Most money transfer services and banks offer end-to-end tracking to help you check the status of your transfers. But exact procedures for wire transfer tracking vary between service providers. If you’re wondering how to track a wire transfer, here’s how it works.
Track Western Union money transfers by visiting westernunion.com/ca and selecting Track a transfer in the menu at the top of the page. You’ll need a 10-digit MTCN (Money Tracking Control Number) issued after you pay for your transfer. You can track a Western Union transfer without a MTCN, but you’ll need:
MoneyGram tracking is fairly straightforward. Visit moneygram’s website and select Track & Receive on the home page. You need your last name and the authorization or reference number.
Ria tracking can be done through the mobile app, online or by contacting customer service on the phone. You’ll need to provide one of the following to track your money transfer:
Sample tracking page for Ria.
After sending a TD Global Transfer, you can track the status of your money by logging into TD EasyWeb or the TD mobile app and following these steps.
Check the status of a CIBC Global Money Transfer by logging into online banking or the CIBC Mobile Banking App and going to the Transfer Status page. “Pending” means the transfer is still in progress, and “Completed” means the funds have been received.
Walmart offers money transfer services through Western Union. In order to track transfers sent from Walmart, you’ll just need your Western Union tracking number (MTCN).
Depending on the service you choose to transfer your money overseas—whether a bank or independent money transfer specialist—your transaction should come with a confirmation number or a record of your transaction.
Money tracking numbers come in many different names:
Transfers come in all shapes and sizes, and depending on what type of provider you use to send your money, you may or may not have a tracking number. Don’t worry—chances are you can still track your transfer even if you don’t have a tracking number. Here’s how:
Sending money internationally through your bank typically won’t generate a tracking number, as wire transfers are a bit different from money transfer services.
Check your receipt for a highlighted number that may be called a:
Input this website on the transfer company’s website, give it to a customer service representative on the phone or provide it at an agent location to track your transfer.
Some services, typically those that operate entirely online, require you to track through your order history instead of through a tracking number. To do so:
Only transfer money through regulated money transfer services. Ensure you have the correct details on hand before sending a transfer, and never send money to people you don’t trust. This way, you’re less likely to fall prey to international money transfer scams.
Always remember to keep your transfer reference number on hand so that you can track the progress of your transfers. If you notice anything suspicious, contact your transfer service provider immediately.
Changing your recipient’s name or address is tricky after you’ve initiated a transfer. If you’ve found an error with your recipient’s information, call or visit your provider immediately. You can also use a live chat option if it’s available. Note that you may have to cancel the transfer and resend it.
Be ready to provide your confirmation number, receipt or email confirmation. If the transfer hasn’t been processed yet, your provider may be able to correct or modify your recipient’s details, but this might delay the transfer.
If you’ve discovered the error outside business hours, try logging in to your account. You may be able to make the changes yourself if your transfer hasn’t fully processed.
Nearly all banks and money transfer providers offer some way of canceling your transaction after you’ve set it in motion — assuming the money hasn’t been delivered. If you can log in to your online account, you may have the option of canceling there.
Search your provider’s website for information on canceling or stopping a money transfer. Or call a representative to learn how you can start the process of halting your transaction.
If you can cancel your money transfer, you should see a refund for what you paid. In rare cases, a provider may deduct a cancellation fee. Consider this when choosing a transfer service.
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