Urban Outfitters discount & promo codes October 2019

Stay hip to the latest fashion trends with one of the coolest clothing labels out there.

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Urban Outfitters

Urban Outfitters is a powerhouse in the retail clothing industry, with nearly 100 stores worldwide, plus a huge online presence. Thanks to its trend-setting styles, Urban Outfitters has become a top name in the fashion industry. But why stop at hip, trendy styles for you, when you could fill your apartment the latest interior prints and colors, too? Shop clothing, decor, beauty, music and more at Urban Outfitters — and snag a hot deal with the latest sales and discounts.

Latest Urban Outfitters promo codes and coupons

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What can I buy at Urban Outfitters?

  • Women’s fashion. Browse pieces to stay hip to the latest clothing trends, or shop by dresses, tops, jeans, shoes and more.
  • Men’s fashion. Whether you’re hitting the gym or a night on the town, OU has the perfect ultra-hip men’s styles for every occasion.
  • Apartment. Want your home decor to exude the same hot sense of style as your wardrobe? Check out UO’s home and apartment section for super cute bedding, lighting, rugs, furniture and more.
  • Beauty. You’ll find some of your favorite skincare and beauty brands here, including REN, Mario Badescu, Ouai and NYX.
  • Music and tech. From vinyl records to smart jump ropes, Urban Outfitters has a surprisingly broad range of music and tech items.

Brands you can purchase from Urban Outfitters

Urban Outfitters doesn’t just sell its branded fashion and beauty items. You can find tons of hot brands here, too, including:

  • BDG
  • Birkenstock
  • Champion
  • Doc Marten
  • FILA
  • Mario Badescu
  • Nike
  • NYX
  • Ouai
  • Truly Madly Deeply
  • Vans

How to use your promo code

Urban Outfitters sizing guide: What size do I need?

Women’s tops & dresses

Size Bust (in) Natural waist (in) Hips (in)
XS (0)
32
24 – 25
34 – 35
S (1/2 – 3/4)
34
26 – 27
36 – 37
M (5/6 – 7/8)
36
28 – 29
38 – 39
L (9/10 – 11/12)
38 – 40
31.5 – 33
41.5 – 43
XL (14)
42
34
44

Women’s bottoms

UO size US size Waist (in) Hips (in)
23, 24, 25
0
23, 24, 25
33, 34, 35
26
2
26
36
27
4
27
37
28
6
28
38
29
8
29
39
30
10
30
40
31, 32, 33
12
31.5, 33, 34.5
41.5, 43, 43.5

Women’s swimwear

Size Bust (in) Natural waist (in) Hips (in)
XS (0)
32
24 – 25
34 – 35
S (1/2 – 3/4)
34
26 – 27
36 – 37
M (5/6 – 7/8)
36
28 – 29
38 – 39
L (9/10 – 11/12)
38 – 40
31.5 – 33
41.5 – 43

Men’s tops

Size Chest (in) Mid-neck circum.(in) Sleeve length (in) Natural waist (in) Hips (in)
XS
34.5
13
31.5
28
34
S
36.5
14.25
32.25
30
36
M
38.5
15.25
33
32
38
L
41.5
16.75
34
35
41
XL
44.5
18
35
38
44
XXL
47.5
19.25
36
41 47

Men’s bottoms

Size Natural waist (in) Hips (in)
28
28
34
29
29
35
30
30
36
31
31
37
32
32 38
33
33 39
34
34 40
36
36
41
38
38 42

Is Urban Outfitters plus-size friendly?

No, Urban Outfitters is known for carrying a small selection of small sizes. Its women’s swimwear sizing stops at size large, while ladies pants sizes only go up to US size 12.

Shipping, delivery and payments

Shipping costs

Shipping method Cost Delivery speed
Express $29.95 5 – 7 business days
Standard (orders under $50) $9.95
7-10 business days

Some oversized items may require additional shipping fees.

How do I track my order?

To track your UO order, go to the brand’s website and click on Order status on the bottom of the homepage at the top of the navigation bar. Enter your order number and billing zip code to view your shipping details.

Payment options

Urban Outfitters accepts Visa, Mastercard, Discover, American Express, Diner’s Club, JCB, China Union Pay, PayPal and gift cards. If you are using an older UO gift card, it may not be accepted online. If you experience problems using a gift card online, contact Urban Outfitters customer support.

When ordering online, your credit or debit card will first be authorized (not charged) to ensure adequate funds are available. This authorization hold will happen every seven business days until your order ships. Once your order, or a portion of your order, has shipped, your card will then be charged for the item(s) that have shipped.

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What’s Urban Outfitters’ return policy?

Most unworn, unwashed or defective items can be returned by mail or at an Urban Outfitters Canadian or U.S location. Make your return within 30 days of the shipment date to receive a full refund. If you miss this cutoff and return after the 30-day mark, you will be refunded via an emailed e-merchandise credit.

Made-to-order items cannot be returned, exchanged or cancelled.

Can I exchange my item for a different size or color?

Yes, Urban Outfitters’ exchange policy is the same as its return policy. As long as the item is unwashed and unworn and within the 30-day window, it can be exchanged. If you are outside the 30-day timeframe, contact UO customer service to see if you can still request an exchange.

Are Urban Outfitters returns free?

Yes, unless you are returning furniture. Prior to returning regular-sized items like clothing, shoes and small home decor items, you can request to receive a free pre-paid return shipping label from the company.

When returning oversized items like furniture, however, you will be responsible for return shipping and packaging costs.

How do I return an item to Urban Outfitters?

  1. Sign into your UO account and click Order history. Select the order that you’d like to return.
  2. Click Create a return and follow the instructions for printing your return shipping label. If you don’t have a printer, check for a copy of your pre-paid label at the bottom of the packing slip that should have come with your order.
  3. Place the return shipping label on the outside of the box and drop your package at a Canada Post location.
  4. You will receive a confirmation email with the tracking number for your return package.
  5. Once your return is processed, you should receive another confirmation email.Your refund will be credited back to your payment method (minud a $5 shipping fee).

When’s the next sale?

Urban Outfitters can be a bit on the pricey side without a promo code or seasonal sale. But you can still snag some of the hottest styles when you shop the brand’s sale page, where you can find hard-to-pass offers like 2 for $20 shoes and women’s tops starting at just $9.99.

You can also sign up for Urban Outfitters’ email list to get notifications about the latest flash sales and other promotions. Or, sign up for finder’s deals newsletter to stay on top of the latest deals for all your favorite stores!

What sets this brand apart?

Urban Outfitters is known around the world for its hip and edgy styles and company culture, with stores in Canada, the United States, Belgium, Denmark, France, Germany, Ireland, Israel, Italy, the Netherlands, Pakistan, Sweden, United Kingdom and Spain. In fact, its founder and CEO Richard Hayne was a trend-setting entrepreneur himself, having started the company after spending two years living in Alaska and working with indigenous Alaskans.

A lesser-known tidbit about this popular retailer is that its employees are not only allowed to bring their dogs to work with them, but they can also take them out to the complimentary dog park for a midday doggy break.

As cool as making every day bring-your-dog-to-work day is, the company is not without its share of controversy, too — from the most recent t-shirt color mixup that (apparently accidentally) offered “White” and “Obama/Black” options, to the blood-stained “vintage” Kent State hoodie debacle of 2014.

What do people really say about this brand?

While the reviews for working at Urban Outfitters are almost spotless, those for shopping here indicate a few possible snags. Quite a few customers have reported issues with unexpected order cancellations, receiving the wrong order, hassles with the returns process and poor customer service.

What is Urban Outfitters’ history?

The first Urban Outfitters retail store actually opened under the name “Free People” as a project for an entrepreneurship class at the University of Pennsylvania. Classmates Richard Hayne, Judy Wicks, and Scott Belair saw their vision come to light in 1970 with the store’s opening, and saw such success that they decided to rebrand and incorporate the company just six years later.

Today, Free People is still around, but marketed as its own brand, along with four other Urban Outfitters brands: Anthropologie, Terrain, BHLDN and The Ventri Group.

Since its inception in the 70s, UO has achieved massive success and has been the recipient of numerous awards, including the 2007 National Preservation Honor Award from the National Trust for Historic Preservation for its Corporate Office Campus located on the Philadelphia Naval Shipyard; the 2007 Global Award for Excellence from the Urban Land Institute; and from the 2008 Philadelphia Flower Show, UO won the Alfred M. Campbell Award, the Conservation Award, People’s Choice Award and Best in Show.

How can I contact customer support?

You can contact Urban Outfitters customer support a few different ways:

  • Call (800)-282-2200, with lines open 24/7 to customers in Canada and the U.S.
  • Send a secured email through its online contact form
  • Send a private message to the company’s Facebook page

What about social media?

True to its core value as being one of the top retailers to cater to younger generations, Urban Outfitters has accounts and is active on most social media platforms out there. You can follow the brand on Facebook, Twitter, Snapchat, Instagram, Pinterest, Tumblr, YouTube, Google+ and even Spotify.

If you dig the music you hear when you shop in Urban Outfitters stores, search for UO playlists on Spotify to listen to those same rad jams on your phone.

Keep tabs on its other social media accounts for sale announcements, style inspiration and the occasional adorable dog pic. And if you mention @UOHelpMe or use the hashtag #UOHelpMe, you can ask general questions or get specific info about your UO order.

Why should I shop at Urban Outfitters?

Pros

  • Free returns. Except on oversized items.
  • Tons of unique styles. You truly cannot find most of UO’s graphic tees and prints anywhere else.
  • Free rewards program. Earn UO rewards when you browse its website, make a purchase or post on its social media pages.

Cons

  • Limited size selection. If you need a larger size, you might have a hard time finding it here.
  • Online complaints. Customers online say it can be difficult to resolve issues through UO’s customer service department.

Bottom line

Urban Outfitters remains one of the most popular clothing brands, especially among teens and 20-somethings. Although its regular pricing can be a bit high, the company offers sale and clearance items daily on its website.

Frequently asked questions


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