Travelers vs. Direct Auto
Trying to choose between Travelers and Direct Auto? This detailed comparison has the info you need to make your decision. But first, the basics on each provider.
Travelers has been around for more than 150 years and earns an A from the Better Business Bureau. And its five-step guide helps you find the exact coverage you need at the lowest rates you’re eligible for. Direct Auto is known for insuring drivers who might otherwise have a hard time getting coverage because of their poor driving history.
However, there are other things to consider when selecting a provider. Although Direct Auto insures high-risk drivers, it also has a reputation for poor customer service, earning an F from the BBB. But if you’re having a hard time finding a provider that will insure you, it could be an option.
|About the provider||Travelers has over 30,000 employees operating in five different countries to assure customers that they will be taken care of. It has been a Fortune 500 company since 1995 and its goal is to provide insurance rates at competitive prices.||Founded in 1991, Direct Auto Insurance offers low-cost insurance policies to “nonstandard” drivers — also known as high-risk drivers — who might have a hard time finding coverage elsewhere. But beware, the company gets very poor reviews and only services 13 states.|
|Price||Policy costs depend your personal situation. Visit Travelers for a quote based on your specific needs.||Policy costs depend your personal situation. Visit Direct Auto for a quote based on your specific needs.|
|States served||All 50 states||13|
|J.D. Power ratings**||3/5 on overall claims satisfaction||N/A|
|Driver discounts||View driver discounts||View driver discounts|
|Vehicle discounts||View vehicle discounts||View vehicle discounts|
* Based on Better Business Bureau’s company rating
** Based on the 2016 U.S Auto Claims Satisfaction Study
Hybrid/electric vehicle – Up to 10%
New car – Up to 10% (car less than 3 years old)
Travelers’ better reputation makes this provider the front-runner. But if you don’t qualify for coverage through Travelers because you’re a high-risk driver, Direct Auto could be an option for you.