Get a free entry to 80+ London attractions
Available for travel on select dates from May 2020 and onwards. Includes hop-on and hop-off bus tour, cruises and more. T&Cs apply.
Once you buy a London Pass, you don’t have to worry about paying entrance fees to certain popular tourist attractions as the pass covers the admission fee. All you have to do is present your pass at the ticket booth, or entrance to the sights that are included in the city card, and the attendant will scan it and let you in. This saves you time waiting in lines to buy admission tickets.
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Once you purchase your London Pass you have three options for receiving the product. You can choose to pick up your Pass in person when you arrive in London, select standard shipping, or select express shipping. If you decide to pick up your Pass, simply go to the head office in London with a printed voucher that will be emailed to you after your purchase is complete and you’ll be given your pass upon presenting this voucher. The redemption office is open seven days a week from 10:00 to 16:30.
If you’d rather your London Pass be shipped to your home, you can choose between standard shipping and express shipping. Standard shipping in the UK is £2.95 and takes about three working days through the Royal Mail, while express shipping is £6.95 and takes one business day through FedEx. Global delivery is also available.
Standard international shipping is £6.95 and takes 15 business days. Express shipping to the USA, Canada, and Europe is £20.00 and takes three working days while express shipping to the rest of the world is £35.00 and also takes three days through FedEx. Please note that these delivery times are estimates, and don’t take holidays and weekends into account.
You’re not entitled to any refund on your London Pass unless you purchase the offered Money Back Guarantee along with it. There are also no replacements for lost or stolen passes, so it’s important to keep your cards in a safe place.
If you purchase the London Pass and decide that you no longer want it, you have 14 business days from the date of your completed order to cancel your purchase. This is known as the Cancellation Period. To cancel your order, contact the proper channels within the cancellation period and then return the pass/passes to Leisure Pass Returns within 30 days. Returning the pass will be at your own cost. Please note that you can’t cancel your pass once it’s been used.
The London Pass was created in 1999 as a way to help visitors see more of the sights of London while saving time and money. Since its creation, the London Pass has grown in popularity and has to date served over 1.3 million visitors, with a 92% success rate according to customer surveys.
The London Pass is owned and operated by The Leisure Pass Group Ltd., which is a group of tourism and travel experts whose goal is to help tourists have the best experience while on holiday. This group used their expertise to figure out which attractions visitors like best and came up with the London Pass as a result. The Leisure Pass Group also own the Paris Pass, the Berlin Pass, and the New York Pass.
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