If you’re looking for a mix of quality and value on bikes, bike parts, clothing and accessories, this online shop is worth a look.
Chain Reaction Cycles began in 1984 as a small bike shop in Ireland run by owners and cyclists George and Janice Watson. Since then, Chain Reaction Cycles has expanded to the world of e-commerce in order to serve a much broader range of customers across the globe.
Now, the company operates its flagship store in Belfast, Ireland, in addition to running a bustling online shop.
Chain Reaction Cycles promo and coupon codes for August 2018
Chain Reaction Cycles
$20 off $100 and more on order
For new customers
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Chain Reaction Cycles
Save up to 50% off biggest brands
T&Cs apply
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Chain Reaction Cycles
Save up to 60% off 1000s of items
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Chain Reaction Cycles
Order now with all customs duties prepaid
Valid on bike purchases in the United States
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Chain Reaction Cycles
365 days return only $1.99
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What can I buy at Chain Reaction Cycles?
- Bikes. Have a look through a wide selection of mountain, road, BMX, cyclocross, kids’ and electric bikes — all at affordable prices.
- Components. Need a spare bike part? Check out the selection of wheels, brakes, seats, pedals and more.
- Clothing and accessories. Find men’s and women’s cycling clothing, footwear and accessories all in one convenient location.
How do I use my coupon code?
How do I use my promo code?
Shipping, delivery and payments
Can I get free delivery?
Yes, just spend over $49 to qualify. There are some exclusions to this policy, though — namely that complete bikes and other oversized items don’t qualify for free shipping. However, all duties are already paid for bike shipments.
Shipping costs
You’ll have a few different shipping options available for your Chain Reaction Cycles order:
| Shipping method | Below $50 | Over $49 | Delivery Time |
|---|---|---|---|
| Standard tracked delivery | $9.99 | FREE | 4-6 business days |
| Priority tracked express delivery | $15.99 | $5.99 | 2-4 business days |
| Bulky tracked delivery | From $12.49 | From $12.49 | 6-8 business days |
| Bike tracked delivery | From $89 | From $89 | 6-10 business days |
How can I track my order?
Check your order status online using the order number and email address used to place it.
All items are shipped from Northern Ireland. When they arrive in the U.S., they’ll be delivered by the USPS. You can then use the tracking services provided by the USPS to track your shipment.
Payment options
Chain Reaction Cycles accepts Visa, Mastercard, American Express, Maestro, PayPal and bank transfers.
Chain Reaction Cycles is compliant with PCI DSS (Payment Card Industry Data Security Standard) Version 2.0 and never shares your personal information with anyone. When you input your card details during checkout, your information is transmitted using a unique token identifier so that it cannot be intercepted by a third party along the way. This token then allows Chain Reaction Cycles to process your payment and issue refunds directly to your card without having to store sensitive information directly.
- As a U.S. customer, you won’t be charged any sales tax for your order.
What’s Chain Reaction Cycles’ return policy?
You have a full 12 months to return unused and undamaged merchandise for a full refund, including bikes.
Can I exchange my item?
Yes, Chain Reaction Cycles does offer exchanges on most items. Just check the exchange box on the return form next to the item you’d like to exchange, then complete the next section with the item you’d like to receive instead.
If you think there is an issue with your item upon arrival, get in touch with the company’s warranty team at warranty@chainreactioncycles.com to request a replacement.
Are Chain Reaction Cycles’ returns free?
No, but they’ll only cost you $1.99 if they’re under 60 pounds and you use the shipping label provided to you.
How do I return an item to Chain Reaction Cycles?
- Go to the company’s website and download the return form for your country.
- Follow the instructions printed on the form to complete it.
- Place your merchandise back in its original packaging and enclose the return form.
- Print your $1.99 USPS returns label through the Chain Reaction Cycles website.
- Attach your label to the outside of your box, and write RETURNED GOODS FAILED SALE on the outside of your package.
Chain Reaction Cycles’ returns address
If you’d like to mail back your return item(s) without using the $1.99 shipping label, address your package to:
Returns
Chain Reaction Cycles
Black Country New Road
Bilston
WV14 7BR
UK
When’s the next sale?
Chain Reaction Cycles runs sales on bikes and gear throughout the year. You could save up to 50% on thousands of products during a sale.
You can also instantly save $10 (when you purchase $125 or more) by signing up for its email list.
What sets Chain Reaction Cycles apart?
One of the biggest benefits of this speciality online bike shop is that you can get high-quality merchandise, including big items like bikes and components, for lower prices than many of its competitors. Plus, all duties on bikes are already paid for, so you don’t have to worry about paying additional fees when your bike arrives.
Pros and cons
Pros
- Free shipping on most items. Spend over $50 on standard-sized items and score free shipping.
- Flexible return policy. Return unused items within 365 days for a full refund.
- Bikes come duty-paid. Don’t worry about forking out an extra $100 or so on duties. Chain Reactions Cycles already picked up the tab.
Cons
- Customer complaints of slow shipping. Some customers have reported delayed deliveries.
Bottom line
If you’re looking for a mix of quality and value on bikes, bike parts, clothing and accessories, Chain Reaction Cycles is worth a look.
