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What is a billing address or a remittance address?

Sending payments to a business can be intimidating—learn about when to use a billing address and how to verify if it's legit.

A billing address (sometimes known as a remittance address) is a specific postal address for a business that’s different to the business’s main mailing address. A billing or remittance address is used to receive payments and invoices by mail.

When you need to make payments to a company, you may be given a billing address. Billing addresses may be called many things, including a remittance address, a remit to address or even simply a remit address.

Why do businesses use billing addresses?

Large businesses often have specific departments for handling payments and invoices. In order to stay organized, businesses use billing addresses to avoid getting payments and invoices mixed up with other mail. Benefits of using a separate address for payments include:

  • Processing incoming and outgoing payments quickly and efficiently
  • Preventing payments and invoices from getting lost when handled with other documents and mail

I own a business. Should I have a remittance address?

If you operate a business that receives a lot of invoices and payments, you may want to consider creating a separate billing address to keep everything organized. You can often add a remittance address to your business by opening a PO Box through Canada Post. Be aware that if you decide to receive payments and invoices through a billing address, you’ll need to do the following:

  • Update billing forms, websites, business cards and other documents
  • Check your billing address mail regularly
  • Be patient with customers and clients while they transition from using your old address to using your new billing address

Business money transfers

What’s an example?

Major corporations provide easy examples of remittance addresses in action.

Disney

Corporate address:
500 S. Buena Vista St.
Burbank, CA
91521

Remittance address:
Walt Disney World Travel Company
P.O. Box 733115
Dallas, Texas
75373

Chevron

Corporate address:
6001 Bollinger Canyon Road
San Ramon, CA 94583, USA

Remittance address:
Synchrony Bank
P.O. Box 960061
Orlando, FL, 32896

Home Depot (US)

Corporate address:
2455 Paces Ferry Road Southeast
Atlanta, GA 30339-4024

Remittance address:
Home Depot Credit Services
P.O. Box 9001010
Louisville, KY 40290

You may have noticed that all of the remittance addresses we listed are PO Boxes. This is a common theme for businesses. It’s often easier to set up a second address using a PO Box than it is to establish a second address at a physical building.

Other synonyms you might see

Billing addresses often go by many names such as:

  • Remit to: This is used on invoices to direct the customer to the appropriate address to send payments to.
  • Remittance address: This is used on invoices, but is a more common synonym that is easier to understand.
  • Remit address: You’ll see this one used in emails or letters when a business is asking where they can send payment.
  • Remit payment: This is often worded “Please remit payment to” and is almost always placed before an address.

What does “remit payment to” mean?

To “remit payment” is to settle an invoice by sending cash, a cheque or another form of payment to a designated billing address. If a company doesn’t have a billing or remittance address, then contact its billing department to find out where to send your payment. However, an address will probably be provided on your invoice, likely under the Remit To section.

How can I verify that a billing address is legitimate?

The easiest way to verify the legitimacy of a billing address is to contact the company directly. Specifically, you should get in tough with the billing department. If you can’t find out how to contact a company’s billing department, contact the main number or email listed and ask to be forwarded to the billing department.

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Bottom line

It can be challenging to keep track of all the details you need to send a payment to a business. Avoid the stress and hassle of misdirected funds by taking time to ensure your payment is routed to the correct address. Learn more about sending money in our detailed guide to money transfers.

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