Finder makes money from featured partners, but editorial opinions are our own. Advertiser Disclosure

USAA vs. Travelers: Which insurer is better?

Both insurer offer discounts to bring down your rates, but USAA stands out for top rated customer support year after year.

Avatar
Roslyn McKenna
Updated . What changed?
Fact checked

USAA has been proudly serving our military since 1922, while Travelers has been providing insurance for more than 150 years. Both companies have a great reputation for customer service, with USAA receiving an unheard of 5 out of 5 rating from J.D. Power.

Both insurance companies offer discounts to bring down your costs, like USAA’s defensive driver discount and Traveler’s pay in full discount. However, USAA is our top pick for its top-rated customer service year after year. If you don’t qualify for USAA, Travelers is still a solid option.

Review our comprehensive comparison of coveage and discounts to further compare which insurer fits your needs best.

USAA

Go to site
Read review

Travelers

Read review

OVERVIEW

 OVERVIEW
About the provider
About the brand Affordable car insurance with highly rated customer service. Only available to military members and veterans and their family. Use the handy online quote tool to build your perfect policy or call an agent for a personal touch.
States served
States served All 50 states & DC
 All states except AK, HI, KS, MI, ND, SD, WV, WY

COVERAGE

 COVERAGE
Roadside assistance
Roadside assistance Optional Optional
New car protection
New car protection Yes Yes
Accident forgiveness
Accident forgiveness Yes Yes
Rideshare coverage
Rideshare coverage Yes Yes
SR-22 insurance
SR-22 insurance Yes Yes
Claims methods
Claims methods Online
Phone
 online
phone
Payment schedule
Payment schedule 12 months
6 months
custom
 monthly

DISCOUNTS

 DISCOUNTS
Anti-theft device discount
Anti theft device discount Yes Yes
Bundling discount
Bundling discount Yes Yes
Home owner discount
Home owner discount Yes Yes, up to 5%
Military discount
Military discount Yes No
Multi car discount
Multi car discount Yes Yes, up to 8%
Paid in full discount
Paid in full discount Yes Yes
Safety device discount
Safety device discount Yes Yes, up to 10%
Safe driver discount
Safe driver discount Yes Yes, up to 8%
Special employment discount
Special employment discount Yes No
Student discount
Student discount Yes Yes, 8%
Usage based discount
Usage based discount Yes No
Learn more
Learn more
Go to site
Read review
Read review

Bottom line

If you’re a current or former member of the military or the family member of one, USAA is a no-brainer. But if you don’t qualify for insurance with USAA, Travelers is a solid choice. If neither company fits your needs, compare car insurance companies to find the best insurance company for you.

Compare alternatives to USAA and Travelers

Name Product Gap insurance Homeowner discount Telematics Has an app? Available states
Allstate
Allstate
Yes
Yes
Drivewise
Yes
All 50 states
Your dedicated agent can help you find the best savings with multiple discounts and rewards programs.

Speak to an agent: 877-526-1527

Get quotes
More Info
Progressive
Progressive
loan/lease coverage
Yes
Snapshot
Yes
All 50 states & DC
Discover coverage that’s broader than competitors, valuable discounts up to 30% off and perks like shrinking deductibles that reward no claims.
Get quotes
More Info
Pretected
Pretected
Yes
Depends on provider
No
No
All 50 states
Get your most compatible insurance options via a "smart matching" method aimed at finding you value.
Get quotes
More Info
Root
Root
No
Yes
Telematics only
Yes
Available in 31 states
Track your driving to receive a low rate that reflects your driving skills, and enjoy a fully app-based policy experience.
Get quotes
More Info
The AARP Auto Insurance Program from the Hartford
The AARP Auto Insurance Program from the Hartford
Yes
Yes
TrueLane®
No
All 50 states
Enjoy low rates for mature drivers, plus perks like new car replacement and lifetime repair guarantees. Only for drivers over age 50.
Get quotes
More Info
loading

Compare up to 4 providers

More guides on Finder

Ask an Expert

You are about to post a question on finder.com:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder.com provides guides and information on a range of products and services. Because our content is not financial advice, we suggest talking with a professional before you make any decision.

By submitting your comment or question, you agree to our Privacy and Cookies Policy and finder.com Terms of Use.

Questions and responses on finder.com are not provided, paid for or otherwise endorsed by any bank or brand. These banks and brands are not responsible for ensuring that comments are answered or accurate.
Go to site