{"id":762217,"date":"2019-03-03T22:24:53","date_gmt":"2019-03-04T03:24:53","guid":{"rendered":"https:\/\/www.finder.com\/ca\/?p=762217"},"modified":"2026-05-01T16:52:58","modified_gmt":"2026-05-01T20:52:58","slug":"how-to-check-on-your-credit-card-application","status":"publish","type":"post","link":"https:\/\/www.finder.com\/ca\/credit-cards\/how-to-check-on-your-credit-card-application","title":{"rendered":"How to check on your credit card application"},"content":{"rendered":"<p>When you apply for a credit card, you can usually expect a response within 60 seconds. However, if you still haven\u2019t heard back from the provider, it might be time to take things into your own hands. It\u2019s not a difficult process, but to make things even easier, we\u2019ve offered up some tips on how to best approach the situation.<\/p><h3><a id=\"howlongdoesittake\"><\/a>How long does it take for my credit card application to be approved?<\/h3><ul class=\"list-9\"><li><strong>On average 1-2 weeks (if not instant approval)<\/strong><\/li><\/ul><p>Although you may be given instant approval or conditional approval, credit card providers can take between one to two weeks to review an application. If you\u2019re an existing member of the bank, the process may be quicker as they already have some of your verified information in their systems and are better aware of your financial picture.<\/p><p>The general rule is to provide all of the required information when you apply, as this will generally speed up the approval process. In addition, be absolutely certain that you meet all of the eligibility requirements for the card before applying.<\/p><div class=\"signpost-cta type-default u-bg--lime-500\" data-component=\"signpost-cta\" data-component-type=\"default\" data-component-placement=\"in-content\" data-click-target=\"https:\/\/www.finder.com\/ca\/finder-rewards\">\n\n    <div class=\"signpost-cta__content\">\n\n        <div class=\"signpost-cta__display-col\">\n                            <svg class=\"signpost-cta__icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"64\" height=\"42\" viewbox=\"0 0 314.16 201.03\" fill=\"none\">\n                    <path d=\"M212.32,190.62c-19.66,0-38.8-6.44-54.42-18.24-15.63,11.79-34.77,18.24-54.42,18.24-49.84,0-90.39-40.55-90.39-90.39V9.83h199.24c49.84,0,90.39,40.55,90.39,90.39s-40.55,90.39-90.39,90.39Z\" fill=\"white\"><\/path>\n                    <path d=\"M212.32,15.9c46.57,0,84.33,37.75,84.33,84.33h0c0,46.57-37.75,84.33-84.33,84.33h0c-20.75,0-39.74-7.51-54.42-19.94-14.69,12.43-33.68,19.94-54.42,19.94h0c-46.57,0-84.33-37.75-84.33-84.33V15.9h193.18M212.32,3.76H7.01v96.46c0,53.19,43.27,96.46,96.46,96.46,19.47,0,38.46-5.92,54.43-16.84,15.96,10.91,34.95,16.84,54.42,16.84,53.19,0,96.46-43.27,96.46-96.46S265.51,3.76,212.32,3.76h0Z\" fill=\"#232320\"><\/path>\n                    <path d=\"M216.34,90.21c.19-1.69,1.76-2.87,3.43-2.6,11.91,1.94,22.41-7.31,20.93-20.1-.45-3.93-2.28-6.56-4.43-9.31-1.05-1.35-.74-3.34.71-4.26,15.6-9.82,31.64-1.91,40.78,13.29,11.21,18.64,11.54,47.15.53,65.94-15.41,26.3-42.91,23.48-56.04-3.04-6.09-12.29-7.47-26.4-5.92-39.93Z\" fill=\"#232320\"><\/path>\n                    <path d=\"M105.92,90.21c.19-1.69,1.76-2.87,3.43-2.6,11.91,1.94,22.41-7.31,20.93-20.1-.45-3.93-2.28-6.56-4.43-9.31-1.05-1.35-.74-3.34.71-4.26,15.6-9.82,31.64-1.91,40.78,13.29,11.21,18.64,11.54,47.15.53,65.94-15.41,26.3-42.91,23.48-56.04-3.04-6.09-12.29-7.47-26.4-5.92-39.93Z\" fill=\"#232320\"><\/path>\n                <\/svg>\n                    <\/div>\n\n        <div class=\"signpost-cta__text\">\n    <p class=\"signpost-cta__heading\">Get Paid Twice for Your Financial Moves<\/p>\n            <p class=\"signpost-cta__description\">Finder Rewards adds a digital Visa gift card to your provider's existing welcome bonus when you switch through our platform.<\/p>\n    <\/div>\n\n    <\/div>\n\n    <div class=\"signpost-cta__action\">\n            <a href=\"https:\/\/www.finder.com\/ca\/finder-rewards\" class=\"luna-button luna-button--primary signpost-cta__button\" data-tracking=\"signpost-cta-click\">Discover deals<\/a>\n        <\/div>\n<\/div>\n\n<h3><a id=\"checkon\"><\/a>How can I check on my application?<\/h3><p>If you haven\u2019t received a response regarding your credit card application, you can contact your provider using the phone number listed below.<\/p><table class=\"custom-table\"><thead><tr><th><strong>Lender<\/strong><\/th><th><strong>Telephone number<\/strong><\/th><\/tr><\/thead><tbody><tr><td width=\"125\"><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/american-express\" target=\"_blank\" rel=\"noopener noreferrer\">American Express<\/a><\/td><td width=\"129\">1-800-668-2639<\/td><\/tr><tr><td width=\"125\"><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/atb\" target=\"_blank\" rel=\"noopener noreferrer\">ATB<\/a><\/td><td width=\"129\">1-800-332-8383 or 1-844-392-9359<\/td><\/tr><tr><td width=\"125\"><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/bmo-credit-cards\" target=\"_blank\" rel=\"noopener noreferrer\">BMO<\/a><\/td><td width=\"129\">1-888-340-2265<\/td><\/tr><tr><td><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/capital-one\" target=\"_blank\" rel=\"noopener noreferrer\">Capital One<\/a><\/td><td>1-877-383-4802<\/td><\/tr><tr><td><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/cibc-credit-cards\" target=\"_blank\" rel=\"noopener noreferrer\">CIBC<\/a><\/td><td>1-877-448-6500<\/td><\/tr><tr><td><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\" target=\"_blank\" rel=\"noopener noreferrer\">HBC<\/a><\/td><td>1-800-263-2599<\/td><\/tr><tr><td><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/mbna\" target=\"_blank\" rel=\"noopener noreferrer\">MBNA<\/a><\/td><td>1-888-876-6262<\/td><\/tr><tr><td><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/pc-financial\" target=\"_blank\" rel=\"noopener noreferrer\">PC Financial<\/a><\/td><td>1-866-246-7262<\/td><\/tr><tr><td><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/rbc-credit-cards\" target=\"_blank\" rel=\"noopener noreferrer\">RBC<\/a><\/td><td>1-800-769-2553<\/td><\/tr><tr><td><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/scotiabank-credit-cards\" target=\"_blank\" rel=\"noopener noreferrer\">Scotiabank<\/a><\/td><td>1-800-472-6842<\/td><\/tr><tr><td><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/tangerine-credit-cards\" target=\"_blank\" rel=\"noopener noreferrer\">Tangerine<\/a><\/td><td>1-888-826-4374<\/td><\/tr><tr><td><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\/td-credit-cards\" target=\"_blank\" rel=\"noopener noreferrer\">TD<\/a><\/td><td>1-800-983-8472<\/td><\/tr><\/tbody><\/table><h3 id=\"whyismy\"><a id=\"reasons\"><\/a>Reasons why your application is taking longer than expected<\/h3><p>If your credit card application is taking longer than usual to process, it could be due to one of the following reasons:<\/p><ul class=\"list-7\"><li>The provider thinks that certain information on your application may be insufficient, incorrect or inconsistent, and may require additional information or changes.<\/li><li>The provider has spotted marks on your credit file that it wishes to analyze further or discuss with you.<\/li><li>The provider has to deal with a large number of applications and hasn\u2019t reached yours yet.<\/li><li>The provider has misplaced your application.<\/li><\/ul><p>Resolving the matter is often simple, and can sometimes take no more than a single phone call. Monitor your calls, inbox and mailbox in case the provider is trying to get in touch with you \u2013 but know that calling them first is always the quicker option.<\/p><h3 id=\"whatresponses\"><a id=\"whatresponses\"><\/a>What responses can I expect when applying for a card?<\/h3><h4 style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter wp-image-206923 size-full\" src=\"https:\/\/cdn.finder.com.au\/credit-cards\/wp-uploads\/greenlight-1.png\" alt=\"Traffic light with greenlight on\" width=\"100\" height=\"118\" srcset=\"https:\/\/cdn.finder.com.au\/credit-cards\/wp-uploads\/greenlight-1.png?fit=180 180w, https:\/\/cdn.finder.com.au\/credit-cards\/wp-uploads\/greenlight-1.png?fit=300 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" loading=\"lazy\">Instant approval<\/h4><p>With online applications, approval can be verified within 60 seconds. While lending criteria varies between different credit card providers, they will usually be looking to verify your identity and <a href=\"https:\/\/www.finder.com\/ca\/credit-score\" target=\"_blank\" rel=\"noopener noreferrer\">check your credit score<\/a>. By providing all the required information and keeping a good credit history, you can look forward to instant approval. <img decoding=\"async\" class=\"aligncenter wp-image-206927 size-full\" src=\"https:\/\/cdn.finder.com.au\/credit-cards\/wp-uploads\/amber-traffic-light-md-2.png\" alt=\"Traffic light with amber light on \" width=\"100\" height=\"117\" srcset=\"https:\/\/cdn.finder.com.au\/credit-cards\/wp-uploads\/amber-traffic-light-md-2.png?fit=180 180w, https:\/\/cdn.finder.com.au\/credit-cards\/wp-uploads\/amber-traffic-light-md-2.png?fit=300 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" loading=\"lazy\"><\/p><h4 style=\"text-align: center;\">Referral<\/h4><p style=\"color: #000000;\">If your credit card application is under referral, the card provider typically requires more time to carry out further assessments before giving you a conclusive answer.<\/p><h4 style=\"text-align: center;\">Conditional approval<\/h4><p>Getting conditional approval essentially means that the credit card provider is buying time to verify your details before granting approval. In such a scenario, you might have to provide personal identification documents or paycheques by visiting a branch office or sending them via fax. Complete approval only takes effect after you\u2019ve provided the additional information.<img decoding=\"async\" class=\"aligncenter wp-image-206939 size-full\" src=\"https:\/\/cdn.finder.com.au\/credit-cards\/wp-uploads\/redlight-21.png\" alt=\"Traffic light with red light on\" width=\"100\" height=\"118\" srcset=\"https:\/\/cdn.finder.com.au\/credit-cards\/wp-uploads\/redlight-21.png?fit=180 180w, https:\/\/cdn.finder.com.au\/credit-cards\/wp-uploads\/redlight-21.png?fit=300 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" loading=\"lazy\"><\/p><h4 style=\"text-align: center;\">Application not approved<\/h4><p style=\"color: #000000;\">The reason behind a provider not approving your application could be that you haven\u2019t met the eligibility criteria for the credit card. Factors could include insufficient income, poor creditworthiness and unstable employment. If you\u2019ve been rejected, don\u2019t apply for another credit card straight away. Instead, either request a copy of your credit report to make sure everything\u2019s in order or start comparing other cards to apply for in a few months \u2013 making sure you\u2019re paying attention to the eligibility requirements.<\/p><h3 id=\"commonmistakes\"><a id=\"commonmistakes\"><\/a>Common mistakes to avoid when awaiting the status of your credit card application<\/h3><ul class=\"list-3\"><li><b>Lodging multiple credit card applications in a short period of time.<\/b><br>You may be tempted to apply for another credit card while you\u2019re waiting for a response, but multiple simultaneous applications will have a negative impact on your credit file.<\/li><li><b>Your credit report has errors on it.<br><\/b> If your application was rejected and you\u2019re unsure why, make sure you meet the eligibility requirements and <a href=\"https:\/\/www.finder.com\/ca\/credit-score\" target=\"_blank\" rel=\"noopener noreferrer\">order a copy of your credit score<\/a> to make sure you haven\u2019t fallen victim to fraud or mistakes on your file. If you find a genuine error on the report, contact the credit card provider and the credit bureau (Equifax or TransUnion) to have it corrected.<\/li><li><b>Watch out for customer service delays.<br><\/b>It could take days or even weeks for a bank to respond to an email enquiry and it\u2019s common to expect wait times when you\u2019re contacting the customer service phone line. Avoid calling early in the morning, at lunch time or after 5pm when they\u2019re likely to be inundated with calls.<\/li><\/ul><p>Applying for a credit card is one thing, but receiving it is quite another. You may have to wait a considerable period for it, which is why we recommend you apply in advance and always stay on top of your application by calling your provider.<br><a id=\"compare\"><\/a><article class=\"luna-card luna-card--primary luna-card--border\">\n  <div class=\"luna-card__block\" style=\"padding:0.7em\">\n<span style=\"font-size:0.9em; font-weight: 800; font-style: italic; text-transform: uppercase;\">Related: <\/span><a href=\"https:\/\/www.finder.com\/ca\/credit-cards\" style=\"text-decoration:underline; font-size:0.9em;\">Compare credit cards in Canada<\/a>\n<\/div>\n<\/article><\/p><h3><a id=\"faq\"><\/a>Frequently asked questions<\/h3><ul class=\"luna-accordionGroup accordionGroup\"> <li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000000\" data-toggle=\"collapse\" data-target=\"#accordion0000000000\">\n        <span class=\"luna-accordion__title\">What factors can have a negative effect on my credit card application?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000000\" data-accordion=\"details\">\n    <div class=\"accordionContent\"><p>Factors that can adversely affect your application include poor creditworthiness, recent bankruptcy, no credit history, mistakes on your credit file, low income, recent change in employment, no employment, fluctuating income, too much existing debt and too many credit enquiries. <\/p><\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000001\" data-toggle=\"collapse\" data-target=\"#accordion0000000001\">\n        <span class=\"luna-accordion__title\">Can the credit limit I ask for have an effect on my application?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000001\" data-accordion=\"details\">\n    <div class=\"accordionContent\"> Yes, it can. Credit card providers use different criteria to decide credit limits, and while you might not qualify for a higher limit, you could qualify for a lower limit. Be realistic when determining your credit limit. <\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000002\" data-toggle=\"collapse\" data-target=\"#accordion0000000002\">\n        <span class=\"luna-accordion__title\">If there's a mistake on my credit file that's causing problems with my application can I fix it?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000002\" data-accordion=\"details\">\n    <div class=\"accordionContent\"> If you notice a mistake on your credit file, you should report it to the credit card provider in question immediately, and the provider should then rectify the mistake by contacting the credit bureau in question. Make sure you send a copy of the dispute to both Equifax and TransUnion since they maintain separate records. <\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000003\" data-toggle=\"collapse\" data-target=\"#accordion0000000003\">\n        <span class=\"luna-accordion__title\">If I don't understand any section of the application, is it okay to leave it blank?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000003\" data-accordion=\"details\">\n    <div class=\"accordionContent\"> Incomplete applications have a poor chance of success, and if you submit an incomplete application, the provider might take some time to seek additional information \u2013 if it does so at all. If there\u2019s anything in the application you don\u2019t understand, seek clarification from the provider and then proceed. <\/div>\n  <\/div>\n<\/li> <\/ul>","protected":false},"excerpt":{"rendered":"<p>Find out how to track the status of your credit card application.<\/p>\n","protected":false},"author":141,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"","apple_news_api_id":"","apple_news_api_modified_at":"","apple_news_api_revision":"","apple_news_api_share_url":"","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[91],"tags":[1889],"asset_tag":[],"class_list":["post-762217","post","type-post","status-publish","format-standard","hentry","category-credit-cards","tag-credit-card"],"apple_news_notices":[],"yoast_head":"<!-- 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