Stock up on essentials for your furry, feathered and scaled friends.
Shop a huge selection of pet essentials at this equally huge online store. Whether you’re a passionate aquarist, feline lover or dedicated dog mom, Chewy has what you need to take care of your pet. Convenient features like autoship can shave more off your order at this online pet store sure to become your new go-to.
Chewy coupon and promo codes
Popular Chewy coupon codes
| Last checked | Code description | Code |
|---|---|---|
| 31 May 2018 | Save 20% on your first autoship order | ******** |
| 31 May 2018 | Free shipping on orders over $49 | ******** |
What can I buy at Chewy?
Chewy stocks more than 1,000 brands of food, treats and essential supplies for all your pets, including:
- Dogs
- Cats
- Fish
- Birds
- Reptiles
- Horses
- Rabbits
- Guinea pigs
- Chinchillas
- Hamsters
- Gerbils
Use the autoship feature to receive all your pet’s essentials regularly. Plus, you’ll save money while doing it: Save 30% off your first autoship order and 5% to 10% off each consecutive order.
How do I use my promo code?
Shipping, delivery and payments
Can I get free delivery?
Yes! Orders of $49 or more ship for free, every day. No promo code is required.
If you spend less than $49, you’ll pay $4.95 for flat rate shipping. All orders ship via FedEx and arrive in one to two business days.
Unfortunately, Chewy cannot ship to PO boxes or addresses outside the US at this time.
How can I track my order?
Log in to your Chewy account to track your order’s progress from the site. Or keep your eyes peeled for your shipping confirmation email, which Chewy sends after your order ships. Click the tracking link in the email to see exactly where your pet supplies are.
Payment options
Pay for your Chewy order using Visa, Mastercard, American Express or Discover. Unfortunately, you can’t pay through PayPal at this time.
Chewy.com is secured using industry-standard SSL technology to keep your sensitive information safe.
What is Chewy’s return policy?
Chewy allows you to return any items that you find less than satisfactory within a year. Sometimes Chewy will issue a refund without requiring you to return the item.
Returns are not accepted on prescription medication, but if you receive incorrect or damaged medication, Chewy exchanges it or offers you a refund.
Are Chewy returns free?
Yes. If Chewy requires you to mail back an item to receive your refund, the company pays the cost of return shipping. However, Chewy may simply refund your money without requiring you to send the item back at all.
How do I return items to Chewy?
Call the customer service team 24/7 at 800-672-4399. They can give you instructions on how to complete your return .
When’s the next Chewy sale?
Check out Chewy’s Today’s Deals for solid constantly updated discounts on products you already love.
Or check back here for a promo code to save you money on your order. Don’t forget that you’ll save 30% off your first autoship order and 5% to 10% off every autoship order after.
What sets this brand apart?
Chewy has supplies for nearly any pet you can think of. Fast and free shipping is another perk to shopping at Chewy.
Unlike some other online pet stores, it prioritizes your satisfaction with daily deals and 24/7 customer support. We also love Chewy’s huge collection of educational videos — helpful resources for new and experienced pet owners alike.
What do customers say about Chewy?
One customer described Chewy as the “gold standard” in her online review. Online shoppers almost unanimously praise Chewy for its excellent prices and customer service.
Most complaints have more to do with shipping carriers than Chewy itself, focusing on problems with the way packages are delivered, rather than their actual contents.
What is Chewy’s history?
Chewy was founded in September 2011 as Mr. Chewy. The fledgling company hired former executives from Amazon, PetSmart, Whole Foods and Wayfair.
In May 2017, Chewy was acquired by PetSmart. Today, it employs more than 7,000 people and has multiple distribution centers and offices throughout the country.
What about social media?
Connect with Chewy on any of your favorite social media networks. The brand currently boasts more than 179K Instagram followers.
It uses its social media accounts to promote giveaways and show off new products and deals. And, of course, you’ll find plenty of cute pet pics for your viewing pleasure.
How can I contact customer support?
Chewy is proud to offer 24/7 customer support. Call 800-672-4399 or use the live chat feature on Chewy.com for immediate assistance. Or email service@chewy.com.
Why should I shop at Chewy?
Pros
- 24/7 support. Whenever you need help, Chewy is there.
- Free shipping. Get free delivery on all orders of $49 or more.
- Free returns. Receive a refund at no cost to you.
Cons
- No delivery to PO boxes. You’ll need a physical delivery address to shop at Chewy.
Bottom line
If you’re shopping for a great deal on quality pet food and supplies, Chewy is a pretty excellent choice. No matter what kind of animal you own and love, you’ll find plenty of options among more than 1,000 brands. We love that you can save money and time by using the convenient autoship feature, and that fast shipping is free on orders of $49 or more.
Chewy is committed to quality and accepts returns for up to one year, never charging customers to return an item. You and your pet will be tail-waggin’ happy you chose Chewy.
