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CheapOair review

Score cheap deals and earn rewards through its member program.

Amy Stoltenberg
Amy Stoltenberg

Updated

Fact checked

CheapOair is a one-stop-shop for booking trips and vacations, and is good if you travel frequently and could benefit from CheapOair Rewards. But its hefty service fees and poor customer service reputation could prove troublesome if you need to change or cancel your trip.

What's in this guide?

What is CheapOair?

CheapOair is a website that can help you coordinate travel arrangements for worldwide adventures.

What can I buy from CheapOair?

Through CheapOair, you can locate and book:

  • Car rentals
  • Cruises
  • Flights
  • Hotels rooms
  • Vacation packages

Confirmation and ticket delivery

After you make a purchase, your ticket, voucher and/or order confirmation will be delivered to your email inbox.

You might be able to print the tickets, depending on the type of product you purchased — but most providers allow and even encourage digital proof of entry.

Payment

Accepted payment methods vary, depending on the product you’re booking through CheapOair.

Flights

CheapOair accepts the following payment methods for flights:

  • American Express
  • Carte Blanche
  • CheapOair credit card
  • Diners Club International
  • Discover
  • Mastercard
  • Visa

You can also choose to use Affirm when booking flights through CheapOair, which lets you pay the bill over monthly increments instead of all at once.

Hotel reservations

Use any major credit card to book a hotel reservation, whether you’re sending an initial deposit or paying in full upfront.

Car rentals

Accepted payment methods for car rentals booked through CheapOair:

  • American Express
  • Carte Blanche
  • CheapOair credit card
  • Diners Club International
  • Discover
  • Mastercard
  • Visa

Cruises

You’ll be redirected to Avoya Travel when you click to book a cruise on CheapOair’s website.

With Avoya Travel, you won’t book the cruise directly online; instead, it’ll connect you with a representative who’ll coordinate the process.

When’s the next sale?

CheapOair offers travel deals 24/7, 365 days a year. Just hover over its More tab to locate top deals.

You can unlock further discounts by becoming a member and signing in.

CheapOair also embraces Black Friday and Cyber Monday by helping you find deals from providers around the web.

Traveling during COVID-19
The CDC advises postponing travel to protect yourself and your family from getting or spreading COVID-19. If you plan to travel during the pandemic, monitor the risk assessment levels for your destination when planning your trip, before departure and on arrival. Follow safety measures that include wearing a mask in public, social distancing and washing your hands. If you are diagnosed with, have symptoms of or are waiting for test results for COVID-19 — or are otherwise at risk of illness — do not attend gatherings or travel for 14 days.

Special offers from CheapOair

What sets this brand apart?

CheapOair’s rewards program and branded credit card help it stand out from the pack.

CheapOair Rewards

Become a member and earn points with every booking. There’s four possible tiers, and each tier earns a different amount of points for every dollar. Here’s how it works:

  • 1. Bronze. The lowest tier, where you’ll rank until you make the first booking.
  • 2. Silver. Book once to level up to silver. There, you’ll earn one point for every dollar spent.
  • 3. Gold. Book twice or spend a minimum of $2,000 to level up to gold, where you’ll earn two points for every dollar spent.
  • 4. Platinum. Book three times or spend a minimum of $3,000 to level up to platinum and earn three points for every dollar spent.

More ways to earn points include:

  • Signing up. You’ll get 500 points just for creating an account.
  • Making your first booking. You’ll get 500 bonus points the first time you make a purchase or reservation.
  • Referring a friend. Get 5,000 points.
  • Use the CheapOair Credit card. To earn 6x the amount of points.
  • Book through the app. Earn twice the amount of points with mobile bookings.

Redeem points to get lower rates on flight tickets and hotel reservations. However, the value of points earned through CheapOair isn’t clear (one point does not equal one dollar). So travel hackers that like to strategize down to the penny may want to go a different route.

CheapOair Credit Card

Frequent travelers might benefit from the CheapOair credit card, helping to rack up points more quickly. It also offers special perks like emergency card replacement, cash disbursement and roadside dispatch. You’ve got two options to chose from:

  • CheapOair Visa credit card
  • CheapOair Signature credit card

Pros and cons

Consider the benefits and drawbacks before booking your vacation through CheapOair:

Pros

  • Coupons for inconvenient flights. If a flight that you booked through CheapOair is delayed more than one hour, or your baggage is lost or delayed, CheapOair will issue each ticket holder a $5 coupon for future bookings.
  • Price match guarantee. CheapOair guarantees that you’re getting the lowest price on airfare and hotel reservations. If you find a cheaper rate elsewhere, it’ll credit you the difference on your next flight or hotel purchase — in addition to issuing you a $10 refund.

Cons

  • It doesn’t search every airline. CheapOair won’t list results from Delta, Southwest Airlines or Allegiant Air — so you may not be getting the full picture.
  • Poor customer service reputation. More than 150 reviews on the Better Business Bureau average out to just one star. Most of the complaints are about huge service fees and a lack of overall helpfulness after purchasing tickets — though CheapOair has responded to most comments.
  • Fees for changes and cancellations. Cancelling or changing your reservation with CheapOair will cost you, on top of the fee that an airline charges. CheapOair doesn’t say what its fees for cancelling are, reviewers have said you could pay $75 or more.
  • Booking fees add up fast. Its fees are included in the prices, but expect to pay between $35 and $40 for flights, rooms and car rentals.
  • Cruises are handled by a third party. If you’re looking to book a cruise directly through a travel site, you’ll want to look elsewhere. CheapOair sends you to Avoya Travel to complete the booking through a travel agent.

Bottom line

CheapOair’s rewards program and credit card could save you money on frequent travel. If you’re ready to book, check to see if there’s a CheapOair promo code that might apply.

Still, it won’t be best for cautious shoppers. If you’re not confident booking with CheapOair, consider perusing some other leading travel sites.

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