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Chain Reaction Cycles coupons

Best deal: Get an extra $20 off on $150 spend or more

Chain Reaction Cycles
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Gabrielle Pastorek
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Chain Reaction Cycles began in 1984 as a small bike shop in Ireland run by owners and cyclists George and Janice Watson. Since then, Chain Reaction Cycles has expanded to the world of e-commerce in order to serve a much broader range of customers across the globe.

Now, the company operates its flagship store in Belfast, Ireland, in addition to running a bustling online shop.

Chain Reaction Cycles promo and coupon codes

What can I buy at Chain Reaction Cycles?

  • Bikes. Have a look through a wide selection of mountain, road, BMX, cyclocross, kids’ and electric bikes — all at affordable prices.
  • Components. Need a spare bike part? Check out the selection of wheels, brakes, seats, pedals and more.
  • Clothing and accessories. Find men’s and women’s cycling clothing, footwear and accessories all in one convenient location.

How do I use my coupon code?

Select Add to Basket when you’ve found an item that you’d like to purchase.

2. Sign into your existing account, create a new account or select Checkout as Guest to continue.

3. Once you enter your billing and shipping address, you’ll be taken to the payment screen, where you should see a box to enter your promo code. Enter your code, then select Add.

Why is my code not working?

If your promo code doesn’t seem to be working, it could be expired, not available in your home country or case-sensitive.

Shipping, delivery and payments

How can I get free delivery?

Spend over $49 to qualify. There are some exclusions to this policy, though — namely that complete bikes and other oversized items don’t qualify for free shipping. However, all duties are already paid for bike shipments.

Shipping costs

You’ll have a few different shipping options available for your Chain Reaction Cycles order:

Shipping methodBelow $50Over $49Delivery Time
Standard tracked delivery$9.99FREE4-6 business days
Priority tracked express delivery$15.99$5.992-4 business days
Bulky tracked deliveryFrom $12.49From $12.496-8 business days
Bike tracked deliveryFrom $89From $896-10 business days

How can I track my order?

Check your order status online using the order number and email address used to place it.

All items are shipped from Northern Ireland. When they arrive in the US, they’ll be delivered by the USPS. You can then use the tracking services provided by the USPS to track your shipment.

Payment options

Chain Reaction Cycles accepts Visa, Mastercard, American Express, Maestro, PayPal and bank transfers.

Chain Reaction Cycles is compliant with PCI DSS (Payment Card Industry Data Security Standard) Version 2.0 and never shares your personal information with anyone. When you input your card details during checkout, your information is transmitted using a unique token identifier so that it cannot be intercepted by a third party along the way. This token then allows Chain Reaction Cycles to process your payment and issue refunds directly to your card without having to store sensitive information directly.

  • As a US customer, you won’t be charged any sales tax for your order.

What’s Chain Reaction Cycles’ return policy?

You have a full 12 months to return unused and undamaged merchandise for a full refund, including bikes.

How can I exchange my item?

Chain Reaction Cycles offers exchanges on most items. Check the exchange box on the return form next to the item you’d like to exchange, then complete the next section with the item you’d like to receive instead.

If you think there is an issue with your item upon arrival, get in touch with the company’s warranty team at warranty@chainreactioncycles.com to request a replacement.

Are Chain Reaction Cycles’ returns free?

No, but they’ll only cost you $1.99 if they’re under 60 pounds and you use the shipping label provided to you.

How do I return an item to Chain Reaction Cycles?

  1. Go to the company’s website and download the return form for your country.
  2. Follow the instructions printed on the form to complete it.
  3. Place your merchandise back in its original packaging and enclose the return form.
  4. Print your $1.99 USPS returns label through the Chain Reaction Cycles website.
  5. Attach your label to the outside of your box, and write RETURNED GOODS FAILED SALE on the outside of your package.

Chain Reaction Cycles’ returns address

If you’d like to mail back your return item(s) without using the $1.99 shipping label, address your package to:

Returns
Chain Reaction Cycles
Black Country New Road
Bilston
WV14 7BR
UK

When’s the next sale?

Chain Reaction Cycles runs sales on bikes and gear throughout the year. You could save up to 50% on thousands of products during a sale.

You can also instantly save $10 (when you purchase $125 or more) by signing up for its email list.

What sets Chain Reaction Cycles apart?

One of the biggest benefits of this speciality online bike shop is that you can get high-quality merchandise, including big items like bikes and components, for lower prices than many of its competitors. Plus, all duties on bikes are already paid for, so you don’t have to worry about paying additional fees when your bike arrives.

Pros and cons

Pros

  • Free shipping on most items. Spend over $50 on standard-sized items and score free shipping.
  • Flexible return policy. Return unused items within 365 days for a full refund.
  • Bikes come duty-paid. Don’t worry about forking out an extra $100 or so on duties. Chain Reactions Cycles already picked up the tab.

Cons

  • Customer complaints of slow shipping. Some customers have reported delayed deliveries.

Bottom line

If you’re looking for a mix of quality and value on bikes, bike parts, clothing and accessories, Chain Reaction Cycles is worth a look.

Common questions about Chain Reaction Cycles

Will my bike arrive preassembled?

Most bikes shipped to the UK and Europe will arrive roll-out style, with only minimal adjustments needed. Bikes shipped to the US and other parts of the world typically need to be assembled upon arrival.

How do I return a bike?

Contact Chain Reaction Cycles to arrange for pickup and discounted return shipping.

How can I check the status of my order?

If you already have an account, log in on the Chain Reaction Cycles website. Then, select View My Order History to check on the status of your order. If you don’t have an account, you can enter your order number and the email address used when you made your purchase.

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