Citi Double Cash credit card review | finder.com

Citi® Double Cash Card review – August 2018

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A no-annual-fee credit card with a high cashback rate on all purchases.

30-second take

  • Get this card if you want cashback rewards on all purchases.
  • Pick something else if you want more cash back in specific categories.
  • Apply with a good credit score of 720 or higher.
Product NameCiti® Double Cash Card
Card TypeVisa
Annual Fee$0
APR (Annual Percentage Rate) for Purchases15.24% to 25.24% variable
Introductory Balance Transfer APR 0% for the first 18 months (then 15.24% to 25.24% variable)
Balance Transfer Fee3% or $5 of the transaction, whichever is greater
Cash Advance Rate26.99% variable
Cash Advance Fee$10 or 5% of the cash advance amount, whichever is greater
Foreign Transaction Fee3% of the transaction value
Interest Free PeriodUp to 23 days
Minimum Interest$0.5
Late Payment Fee$35
Returned Payment Fee$35
Additional Cardholder Fee$0
Minimum Age18 years of age
Reward Value per Dollar1% cash back
Rewards Points ExpiryNever

The basics

This card has lots of perks, but what most people like is the ability to earn cash back twice — with 1% on unlimited purchases and 1% as you pay for your purchases over time.

Furthermore, you get one of the longest intro APR periods on balance transfers when compared to similar cards, which is ideal if you’re stuck with a high APR on another non-Citi account.

The perks

  • Cash back.

    Earn unlimited 1% cash back when you make the purchase and then earn an additional 1% back when you pay the purchase in full. This lets you earn a total unlimited 1% cash back, and is the highest unlimited rate on all purchases that you can get. The industry standard is 1.5% back.

  • Intro APR on balance transfers.

    Get 0% intro APR period for 18 months for balance transfers that are completed within four months of your account opening. After that, a variable APR of 15.24% to 25.24% will apply. This is one of the longest intro APR periods that you can get when compared to similar cards.

  • No annual fee.

    You get these perks without paying an annual fee.

How do I redeem cash back?

Once your reward reaches $25, call 1-855-473-4583 or visit the Citi website to redeem your reward as a:

  • Check.
  • Statement credit.
  • Credit to your linked checking or savings account.

You’ll also like …

  • Late-fee pass.

    You won’t pay any fees when you make a late payment for the first time.

  • Citi® Private Pass®.

    Enjoy special access when you want to buy presale tickets or VIP packages for concerts, sports events, dining and more.

  • Credit card protection.

    Citi monitors your account 24/7 and alerts you in case of suspicious activity. You can also get your lost card replaced within 24 hours.

  • Apple Pay®.

    Pay at more than 200,000 stores or in-app with your Apple device.

What to watch out for

  • Loss of intro APR period.

    If you make a single late payment, Citi may end your intro APR period and apply a penalty APR.

  • No intro APR on purchases.

    The card has an intro APR period on balance transfers, but not on purchases.

  • Balance transfer limits.

    Complete all balance transfers within four months of card membership to use the intro APR period. For each balance transfer, you’ll pay a fee of either $5 or 3% of the transaction, whichever is greater.

    The amount you want to transfer including the fees cannot be higher than your credit line.

  • High late payment fees.

    You won’t pay any fees for your first late payment. But starting from the second, you’ll pay up to $35. If you make one late or returned payment, Citi may impose a penalty APR of up to $29.99%, which may last indefinitely.

  • Foreign transaction fees.

    If you use this card to pay abroad, you’ll pay a fee of 3% of each transaction. This can quickly add up if you’re not careful.

Consider other cards if …

  • You want higher cash back on specific categories.

    If you mostly spend on groceries and gas, the Blue Cash Preferred® Card could be a better choice. You get an incredibly high 6% back on groceries up to $6,000 per year — though it drops to 1% after that. You also earn 3% on gas and select department store purchases. On everything else, you get 1% back.

  • You want a similar card from another bank.

    A similar cashback card is the PenFed Power Cash Rewards Visa Signature® Card. It allows you to earn 1.5% on all purchases, but if you’re a PenFed Honors Advantage member you’ll earn 2% back. You also get one of the lowest APRs on purchases and balance transfers of 11.24% to 17.99% variable .

  • You want an intro APR on purchases.

    The Citi Simplicity® Card offers one of the longest intro APR periods on purchases and balance transfers. However, you don’t earn any cash back by using your card.

Compare other cash back credit cards

Name Product Annual Fee APR (Annual Percentage Rate) for Purchases
$0
14.74%, 18.74% or 24.74% variable
Earn unlimited 1.5% cash rewards on purchases. See Rates and Fees
$0 to $99
19.74% to 25.74% variable
Get 1% cash back rewards on eligible purchase, terms apply.
$0
14.74% to 25.74% variable
Earn $200 back after you spend $1,000 in purchases on your new Card in your first 3 months. You will receive the $200 back in the form of a statement credit.
$95
14.74% to 25.74% variable
Earn $250 back after you spend $1,000 in purchases on your new Card in your first 3 months. You will receive the $250 back in the form of a statement credit.
$0
15.24% to 25.24% variable
Earn 1% cash back for payments on purchases, on top of the 1% cash back on purchases. No annual fee.
$0
14.99% to 24.99% variable
Earn more cash back for the things you buy most.
$0 annual fee for the first year ( thereafter)
16.74%, 22.49% or 25.49% variable
Get 4 points back on dining, 3 on travel, 2 on Uber rides and online shopping and 1 on other purchases, and redeem points for Uber credits, gift cards or cash back.

Compare up to 4 providers

How does a balance transfer work with this card?

Call the customer support on the back of your card to request a balance transfer. Also, Citi can offer you the option to request balance transfers with your card application. Once requested, it will take 14 days to process your transfers.

To use the 0% intro APR period on balance transfers for 18 months from account opening, complete your transfers within four months of your account opening. After the intro period passes, your rate will revert to variable 15.24% to 25.24%.

You can only transfer amounts that don’t exceed your credit limit. Also, Citi won’t process balance transfer coming from accounts that it or its affiliates have issued to you.

For each transfer, you’ll pay either $5 or 3% of the transaction, whichever is greater. This means you’ll pay $30 for a $1,000 balance transfer.

What should I know before I apply?

Apply for the Citi® Double Cash Card if you’re at least 18 years old and a US citizen.

When you fill out your application form, you’ll need to provide:

  • Your name and contact information.
  • Your date of birth and Social Security number.
  • Security details for your account.
  • Your income amount and sources.
  • Optional — you can add authorized users.

What credit score do I need?

To increase your chances of approval and get a higher credit line and a lower APR — apply with a credit score of 680 or higher.

Credit Range Approval Rate
720-850 96%
680-719 82%
620-679 43%
300-619 10%
Not Sure 40%

What do customers say about the Citi® Double Cash Card?

Most customers love the 2% cash back and the long intro APR period on balance transfers. However, some customers were disappointed with the card and claim that their accounts were locked because of fraudulent activity when there was no fraud.

The Better Business Bureau hasn’t accredited Citi, but they rate the bank with an F. The reviews from customers on the BBB website have resulted in a composite score of 1.02 out of 5.

We’ve polled hundreds of Citi® Double Cash Card users. Here’s what we’ve found.

Application icon Application process rating: 73%.
Customer service icon Customer service rating: 81%.
gauge credit meter Approval rate for 720–850 credit range: 96%.
priority meter No. 1 reason people apply: $0 annual fee.
Pay monthly balance 2 47% pay monthly balance in full.

How to apply for the Citi® Double Cash Card

  1. Go to the Citi website.
  2. Find the Citi® Double Cash Card from the list of cards and click Apply now.
  3. Complete the application form with your personal and financial information.
  4. Review your application and submit it.

How long will it take to get my Citi® Double Cash Card?

Because approval is automated on the Citi website, you may receive an answer in as little as 30 seconds. If additional information is needed, it may take up to 10 business days for a decision to be reached.

Upon approval you can expect your card to arrive within 7 to 10 business days.

I got the card. Now what?

  • Download the Citi® Mobile app. Use the app to activate your card, to make payments and set alerts, to view your FICO® score or to find an ATM nearby.
  • Avoid paying interest. You have 23 days after the close of each billing cycles to pay without incurring interest. Cash advances have a variable APR of 26.99%.
  • Customer support. If you need help, call 1-866-422-0306 or 1-210-677-0065 if you’re outside of the US.

Bottom line

If you’re looking for a simple credit card with high cash back on all purchases, this could be the right card for you. In addition to cash back, you’ll get one of the longest intro APR periods on balance transfers and purchases compared to other cards.

To get the card that best suits your needs, make sure to check out other balance transfer or cashback credit cards.

Frequently asked questions

Adrienne Fuller

Adrienne Fuller leads the publishing team at finder.com. She has one goal: to deliver the accurate and transparent information she wishes she had when she made some of life's important financial decisions. When she's not helping folks save money, she's hiking with her two Catahoulas around her home in San Diego.

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