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USAA vs. Travelers: Which provider is better?
USAA vs. Travelers
USAA has been proudly serving our military since 1922, while Travelers has been providing insurance for more than 150 years. Both companies have a great reputation for customer service, with USAA receiving an unheard of 5 out of 5 rating from J.D. Power.
Both insurance providers offer discounts to bring down your costs, like USAA’s defensive driver discount and Travelers’ pay in full discount. With all of these similarities, choosing one provider over the other can be difficult. That’s why we put together this comprehensive comparison, so you can choose the one that best suits your needs.
Our top pick: USAA
Affordable car insurance with highly rated customer service for military members and their families. Only available to military members, veterans and affiliated military members.
- Some of the lowest rates and highest customer satisfaction
- Geared for military, including overseas car-buying support and flexible payments
- 24/7 online policy management from bills to claims
- Earn dividends from company profits
|
|
|
|---|---|
| Affordable car insurance with highly rated customer service for military members and their families. Only available to military members, veterans and affiliated military members. | Travelers' five-step online guide takes the frustration out of building the perfect policy. |
| All 50 states | All states except AK, HI, KS, MI, ND, SD, WV, WY |
| Optional | Optional |
| No | Optional |
| Yes | Yes |
| Yes | Yes |
| Yes |
Yes |
| Online Phone |
online phone |
| 12 months 6 months custom |
monthly |
| Yes | Yes |
| Yes | Yes |
| Yes | Yes, up to 5% |
| Yes | No |
| Yes | Yes, up to 8% |
| Yes | Yes |
| Yes | Yes, up to 10% |
| Yes | Yes, up to 8% |
| Yes | No |
| Yes | Yes, 8% |
| Yes | No |
|
|
|
Bottom line
If you’re a current or former member of the military or the family member of one, USAA is a no-brainer. But if you don’t qualify for insurance with USAA, Travelers is a solid choice.
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