We’ll continue updating this page with resources and information as new details emerge on how Canadian leaders and businesses are responding to COVID-19.
Nonprofits helping to fight coronavirus can use monday.com for free!
To help support the fight against coronavirus, monday.com is offering free and complete use of its platform to nonprofits involved in combating COVID-19. These organizations will be provided with all the support needed to get up and running successfully. Fill out a form on monday.com’s website to see if your organization qualifies.
The information on this page including features and prices is current as of April 17, 2020 according to monday.com.
How does monday.com work?
Think of monday.com as a digital to-do list that’s designed specifically for teams and collaborative tasks. It offers customized online platforms to help manage tasks and organize workflow.
Overall, the 4 components of monday.com’s platform are boards, groups, columns and items. These elements come together to help you manage tasks from start to finish, including assigning it an owner, and other details like location, deadline and price. It then moves through workflow until it’s marked “complete.” It offers pre-made templates or you can build your own.
Monday.com can be used by companies across a wide range of businesses, including:
Media and production
Remote work for contractors and self-employed workers
These prices are current as of April 17, 2020. Visit monday.com for the latest details.
What you pay with monday.com depends on the number of users you want, the tier and if you pay monthly or annually. There is a discount for paying your fees annually upfront. Prices listed below are in CAD.
The lowest tier is free for up to 200 users.
Businesses that need extensive services can contact monday.com to find out about custom pricing under the Enterprise plan.
Take a look at this video to see some of monday.com’s features and functionality in action:
How do I sign up for monday.com?
Start by setting up a basic account or by starting a free, 14-day trial of the Pro plan. Upgrade if you need to. Here’s how to get started:
Go to monday.com and click Create Free Account
Enter your email and click Continue
Enter your name, password and team name, then click Continue
Fill out a brief questionnaire about how you’re planning to use monday.com and click Continue
Next, monday.com helps you set up an account
After you set up your account, click Upgrade if you’re ready to purchase a plan
Click See Plans
Select a plan and click Continue
Pros and cons
Monday.com is known for being intuitive, with a popular app that customers like. Still, the sheer number of tools available might be overwhelming for less agile teams. Before signing up, weigh the pros and cons, including:
Reputation for helping teams increase productivity. Businesses in need of a solution to help organize their tasks and better manage teams are likely to be satisfied.
Cloud-based platform. Don’t worry about taking up valuable hard drive space.
Free tier. You can try out the platform with a free plan that comes with limited features. You can upgrade if you want, but this isn’t required.
Money-back guarantee. Cancel your plan within 30 days, and monday.com will give you your money back.
Confusing pricing structure. It’s not simple to get a grasp on monday.com’s prices, with a complex tiered fee structure based on the number of users and whether payment is yearly or monthly.
Costly. The cheapest option for a team of just 5-10 people is $67 per month billed annually at $804. This is fairly steep compared to other similar platforms on the market.
Customer reviews and complaints
Monday.com garners 4.5 stars out of 5 on Trustpilot, from more than 2,600 reviews. Overall, customers appreciate the intuitive design and how easy it is to pick up from day one. One user wrote that it’s “the best project management software so far,” comparing it to Trello, Basecamp, Asana and MeisterTask.
The monday.com app has 4.5 stars out of 5 on the Apple Store with hundreds of reviews; it has 4.7 stars out of 5 on Google Play with thousands of reviews. Overall, users praise the efficiency and smoothed workflow that monday.com brings to their work life. There are very few poor reviews, but some users do complain about the cost.
How do I contact monday.com support?
Get in touch with monday.com’s customer service team via:
Email. Send a note to email@example.com.
Message. Submit a query through its online form.
Facebook or Twitter. Send a direct message through social media.
Monday.com can help companies maximize productivity and stay in the loop on everyday tasks. The cost of using this software can really add up but could be worth it if you need advanced workflow tools (and are willing to pay annual costs upfront to get a discount).
Yes. Monday.com has extensive security measures in place, including:
Data encryption — in transit and in storage
Single sign-on capabilities
Back up of critical data every five minutes, and noncritical data every 24 hours
Firewalls to protect from external attacks
It received a SOC2 Type II security certification in an audit completed by Ernst & Young, certifying that monday.com adheres to the most rigorous “security, availability and confidentiality standards in the industry.”
Yes — the company was originally founded as Dapulse, but in 2017 it changed its name to monday.com.
Yes. If you have a lot of tasks to complete and are looking for a management platform, monday.com can connect you with clients in addition to managing your own workload.
You can pay using all major credit cards including Visa, Mastercard ansd AMEX as well as many credit cards that are popular outside of Canada such as Discover, Diners Club, JCB, Carte Bleue and Union Pay. Monday.com also accepts payment via PayPal. If you’re signing up for a large-scale enterprise plan, you may be able to pay by submitting an invoice.
Amy Stoltenberg writes about lifestyle and money for Finder, researching the best options for shopping, banking, insurance and authentic travel experiences. After studying writing and fashion at Savannah College of Art and Design, she worked designing apparel at a corporate behemoth before opting for a career with unlimited travel time. When her laptop’s closed, she can be found wandering the streets looking for happy hour and hole-in-the-wall eateries.
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