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RentalCover.com rental car insurance Review

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Find out how you can get rental car insurance for less with this third-party insurance agency. 

This innovative rental car insurance company lets you hit the road with the right level of coverage for less than what you’ll typically pay at the counter with a rental agency.

Roadside assistance

All of Canada

Available Provinces

Renting a car can be expensive, especially when you have to add a ton of insurance to your bill. Lucky for you, that’s where RentalCover.com rental car insurance comes in handy.

As an added benefit, you can rest assured that RentalCover.com will pay out the majority of its claims in three days or less. This gives it a big advantage over other forms of insurance such as the collision coverage you’ll get with your credit card. Find out more about how you can purchase a RentalCover.com policy to start saving money on your next trip.

How does RentalCover.com work?

Once you have your rental vehicle secured, you can obtain a quote from RentalCover.com for the days you’ll be travelling. The amount you’ll have to pay will be generated based on what type of car you plan to drive as well as on the length of your trip. You can find more concrete details on your policy by opening the “Policy Wording” document at the bottom of your coverage summary.

If you’re satisfied with your policy, you can input your personal and financial information on the same page. This includes your legal name, email address, age and credit card information. From there, you’ll click submit and voila – you’ve paid for your insurance and you’ll be covered for the duration of your trip. It’s as simple as that.

What insurance does RentalCover.com offer?

There are two main types of rental car insurance that RentalCover.com offers in Canada.

1. Loss Damage Waiver or Collision Damage Waiver insurance

Collision Damage Waiver (CDW) insurance protects your rental car for damage up to $50,000 This coverage ensures that the actual costs of your rental car will be paid for if you get into an accident or your vehicle is stolen. With RentalCover.com, this type of insurance costs as little as $12.75 per day (in comparison to around $30 with a rental agency).

The beauty of this coverage is that it’s all-inclusive, which means that you’ll be covered for tire and windshield damage along with roadside assistance. Unlike many rental agencies, you’ll also be insured for common fees you might have to pay if you get into a collision (such as loss of use fees and administrative fees).

You also won’t have to pay a deductible if you want to file a claim, which is virtually unheard of for rental agency insurance. Just be aware that CDW coverage with RentalCover.com tops out at $50,000 and luxury or exotic cars won’t be covered.

Key features

  • Best for vehicle repair or replacement
  • Costs $12.75 per day (and maybe less if you apply a coupon code)
  • Includes roadside assistance and other extended coverage
  • Does not require you to pay a deductible
  • Covers additional drivers for free
  • Does not cover medical expenses for you or other drivers
  • Does not cover vehicle damage for other drivers
  • Coverage can be cancelled at any time (before the rental agreement starts)

2. Extra coverage (if you already have CDW)

RentalCover.com also provides an extra layer of coverage if you already have CDW insurance with the rental agency or your credit card. This coverage won’t insure the damage to your vehicle but it covers all of the extras that you might have to pay for in the event of a collision. This policy provides coverage for the following:

  • Roadside assistance. You can get reimbursed for services such as towing, lockouts, key replacements and tire repairs among other things.
  • Service fees. You’ll be covered for a number of fees, such as credit card processing fees, vehicle relocation fees and impound storage fees.
  • Extra drivers. You can add extra drivers onto your coverage as long as you include them on the rental agreement.
  • Cosmetic damage. You’ll be covered for damage to your windshield, headlights, tires, mirrors and windows (which typically won’t be covered by your regular CDW coverage).
  • Car replacement. You can get coverage to rent another car if your current one gets damaged.
  • Theft and vandalism. You’ll be able to get some money back if your vehicle is subject to theft or vandalism.

Key features

  • Best for extra coverage (on top of CDW that you’ve already purchased).
  • Costs $5.91 per day (and maybe less if you apply a coupon code)
  • Does not require you to pay a deductible
  • Covers additional drivers for free
  • Does not cover medical expenses for you or other drivers
  • Does not cover extensive vehicle damage for you or the other driver

Benefits and drawbacks of RentalCover.com

Benefits

  • Cheaper than rental agency insurance. RentalCover.com insurance can cost up to 50% less than the Collision Damage Waiver (CDW) insurance you get from the rental agency.
  • Quick payout on claims. Many claims are paid out within three days of filing them, which is miles faster than other providers will pay out (such as credit card companies).
  • Extended coverage. RentalCover.com offers coverage for small claims that are typically not covered by regular CDW insurance.
  • No deductible. You won’t have to pay a deductible to file a claim, which means that there are no direct out-of-pocket expenses.
  • Multi-driver coverage. You’ll be covered for as many drivers as you add to your insurance policy.
  • Includes roadside assistance. You’ll get free towing, tire repair, lockout services and other roadside assistance for no extra cost.

Drawbacks

  • Only covers your vehicle. Only your vehicle is covered, so you won’t be able to file a claim for medical expenses or other costs related to a collision.
  • Slow customer service. Customers complain that it can be difficult to communicate with the company and wait times for a response can be long.
  • You’ll still have to cover costs upfront. You’ll still have to pay the rental agency for damage to your vehicle before your claim is reimbursed.
  • Claims are time-sensitive. You’ll need to make sure you put in your claim as soon as possible to qualify for reimbursement.
  • Not available in Quebec. You won’t be able to qualify for RentalCover.com car insurance if you live in the province of Quebec.

What do customers say about RentalCover.com?

RentalCover.com has a high customer rating on Trustpilot – with a score of 4.7 out of 5 (based on over 3,000 reviews). Many customers seem pleased with the level of customer service provided by the company and praise how quickly their claims were paid out once submitted.

Many reviewers also indicated a high level of satisfaction with the price of the insurance, which is much lower than what you would pay with a rental agency. That said, several customers have also complained about long wait times on the phone and slow replies to emails.

When should I consider buying RentalCover.com rental car insurance?

There are a couple of situations where it might make sense to buy rental car insurance. These include the following:

  • You aren’t covered by your credit card. You may want to get RentalCover.com insurance on your rental car if you don’t have a premium credit card offering CDW coverage.
  • You don’t have an OPCF 27 endorsement. It could make sense to get this insurance if you don’t have an OPCF 27 endorsement on your personal insurance.
  • You’re travelling for business. You might want to add insurance to your trip if you’re travelling for business (which means you won’t be covered by personal insurance).
  • Your personal policies only cover the bare minimum. You may want to add extra insurance if you don’t think your personal policies offer enough coverage.
  • Your CDW insurance is limited. You might want to check out the extended coverage to pay for incidentals like fees and small damage (that aren’t typically covered by CDW).
  • You’re travelling outside of Canada. You might want additional coverage if you’re travelling outside of Canada and aren’t covered to travel internationally by your current CDW policy or personal insurance.

When should I get extended coverage with RentalCover.com?

You may want to purchase extended CDW insurance with RentalCover.com if you already have a CDW policy but it doesn’t cover certain incidentals. For example, some policies may not cover damage to your tires or windshield due to the frequent nature of these types of events.

Other policies won’t cover the fees that come along with a collision, such as loss of use and administrative fees. Most policies also don’t offer roadside assistance as a part of their general coverage options.

If you want any of these features added on to your coverage, it could make sense to add the extended coverage option to your current CDW insurance. This option costs as little as $6.00 per day and gives you thousands of dollars’ worth of coverage.

What do I need to qualify?

  • Be a legal resident of Canada or be in the country when purchasing the policy
  • Purchase your policy before you rent your vehicle
  • Meet the terms of your car rental agreement
  • Not reside in Quebec

Bottom line

Rental car insurance is a necessary expense for some, but you can use third-party insurance companies like RentalCover.com to save money. Find out what damages RentalCover.com will pay for on your vehicle and learn how you can sign up for insurance today.

Frequently asked questions

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