Rapid Test & Trace

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Rapid Test & Trace review

Order rapid COVID tests online for delivery straight to your doorstep.

1.8 ★★★★★ (5 reviews) Write a review

Rapid Test & Trace sells Health Canada-authorized COVID-19 tests nationwide through its online store. Not sure if this growing online COVID test provider is right for you? Let’s take a closer look at its products and services to find out.

What is Rapid Test & Trace?

Rapid Test & Trace is a Calgary-based business that sells rapid COVID-19 test kits online and operates 3 drive-through COVID-19 test sites in Calgary, Vancouver and Banff. All tests sold by Rapid Test & Trace are approved by Health Canada.

Founded in 2020 as a voluntary coalition of concerned medical professionals, business people and other citizens, the company has strongly advocated for the use of rapid testing across Canada to combat COVID-19. It has also advocated for the approval of low-cost rapid at-home COVID-19 tests in Canada.

Hundreds of businesses across the country have used Rapid Test & Trace products. In addition to operating an online store, the company manages a blog and online resource centre to distribute information related to COVID-19 testing in Canada.

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What types of COVID-19 tests can I get from Rapid Test & Trace?

Rapid Test & Trace sells 4 types of COVID-19 tests. Volume pricing is available for bulk orders.

NameUseCollection methodSpeedAccuracyCost & minimum order

BTNX Rapid Response COVID-19 Antigen Test

BTNX Rapid Response COVID-19 Antigen Test

Individual (at home)Shallow nasal sample15 mins.Positive results are 78.6%-96.2% correct. Negative results are 96.5%-100% correct.1 box of 5 tests ($84 per box)

BTNX Rapid Response COVID-19 IgG/IgM Antibody Test

BTNX Rapid Response COVID-19 IgG/IgM Antibody Test

ProfessionalBlood sample from a finger prick15 mins.Positive results are 93.3%-99.5% correct. Negative results are 96.5%-100% correct.1 box of 25 tests ($90 per box)

Roche SARS-CoV-2 Rapid Antigen Test

Roche SARS-CoV-2 Rapid Antigen Test

ProfessionalShallow nasal sample15 mins.Positive results are 79.7%-95.7% correct. Negative results are 96.9%-99.9% correct.25 tests ($15 per test)

Abbott Panbio COVID-19 Antigen Rapid Test

Abbott Panbio COVID-19 Antigen Rapid Test

ProfessionalShallow nasal sample15 mins.Positive results are 84.2%-95.6% correct. Negative results are 98.6%-100.0% correct.25 tests ($16 per test)

Besides selling COVID-19 test kits online, Rapid Test & Trace also operates 3 drive-through COVID-19 test centres in Calgary, Vancouver and Banff.

Each drive-through test costs between $85 and $350. No appointment is required, although customers can book an appointment online. Test results are available within 15 minutes, after which customers are given a certificate that can be used to travel from Canada to anywhere in the world.

Note that destination countries may have rules on which types of tests are acceptable for international visitors.

How do Rapid Test & Trace home tests work?

Rapid antigen tests offered by Rapid Test & Trace are pretty straightforward. Simply collect a nasal swab, mix it with a water-like “buffer” solution in the bottle provided and squeeze 3 drops of liquid from the bottle onto the reader. Wait 15 minutes, then check your results.

Rapid Test & Trace 4-step process: nasal swab, buffer solution, mixture, test reader.

Results will appear as 1 line – a “control line” against which your results are measured – and a space for a second line. If the second line does not appear, there is no COVID-19 in the sample (the result is negative).

If the second line appears, even faintly, then the sample contains COVID-19 (the result is positive). If the result is invalid, you must redo the procedure using a new test.

Rapid Test & Trace results interpretation: Positive, negative and invalid test results
COVID tests for travel

What is the Rapid Test & Trace refund policy?

If you cancel your order before it has shipped, then you can get a refund. If you paid by credit card, your refund can only be processed on the same card.

Once your order has shipped, it is no longer eligible for a refund or exchange.

Rapid Test & Trace customer reviews

Rapid Test & Trace has great customer reviews on the Better Business Bureau website, where it has earned 4.6 out of 5 stars. However, as of the time of writing, this is only based on 9 reviews. Multiple reviews mention quick shipping times and helpful customer service.

The BBB has given a rating of A- to Rapid Test & Trace. This rating isn’t based on customer reviews but is instead determined by factors such as the type of business, the company’s history of complaints and compliance with governmental laws and licensing requirements.

Is the Rapid Test & Trace individual-use home test accurate?

The BTNX Rapid Response COVID-19 Antigen Test – the only individual-use COVID-19 test sold by Rapid Test & Trace – has a true positive rate of 78.6%-96.2%.

This means that 78.6%-96.2% of the people who get a positive result from this test do, in fact, have COVID-19. Among symptomatic people who take this test, the true positive rate is 90.2%, according to Health Canada.

The BTNX Rapid Response COVID-19 Antigen Test has a true negative rate of 96.5%-100%, which means that 96.5%-100% of the people who get a negative result from this test don’t have COVID-19.

For comparison, other Health Canada approved rapid antigen tests like the Bd Veritor Kit For Rapid Detection Of SARS-CoV-2 and the Princeton Biomeditech Corp Status COVID-19/flu device have true positive rates of 84% and 93.9% respectively.

How long does it take to get results from Rapid Test & Trace?

Rapid Test & Trace COVID-19 tests results take just 15 minutes to appear. This is typical for rapid antigen tests.

Remember, not many airlines and destinations accept rapid antigen tests as proof of a negative COVID-19 test, so check before you book your trip.

Pros and cons of Rapid Test & Trace

Pros
  • Approved by Health Canada
  • Easy to order online
  • Ships from Canada across the country
  • Quick digital results
  • Volume discounts available for bulk orders
Cons
  • Cost can add up due to minimum order requirements
  • Rapid antigen test results may not be accepted by every transit service or destination country

Our verdict: Is Rapid Test & Trace any good?

Rapid Test & Trace has firmly planted its flag in the COVID-19 testing market, becoming one of the leading providers of rapid antigen tests in Canada. The company’s website is easy to navigate, which makes it easy to order COVID-19 tests online.

The testing process is quick and simple. Plus, we like that Rapid Test & Trace offers multiple types of COVID-19 tests for businesses and organizations to choose from. At the moment, there is only 1 type of COVID-19 test available for individual at-home use. That being said, the company plans to begin offering virtual at-home COVID-19 testing soon.

One downside is that you can’t order single test kits, which would be much more affordable. The minimum order requirements make it a bit pricey to get a hold of a COVID-19 test, especially if you only need 1 or 2.

As one of the early providers of individual-use COVID-19 tests in Canada, Rapid Test & Trace will likely stay ahead of the curve as more innovative and convenient types of COVID-19 testing kits get approved by the government.

Read more about COVID-19 tests for travel

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