Car retailer CarDoor brings the car-shopping experience completely online. You can look through CarDoor\u2019s inventory of hundreds of used cars, click through over 20 pictures of each vehicle\u2019s exterior and interior, read through the vehicle\u2019s key features and look at various payment options.<\/p>
You can then apply for financing directly through the online platform. After your car is delivered, you have a 7-day full money-back guarantee. If you change your mind during this timeframe and you haven\u2019t driven more than 300 km, CarDoor will pick up the vehicle and issue a refund.<\/p>
Yes, CarDoor is a legit online car dealer. Founded in 2021, CarDoor is headquartered in Toronto, and is registered as a used motor vehicle dealer with the Ontario Motor Vehicle Industry Council (OMVIC), which is Ontario\u2019s vehicle sales regulator. CarDoor also has an active social media presence and has received largely positive customer reviews on independent websites.<\/p>
The financing process is nearly identical to buying with CarDoor. Once you\u2019ve made your car selection, you\u2019ll need to provide personal details \u2014 like your contact information, where you live and for how long and your birthday \u2014 to submit a financing application.<\/p>
CarDoor will submit your application to lenders it\u2019s partnered with to determine what interest rate you\u2019ll qualify for. Interest rates will vary depending on factors such as your credit score, income and the vehicle you\u2019re financing.<\/p>
Online shopping platforms like CarDoor are novel and come with great perks. Here are some features we especially liked about CarDoor:<\/p>
On the other end of the spectrum, watch out for these limitations:<\/p>
Reviews of CarDoor are mixed. Many customers like the convenience of shopping online, the flexible return policy and the prices. However, others report issues such as poor customer service, problems with vehicles shortly after purchase, and difficulties getting warranty or guarantee claims honoured.<\/p>
CarDoor isn\u2019t accredited by the BBB either, which just means it hasn\u2019t gone through the formal vetting process, but it also has an F rating for not responding to three complaints filed against the business.<\/p>
That being said, the positive reviews outweigh the negative ones, but buyers should carefully read the fine print of any agreement before signing.<\/p>
| Site<\/th> | Rating<\/th><\/tr><\/thead> |
|---|---|
| Better Business Bureau reviews and rating<\/td> | 1\/5 stars based on 1 review, F rating<\/td><\/tr> |
| Better Business Bureau accreditation<\/td> | No<\/td><\/tr> |
| Trustpilot reviews<\/td> | 3.2\/5 based on 1 review<\/td><\/tr> |
| Google reviews<\/td> | 4.7\/5 stars based on 454 Google reviews (Etobicoke location)<\/td><\/tr><\/tbody><\/table> Reviews verified as of September 29, 2025.<\/em><\/p> |