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Gen Mobile prepaid wireless service review | 1- or 3-month plans

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Unlimited texting and calling to more than 100 countries starting at $15

Gen Mobile’s prepaid wireless service offers no-contract options and 4G LTE Sprint service. However, with a max of 3GB of data available, it’s not for heavy streaming and data users.

Details

DataStarting at 1 GB
MinutesUnlimited
TextsUnlimited
Can I bring my own phone?Yes
Cell phone plans starting at:$15
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What is Gen Mobile prepaid wireless service?

Gen Mobile is a mobile virtual network operator (MVNO) that specializes in talk and text plans, with a slim 3GB of data. It works with the Sprint network, and offers refurbished phones — or you can use your own and purchase a SIM card.

Its one-month plans start at $5 monthly and cap at $25 a month with unlimited international talk and text and 3GB of data. Its three-month plans start at $9 and cap at $20. Plans come with no contracts, and Gen Mobile doesn’t charge termination fees.

Sprint’s known for poor service in areas of the US, and Gen Mobile provides a map to check if your area gets full coverage.

Pros and Cons

Pros

  • No annual contracts and free activation.
  • Choose from 11 plans from $5 to $25 a month.
  • Many plans have unlimited international calling to more than 100 countries.
  • Nationwide coverage through Sprint 4G LTE Network.
  • Unlimited global texting.

Cons

  • Limited data available with a maximum of 3G.
  • Sprint is known for spotty coverage in the west and northwest US.
  • Only sells preowned phones.

What services does Gen Mobile prepaid wireless offer?

You can opt for one month or three month plans, with most offering nationwide coverage through Sprint’s 4G LTE service and unlimited global texting.

One-month plans

Plan typeCost monthlyUS minutesInternational minutesData
Unlimited Text$5NoneNone0GB
Unlimited Talk and Text$10UnlimitedNone0GB
300 Minute + 1GB$10300 US MinutesNone1GB
International + 1GB$15UnlimitedUnlimited to 100+ Countries1GB
International + 2GB$20UnlimitedUnlimited to 100+ Countries2GB
International + 3GB$25UnlimitedUnlimitedto 100+ Countries3GB

Three-month plans

Plan typeCost monthlyUS minutesInternational minutesData
Unlimited Talk and Text$9UnlimitedNone0GB
300 Minute + 1GB$9300 US MinutesNone1GB
International + 1GB$13UnlimitedUnlimited1GB
International + 2GB$17UnlimitedUnlimited2GB
International + 3GB$20UnlimitedUnlimited3GB

What other features should I know about?

  • Mobile hotspots. Plans with 4G LTE service are mobile hotspot capable.
  • 15-day grace period. If you miss a payment, Gen Mobile gives you 15 days of text before it stops service.
  • Buy more data. Option to purchase an additional 500 minutes or 500MB of data for $5.
  • Use your own phone. Purchase a SIM card and use your own unlocked phone.

What to watch out for

There are a few potential pitfalls associated with this service

  • Only sell refurbished phones. If you need a phone, you won’t find new ones — you’re stuck buying what Gen Mobile has available.
  • Data plans caps at 3GB. Purchase more to watch videos, use apps or any other time you connect to the Internet.
  • Individual plans only. Gen Mobile doesn’t offer shared or family plans.
  • No national or international roaming. Instead, connect to Wi-Fi to use a calling app, such as Skype or WhatsApp.

How do I sign up for Gen Mobile prepaid wireless service?

Signing up is straightforward on the website and in many retail locations. If offers free online activation and a choice to keep your phone number or request a new one.

  1. Before you purchase a plan, either purchase a refurbished phone or a SIM card for a phone you have.
  2. If you’re buying a refurbished phone, click Phone at the top of the page.
  3. Choose the make and model you want.
  4. Before completing your purchase, select if you’d like a one- or three-month plan, and then the plan you want. Click Add to cart.
  5. Once you review your cart, click Check out.
  6. Fill out contact information like email, name and address and click Continue to shipping. Make sure the mailing address is correct and choose standard or expedited shipping. Click Continue to payment.
  7. Enter your payment details. Click Pay Now.
  8. Set up payment options through the Gen Mobile care app, or pay as you go.

Gen Mobile has a seven-day refund policy and a money-back guarantee if a customer is not satisfied.

Bottom line

Gen Mobile offers inexpensive MVNO plans with unlimited international calling and texting. However, with a 3G cap on data, usage is far too limited for many sophisticated users today.

Compare cell phone plan providers

Name Product Data Minutes Texts Can I bring my own phone? Cell phone plans starting at:
AT&T
AT&T
Starting at 3 GB
Unlimited
Unlimited
Yes
$35
Shop online and AT&T will waive the activation fee and ship your phone for free. Upgraded plans include HBO and 15/30 GB mobile hotspots.
Verizon
Verizon
Starting at 500 MB
Unlimited
Unlimited
Yes
$30
Choose between several unlimited, shared and prepaid plans. Service members, nurses, first responders and teachers may be eligible for discounts.
Sprint
Starting at 2 GB
Unlimited
Unlimited
Yes
$25
Get unlimited data, calls and text or a customized plan on a 5G network. Eligible plans come with Hulu, Amazon Prime or Tidal subscriptions.
T-Mobile
Unlimited
Unlimited
Unlimited
Yes
$70
Unlimited talk, text and data for up to 5 lines at one flat price — taxes and fees included. Discounts available for military and those ages 55 years and older.
US Mobile
Starting at 100 MB
Starting at 40 minutes
Starting at 40 texts
Yes
$1.50
Pay as you go 30-day plans with options for unlimited talk and text starting at $10/month. Add 1GB of data or a mobile hotspot for $10 each per pay cycle.
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