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Direct Auto vs. The General: Which provider is better?
Direct Auto vs. The General
Both Direct Auto and Then General provide car insurance for high-risk drivers. If you fall into this category, you might be trying to decide between the two. So we’ve gathered the info you need on both providers so you can pick the one that works best for you.
Direct Auto serves only 13 states and has a reputation for poor customer service, receiving an F from the Better Business Bureau. The General, on the other hand, earns an A+ from the BBB. Neither offer many discounts, if any at all. But if you have driving violations or a poor credit history, you might be left with no other options.
Check out our side-by-side comparison below so you can choose the provider that best suits your needs.
|
|
|
|---|---|
| Qualify for car insurance stacked with multiple discounts, whether or not you have a spotty driving record. | Snag affordable coverage for high-risk drivers, a marketing claim backed by our rate analysis which showed premiums less than $80 a month. |
| AL, AR, FL, GA, LA, MS, MO, NC, SC, TN, TX, VA | All states except Hawaii, Massachusetts, Michigan and New Jersey |
| Optional | No |
| No | No |
| No | No |
| No | Yes |
| Yes | Yes |
| phone |
Phone App |
| monthly custom |
12 months monthly |
| Yes, up to 10% | Yes |
| Yes, up to 10% | Yes |
| Yes, up to 15% | Yes |
| Yes, up to 25% | Yes |
| Yes | Yes |
| Yes | Yes |
| Yes | Yes |
| Yes, up to 10% | No |
| No | No |
| Yes, up to 10% | Yes |
| No | No |
|
|
|
Bottom line
The General’s superior customer service makes it the clear winner in this comparison. It only provides a pay-in-full discount, but you can have peace of mind knowing the support is there when you need it. Compare your car insurance options to find the best insurance company for you.
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