back thereafter and on all other purchases
0% intro for the first 15 months (then 13.99% to 23.99% variable)
A new cashback card that automatically awards 5% to your highest eligible spending category each billing cycle, on up to $500 (then 1%).
Citi Simplicity® Card
0% intro for the first 12 months (then 14.74% to 24.74% variable)
With an intro APR of 21 months, this card has one of the longest balance transfer offers on the market. Plus, no late fees and no annual fee.

Compare up to 4 providers

How does Citi Entertainment work?

To use this program you can:

  1. Visit
  2. Look for events that you’re interested in.
  3. Use your Citi credit card to purchase tickets.

Case study: Seeing a concert with Citi Entertainment

Let’s say you want to find a show through Citi Entertainment for later in the year. Here’s how you might go about doing that:

First, visit the Citi Entertainment website.

Picture not described

Scroll down to browse the events list. When you find an event you’re interested in, click Buy now.

Picture not described

Let’s say you want to attend a Goo Goo Dolls concert. On its event page, you’ll see a list of dates. Here, there are a variety of events for which you can buy Preferred Tickets.

Picture not described

On the ticket sales page, you’ll see a filter bar where you can select how many tickets you want, what price point you’re looking for and the type of tickets you want. Enter your Offer Code — that is, the first six digits of your Citi credit card.

Picture not described

You’ll see a message saying Citi Preferred Tickets have been unlocked. On the seat diagram, you’ll now see Preferred Ticket seats highlighted in a darker color. You can also scroll through seats in the right-hand section.

Picture not described

Select the seats you want. You’ll see them on the seat diagram, so you can confirm where you’ll be sitting during the concert.

Picture not described

If those are the seats you want, click Next. Then proceed through the checkout process by using your Citi card to purchase the tickets.

Restrictions to watch out for

Getting your tickets via Citi Entertainment comes with some restrictions. Be sure to read the terms and conditions to avoid surprises.

  • Ticket limits. Some events limit the number of tickets you can buy.
  • Events restrictions. Some events are only available to select Citi credit cards.

Bottom line

The Citi Entertainment program can be a useful perk if you enjoy attending entertainment events and you want to make sure you get tickets on time. Just use your Citi credit card to purchase the tickets.

But if you can’t find a Citi credit card that appeals to your needs, compare American Express or Chase credit cards as they also offer an entertainment program.

Frequently asked questions

More guides on Finder

Ask an Expert

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked provides guides and information on a range of products and services. Because our content is not financial advice, we suggest talking with a professional before you make any decision.

By submitting your comment or question, you agree to our Privacy and Cookies Policy and Terms of Use.

Questions and responses on are not provided, paid for or otherwise endorsed by any bank or brand. These banks and brands are not responsible for ensuring that comments are answered or accurate.
Go to site