Sun Life Financial life insurance

Learn about the range of Sun Life insurance policies and how they compare with those from other Canadian insurers.

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Sun Life Financial is one of Canada’s largest insurance companies. It offers a comprehensive suite of policies, including life, critical illness, disability and business insurance. Sun Life was founded over 150 years ago in Montreal and now operates in North America, Europe and Asia. It is headquartered in Toronto, Ontario.

What insurance coverage options does Sun Life Financial offer?

Sun Life offers a wide range of individual and group insurance products. Group insurance refers to products or policies you may have through your employer. We will focus on the individual insurance products Sun Life offers. Below are the main categories of Sun Life insurance products.

  • Benefits and drawbacks of Sun Life insurance

    Benefits

    • Quotes online. You can get basic quotes for some types of Sun Life insurance products like term life insurance online, although in many cases you may have to contact an adviser to get more detailed information and finalize the purchase.
    • Coverage across Canada. No matter where you live in Canada, Sun Life insurance products are available for purchase. That said, you may not always have access to an adviser nearby.
    • High credit ratings. Sun Life is rated AA (very strong) by Standard & Poor’s and Aa3 by Moody’s, two well-known credit rating agencies that measure companies by how prepared they are to meet financial liabilities.
    • Tools and resources. The Sun Life website has a well-stocked section of articles and tutorials that explain the insurance industry and explore other personal finance topics. There are also numerous online tools such as insurance calculators to help determine how much coverage you may need.

    Drawbacks

    • No homeowner insurance: Sun Life does not offer homeowners insurance products.
    • Can’t file all claims online: If you bought your insurance through an adviser, which in many cases you need to do, you can’t necessarily file your claims online. You need to contact your adviser and initiate the process through him or her.

    Sun Life Awards

    • Top-rated workplace in Canada 2019 – Indeed
    • Global 100 most sustainable corporations 2019 – Corporate Knights, a Toronto-based media and investment research firm
    • Most trusted life insurance brand in Canada 2019 – Reader’s Digest Survey
    • Ranks #1 in digital sales functionality for life insurance brands in Canada 2016 – Forrester

    How to contact Sun Life

    You can purchase individual Sun Life insurance products through a Sun Life adviser or, in some cases, online. Here are some ways to get in touch with Sun Life.

    • Phone. You can call 1-877-SUN-LIFE (1-877-786-5433) Monday to Friday from 8am to 8pm ET. Sun Life says you can call this number to make general inquiries about your finances with a financial adviser if you are not yet a customer. You can also call this number to ask about insurance products you have already purchased.
    • Email. You can email service@sunlife.ca to get in touch with your adviser or to ask about your individual insurance products.
    • Find an adviser. Sun Life’s website helps you locate an adviser in your area that can help you with inquiries about Sun Life’s insurance products.

    Frequently asked questions about Sun Life insurance

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