Is monday.com right for your business?

A workflow and task management tool that promotes transparent collaboration.

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We’ll continue updating this page with resources and information as new details emerge on how Canadian leaders and businesses are responding to COVID-19.

Nonprofits helping to fight coronavirus can use monday.com for free!

To help support the fight against coronavirus, monday.com is offering free and complete use of its platform to nonprofits involved in combating COVID-19. These organizations will be provided with all the support needed to get up and running successfully. Fill out a form on monday.com’s website to see if your organization qualifies.

The information on this page including features and prices is current as of April 17, 2020 according to monday.com.

How does monday.com work?

Think of monday.com as a digital to-do list that’s designed specifically for teams and collaborative tasks. It offers customized online platforms to help manage tasks and organize workflow.

Overall, the 4 components of monday.com’s platform are boards, groups, columns and items. These elements come together to help you manage tasks from start to finish, including assigning it an owner, and other details like location, deadline and price. It then moves through workflow until it’s marked “complete.” It offers pre-made templates or you can build your own.

Monday.com can be used by companies across a wide range of businesses, including:

  • Information technology
  • Human resources
  • Marketing
  • Media and production
  • Remote work for contractors and self-employed workers
  • Product management
  • Sales
  • Software development

How to set up your employees to work remotely

Software features

These features are current as of April 17, 2020. Visit monday.com for the latest details.

Businesses can customize the user interface to meet their unique needs. It offers 5 plan tiers to meet your workflow needs and budget.

FeaturesFreeStandardProEnterprise
Tools
  • 20+ types of columns
  • Up to 1,000 items
  • Unlimited boards
  • Kanban view
  • Embedded forms
  • Activity log report of up to one week
All features from Basic, and:

  • Unlimited items
  • Unlimited activity log report
  • Timeline view
  • Calendar view
  • Map view
  • Advanced search
  • Forms customization
All features from Standard, and:

  • Time tracking
  • Chart view
  • Formula column
  • Custom tags
  • Private boards
All features of Pro, and:

  • Salesforce integration
File storage
  • 500MB
  • 50GB
  • Unlimited
  • Unlimited
Share board with guests
  • None
  • Share a board with up to 4 guests per user
  • Share boards with unlimited guests
  • Share boards with unlimited guests
Automations
  • None
  • 250 actions monthly
  • 25,000 actions monthly
  • 250,000 actions monthly
Integrations
  • None
  • 250 actions monthly
  • 25,000 actions monthly
  • 250,000 actions monthly
Dashboards
  • 1 board per dashboard
  • 3 boards per dashboard
  • 10 boards per dashboard
  • 25 boards per dashboard
Security
  • Two-factor authentication
  • Two-factor authentication
  • Two-factor authentication
  • Google authentication
Same as pro plus:

  • Single sign-on
  • Audit log
  • Session management
  • HIPAA compliance
  • 99.9% uptime SLA
  • Advanced workspace and account permissions
Support
  • 24/7 customer support
  • Self-serve knowledge base
  • 24/7 customer support
  • Self-serve knowledge base
  • 24/7 customer support
  • Self-serve knowledge base
  • 24/7 customer support
  • Self-serve knowledge base
  • Tailored onboarding process for your team

Business software

Pricing and fees

These prices are current as of April 17, 2020. Visit monday.com for the latest details.

What you pay with monday.com depends on the number of users you want, the tier and if you pay monthly or annually. There is a discount for paying your fees annually upfront. Prices listed below are in CAD.

  • The lowest tier is free for up to 200 users.
  • Businesses that need extensive services can contact monday.com to find out about custom pricing under the Enterprise plan.
UsersStandardPro
5$67$108
10$134$215
15$201$322
20$268$429
25$335$536
30$402$644
40$536$858
50$669$1,072
100$1,339$2,144
200+Contact monday.comContact monday.com
UsersStandardPro
5$81$134
10$161$268
15$242$402
20$322$536
25$403$669
30$483$804
40$644$1,072
50$805$1,339
100$1,609$2,679
200+Contact monday.comContact monday.com

Take a look at this video to see some of monday.com’s features and functionality in action:

How do I sign up for monday.com?

Start by setting up a basic account or by starting a free, 14-day trial of the Pro plan. Upgrade if you need to. Here’s how to get started:

  1. Go to monday.com and click Create Free Account
  2. Enter your email and click Continue
  3. Enter your name, password and team name, then click Continue
  4. Fill out a brief questionnaire about how you’re planning to use monday.com and click Continue
  5. Next, monday.com helps you set up an account
  6. After you set up your account, click Upgrade if you’re ready to purchase a plan
  7. Click See Plans
  8. Select a plan and click Continue

Pros and cons

Monday.com is known for being intuitive, with a popular app that customers like. Still, the sheer number of tools available might be overwhelming for less agile teams. Before signing up, weigh the pros and cons, including:

Pros

  • Reputation for helping teams increase productivity. Businesses in need of a solution to help organize their tasks and better manage teams are likely to be satisfied.
  • Cloud-based platform. Don’t worry about taking up valuable hard drive space.
  • Free tier. You can try out the platform with a free plan that comes with limited features. You can upgrade if you want, but this isn’t required.
  • Money-back guarantee. Cancel your plan within 30 days, and monday.com will give you your money back.

Cons

  • Confusing pricing structure. It’s not simple to get a grasp on monday.com’s prices, with a complex tiered fee structure based on the number of users and whether payment is yearly or monthly.
  • Costly. The cheapest option for a team of just 5-10 people is $67 per month billed annually at $804. This is fairly steep compared to other similar platforms on the market.

Customer reviews and complaints

Monday.com garners 4.5 stars out of 5 on Trustpilot, from more than 2,600 reviews. Overall, customers appreciate the intuitive design and how easy it is to pick up from day one. One user wrote that it’s “the best project management software so far,” comparing it to Trello, Basecamp, Asana and MeisterTask.

The monday.com app has 4.5 stars out of 5 on the Apple Store with hundreds of reviews; it has 4.7 stars out of 5 on Google Play with thousands of reviews. Overall, users praise the efficiency and smoothed workflow that monday.com brings to their work life. There are very few poor reviews, but some users do complain about the cost.

How do I contact monday.com support?

Get in touch with monday.com’s customer service team via:

  • Phone. 1-201-778-4567
  • Email. Send a note to support@monday.com.
  • Message. Submit a query through its online form.
  • Facebook or Twitter. Send a direct message through social media.

Bottom line

Monday.com can help companies maximize productivity and stay in the loop on everyday tasks. The cost of using this software can really add up but could be worth it if you need advanced workflow tools (and are willing to pay annual costs upfront to get a discount).

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