Travelers vs. MetroMile
Thinking about Travelers or MetroMile insurance? You might be wondering how they’re different.
At first glance, Travelers may seem like the easy choice: It’s one of the 10 largest auto insurers in the United States. However, MetroMile has a unique way to compete. It offers pay-by-mile insurance, so you may pay lower premiums if you drive very little.
Check out the comparison tables below to see how Travelers and MetroMile stack up: Where they provide coverage, their customer satisfaction and which discounts they offer.
|About the provider||Travelers has over 30,000 employees operating in five different countries to assure customers that they will be taken care of. It has been a Fortune 500 company since 1995 and its goal is to provide insurance rates at competitive prices.||Founded in San Francisco, MetroMile is revolutionizing car insurance for drivers in metropolitan areas. Low-mileage drivers benefit from the pay-per-mile platform and their app, Pulse, offers a car health monitor and street sweeping alerts so you won’t get ticketed.|
|Price||Policy costs depend your personal situation. Visit travelers for a quote based on your specific needs.||Policy costs depend your personal situation. Visit Metromile for a quote based on your specific needs.|
|States served||All 50 states||7|
|J.D. Power ratings**||3/5 on overall claims satisfaction||N/A|
|Driver discounts||View driver discounts||View driver discounts|
|Vehicle discounts||View vehicle discounts||View vehicle discounts|
* Based on Better Business Bureau’s company rating
** Based on the 2016 U.S Auto Claims Satisfaction Study
|Other discounts||Hybrid/electric vehicle – Up to 10%|
New car – Up to 10% (car less than 3 years old)
Pay-by-mile coverage is a growing trend in the insurance industry, and MetroMile is at the forefront of the new wave. Being a young company, however, it currently only covers eight US states. Meanwhile, Travelers covers all 50 states.
Based on J.D. Power ratings, Travelers scores middling grades on claims satisfaction. Though MetroMile hasn’t received a rating, it doesn’t fare much better: Many of its customers report a slow claims process.
If you’re looking for discounts, you may have better luck with Travelers. It offers promotions like good-student, good-driver, multi-car and driver-training discounts. MetroMile offers discounts only if you insure multiple vehicles.
Both insurers are relative lightweights for vehicle discounts. However, Travelers offers discounts if you drive a new car or hybrid vehicle.