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USAA vs. Travelers: Which provider is better?

USAA vs. Travelers

Updated

Fact checked

USAA has been proudly serving our military since 1922, while Travelers has been providing insurance for more than 150 years. Both companies have a great reputation for customer service, with USAA receiving an unheard of 5 out of 5 rating from J.D. Power.

Both insurance providers offer discounts to bring down your costs, like USAA’s defensive driver discount and Travelers’ pay in full discount. With all of these similarities, choosing one provider over the other can be difficult. That’s why we put together this comprehensive comparison, so you can choose the one that best suits your needs.

Our top pick: USAA

Affordable car insurance with highly rated customer service for military members and their families. Only available to military members, veterans and affiliated military members.

  • Save when you bundle your home and car insurance
  • Driver & vehicle discounts
  • 24/7 claims service through USAA’s free mobile app
  • Membership savings
  • Get dividends from company profits
  • Flexible premium payments
  • For military members & family
  • Convenient service through the mobile app
  • Coverage around the world
 

USAA

Travelers

OVERVIEW

OVERVIEW
About the provider
About the brand Affordable car insurance with highly rated customer service for military members and their families. Only available to military members, veterans and affiliated military members. Travelers' five-step online guide takes the frustration out of building the perfect policy.
States served
States served All 50 states All states except AK, HI, KS, MI, ND, SD, WV, WY

COVERAGE

COVERAGE
Roadside assistance
Roadside assistance Optional Optional
New car protection
New car protection No Optional
Accident forgiveness
Accident forgiveness Yes Yes
Rideshare coverage
Rideshare coverage Yes Yes
SR-22 insurance
SR-22 insurance Yes
Yes
Claims methods
Claims methods Online
Phone
online
phone
Payment schedule
Payment schedule 12 months
6 months
custom
monthly

DISCOUNTS

DISCOUNTS
Anti-theft device discount
Anti theft device discount Yes Yes
Bundling discount
Bundling discount Yes Yes
Home owner discount
Home owner discount Yes Yes, up to 5%
Military discount
Military discount Yes No
Multi car discount
Multi car discount Yes Yes, up to 8%
Paid in full discount
Paid in full discount Yes Yes
Safety device discount
Safety device discount Yes Yes, up to 10%
Safe driver discount
Safe driver discount Yes Yes, 10-23%
Special employment discount
Special employment discount Yes No
Student discount
Student discount Yes Yes, 8%
Usage based discount
Usage based discount Yes No
Learn more
Learn more

Bottom line

If you’re a current or former member of the military or the family member of one, USAA is a no-brainer. But if you don’t qualify for insurance with USAA, Travelers is a solid choice.

Compare alternatives to USAA and Travelers

Name Product Roadside assistance New car protection Accident forgiveness Safe driver discount Available states
Progressive
Optional
30%
All 50 states
Discover coverage that’s broader than competitors, valuable discounts up to 30% off and perks like shrinking deductibles that reward no claims.
Clearcover
Optional
Yes
AZ, CA, IL, LA, OH, TX, UT and WI
Get instant online support and score a low rate thanks to online data that sets premiums automatically.
The AARP Auto Insurance Program from The Hartford
Optional
Yes
All 50 states & DC
Drivers over age 50 can enjoy low rates and perks designed for mature drivers, plus freebies and AARP member perks like free replacement cost coverage.
Car Insurance Finder
Optional
Optional
Yes
All 50 states
Get your customized online car insurance quote from top brands near you. Answer 3 easy questions to see your top picks in seconds.
Assurance
Optional
Yes
All states except AK & HI
This broker shines with over 600 positive customer reviews, more top ratings than any broker we've compared.
Allstate
13%
All 50 states
Your dedicated agent can help you find the best savings with multiple discounts and rewards programs.
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