| Product Name | MoneyGram |
|---|---|
| Pay By | Cash, Credit card, Debit card, Bank transfer |
| Receiving Options | Cash pickup location, Bank account, Mobile wallet, Home delivery |
| Customer Service | Phone, Email |
| Available Currencies | AED, AFN, ALL, AMD, ANG, AOA, ARS, AUD, AWG, BAM, BBD, BDT, BGN, BHD, BIF, BMD, BND, BOB, BRL, BSD, BTN, BWP, BYN, BZD, CAD, CDF, CHF, CLP, CNY, COP, CRC, CVE, CZK, DJF, DKK, DOP, EGP, ERN, ETB, EUR, FJD, GBP, GEL, GHS, GIP, GMD, GNF, GTQ, GYD, HKD, HNL, HTG, HUF, IDR, ILS, INR, IQD, ISK, JEP, JMD, JOD, JPY, KES, KGS, KHR, KMF, KRW, KWD, KYD, KZT, LAK, LBP, LKR, LRD, LSL, LYD, MAD, MDL, MGA, MKD, MMK, MNT, MRU, MUR, MVR, MWK, MXN, MYR, MZN, NAD, NGN, NIO, NOK, NPR, NZD, OMR, PEN, PHP, PKR, PLN, PYG, RON, RSD, RWF, SAR, SBD, SCR, SDG, SEK, SGD, SRD, STN, SZL, THB, TMT, TND, TOP, TRY, TTD, TZS, UAH, UGX, USD, UYU, UZS, VES, VND, VUV, WST, XAF, XCD, XOF, YER, ZAR, ZMW, SSP, SLE |
Visit our step-by-step section of this guide to learn what information you need to send money online through MoneyGram.
Check if there are any MoneyGram promo codes available
MoneyGram’s fees may vary between online and agent locations, but for online transfers the cost depends on:
Transfer speed will depend on the amount of fees you are comfortable paying and how quickly you need it to arrive. Online transfers typically cost less than in-person transfers. Sending to your recipient’s bank account could take several hours to process, while transfers for cash pick-up are often available within minutes after being sent.
Submit an online transfer for cash pick-up at an agent location, and your recipient will be able to pickup funds within minutes. Sending to your recipient’s bank account instead could take several hours. For your first online transfer through MoneyGram, you may have to verify your account, which can take 4 or more business days. Also note that, if you pay by credit, your credit card provider may charge a cash advance fee, which will increase your total cost.
It’s cheaper to send online transfers through the MoneyGram website instead of in person at an agent location. You can only pay by credit, debit or Interac when sending online transfers; if you want to pay in cash, you’ll have to do so at a MoneyGram branch. To send your first online transfer through MoneyGram, you may have to verify your account, which can take 4 or more business days.
After multiple legal cases, one in 2012 and another in 2016, MoneyGram has increased its fraud prevention protocols to keep customers safer. It does this by monitoring transactions, educating customers on the dangers of money transfer fraud and providing numerous resources to customers to report potential fraud.
Common consumer scams, according to MoneyGram, include:
Fraud can be reported through MoneyGram’s website or by telephone at 1-800-926-9400. Additionally, fraud can be reported to the Canadian Anti-Fraud Centre as well as your provincial or territorial consumer protection agency.
More on money transfer scams and how to avoid them
Reviews accurate as of April 11, 2020.
| CompareRemit | 1.4 out of 5, based on 82 customer reviews |
| BBB rating | A- |
| Monito | 4 out of 10, staff reviewed |
| NerdWallet | 3.5 out of 5, staff reviewed |
MoneyGram is a massive global company that has been in business since 1940. A lot of complaints online are about fees and exchange rates, often remarking on how the exchange rate was different from what was originally presented. Because of this it is crucial that you always review the transfer before clicking Send.
MoneyGram offers one of the widest ranges of ways to send money and ways for your receiver to get it. We’ll go through each of them and what the steps look like.
Online via MoneyGram’s website
MoneyGram allows you to send money online to destinations around the world. To do so, you’ll need to:
You can also set up the money transfer online, but pay with cash in-store. Make sure to bring valid, government-issued ID and enough money to cover the transfer if you choose this option.
In-person at a MoneyGram location
Agent locations are in almost every country in the world, so to take advantage of this network you’ll need to:
You’ll often be able to send a MoneyGram from your local Canada Post outlet, but it’s always best to verify with MoneyGram’s Find a Location tool before you head there.
Sending money with MoneyGram will require a few documents and pieces of information, including:
Find your authorization or reference number on your receipt or in your email, if you placed an order online. To track, you can:
Yes, MoneyGram has an app on both Google Play and the App Store. The app makes it possible to:
| Reviews accurate as of April 11, 2020 | |
|---|---|
| Google Play Store (MoneyGram International app) | 4.4 out of 5, 10,745 customer reviews |
| Apple App Store | 4.8 out of 5, 72,700 customer reviews |
More on the best money transfer apps
When you need a money transfer sent fast, or to a remote destination, MoneyGram may be the choice for you. However, it is always a great idea to compare your options before making any transfer, as you never know how much fees and exchange rates may have recently changed. Even if MoneyGram was the best deal in the past, you may find that a competitor is now offering better rates to save you money.
When you log in to your account, any recent transactions you have completed will be displayed on your homepage and you’ll also see a link that lets you view all. If you haven’t made any transfers recently you will have to click on My Account and then Transaction History to view the relevant details.
MoneyGram reviews all money transfers for compliance with know-your-customer (KYC) and anti–money laundering (AML) industry protocols, which involve knowing the identity of its customers, their financial activities and any risks they pose to MoneyGram’s business. MoneyGram typically reviews transfers within a day or less, and will contact you directly if there are any problems with your transfer.
Yes, if it hasn’t yet been picked up by your recipient. To cancel a transfer, log in to your account and view your transaction history. There is an option to cancel specific transfers on the Transaction Details page.
Review by
Zak Killermann is a technical publisher at Finder who’s specialized in cryptocurrencies and blockchain technology for seven years — covering everything from ICO booms, crypto winters, memecoins and more. He’s mined and minted cryptocurrencies, and geeks out over Ethereum upgrades. Zak’s focus is in breaking down technical concepts into approachable nuggets of information. While diving into all things crypto, Zak also contributes to Finder’s money transfers and stock trading verticals.
You’ll find MoneyGram locations at grocery stores, small corner shops and probably in many other places around your city. But the cost of convenience comes with a high price — more fees and weaker exchange rates than some smaller competitors. Often you may find that MoneyGram is one of your few choices, especially when sending to more remote locations worldwide.
A few places where I think MoneyGram excels are: being able to send straight to a Visa debit card in the US, the exceptionally quick speeds that some cash transfers can be received and the sheer convenience of having more than 350,000 agent locations worldwide. I’d recommend always comparing your MoneyGram transfer costs to that of other companies, though, as you may be surprised at how much money you may save by taking your business elsewhere.
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