Two top brands go head to head in the online mattress game.
Without the ability to try out your mattress before you buy it, you’re taking a shot in the dark on a big purchase — even with the risk-free trials most online companies now offer. So you’re on point for comparing contenders before committing to a decade of sleeps on your new bed.
Casper and Purple are two of the more popular online mattress brands manufactured in the States, yet you’ll find a few notable differences to factor into your decision.
Compare Casper vs. Purple features
Overview of Casper
Overview of Purple
Compare Casper vs. Purple financing
Casper and Purple both offer a range of sizing and price options. But Purple is slightly more expensive. Casper mattresses range from $350 to $2,395, whereas Purple ranges from $699 to $3,499.
If you’d rather not pay for your new bed in one chunk, both brands offer nearly identical financing solutions through Affirm.
Shipping and returns
Casper and Purple both offer free shipping and returns on all mattress purchases, as well as a risk-free 100-night trial. If you’re not in love with your bed after 100 days, contact customer support for a free pickup.
Note that Casper and Purple mattresses are both available through Amazon, but mattresses purchased through the online marketplace adhere to Amazon’s return policy, not the mattress company’s.
Enjoy 100 nights of risk-free sleeping to learn if your new Casper or Purple mattress or pillow is the right fit. Both companies will arrange a free pickup of your mattress if you don’t love it.
All Casper products qualify for this same 100-night trial and free return policy. But Purple doesn’t accept returns on sheets, mattress protectors or bases.
Positive online reviews
According to online reviewers, Purple’s biggest compliment is that it sleeps cooler than many of other foam-based mattresses out there. Purple also gets kudos for providing plenty of support and being downright comfortable.
Casper’s claim to fame is durability, as well as being a good choice for people with back pain. Plus, folks online rave about how smooth and easy the ordering, delivery and setup process was with Casper.
Customer service experience
Casper customer service holds steady with great online reviews, even during the return process. Some online reviewers said that although they ended up returning the product, they were pleased with the service.
Online reviews for Purple, on the other hand, aren’t quite as stellar. Some customers report problems with long waits for mattress deliveries, unanswered emails and phone calls and a stressful return process.
Casper and Purple mattresses have lots of similarities, including the same trial period, warranty and free shipping and returns policies. They differ in how they’re made of, price and customer service ratings.
If neither Casper nor Purple sound like the right fit for you, compare other online mattress options to find your dream bed.
Compare more mattresses like Purple and Casper
Frequently asked questions
Photo by Christopher Jolly, Unsplash