How to use a credit card to shop online

Tips every online shopper should know to keep their finances safe when paying with plastic.

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Credit cards are a convenient, secure and popular payment option when you’re shopping online. As well as being widely accepted, most websites have a similar process when you want to pay with your credit card. So, let’s take a look at how it works.

SimplyCash Preferred Card from American Express

SimplyCash Preferred Card from American Express

19.99 % APR

Purchase interest rate

Eligibility criteria, terms and conditions, fees and charges apply

SimplyCash Preferred Card from American Express

Apply today and receive 5% cashback (up to $300 cashback) in the first 6 months of card membership

  • Purchase interest rate: 19.99%
  • Cash advance rate: 22.99%
  • Regular balance transfer rate:
  • Annual fee: $99
  • Credit rating: Good, Excellent
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Compare credit cards for online shopping

Name Product Purchase Interest Rate Cash Advance Rate Annual Fee Minimum Income Benefits with this card Description
American Express Cobalt Card
Earn 5 Membership Rewards points per $1 spent at eligible grocery stores, restaurants, bars, cafés and food delivery services, and earn 2 Membership Rewards points per $1 spent at eligible gas stations, and on transit and travel purchases, and earn 1 Membership Rewards point per $1 spent elsewhere. Terms apply
Earn up to 40,000 Membership Rewards points. In the first year, earn 2,500 Membership Rewards points for each billing period when you charge at least $500 in eligible purchases to your card (for a total earn of up to 30,000 Membership Rewards). Plus, earn up to 10,000 Membership Rewards points when you spend a total of $3,000 in purchases in your first three months
HSBC +Rewards™ Mastercard®
Earn 2 Points for every $1 spent on eligible dining or entertainment purchases.
Earn a Sign Up Bonus of 5,000 Points ($25 in travel rewards) when you keep your account open and active for 90 days.
BMO World Elite Mastercard
$0 annual fee for the first year ($150 thereafter)
Get 3 BMO Rewards points per $1 spent on eligible travel, dining and entertainment purchases (up to $50,000 spend annually), and get 2 BMO Rewards points per $1 spent on all other eligible purchases (and once you reach the $50,000 annual spend).
Earn a bonus of up to 35,000 BMO Rewards points with a minimum spend of $3,000 on eligible purchases in the first three months of card membership ($250 travel value to be used towards a flight booked through Plus, get the $150 annual fee waived in the first year.
HSBC World Elite® Mastercard®
Earn 3% in travel rewards on all eligible travel purchases (6 Points per $1 spent) and earn 1.5% in travel rewards on all other eligible purchases (3 Points per $1 spent).
Earn a Welcome Bonus of 20,000 Points ($100 in travel rewards).
Scotiabank Passport  Visa Infinite Card
Earn 2 Scotia Rewards points for every $1 spent on eligible grocery store, dining, entertainment and daily transit purchases, and earn 1 Scotia Rewards point for every $1 spent elsewhere.
Earn up to a total bonus of 40,000 Scotia Rewards points (up to a $400 travel value) in your first year. Earn 30,000 Bonus Scotia Rewards points when you spend at least $1,000 on eligible purchases within the first three months. Apply by July 1, 2020. Plus, earn 10,000 Bonus Scotia Rewards points each year when you spend at least $40,000 annually on eligible purchases (and earn 2,000 Bonus Scotia Rewards points for every additional $10,000 in purchases thereafter).
BMO Preferred Rate Mastercard
Take advantage of an introductory balance transfer offer, annual fee waiver in the first year, and low purchase and cash advance interest rates.
Get a rate of 3.99% on balance transfers for 9 months with a 1% transfer fee. Plus, get the $20 annual fee waived in the first year.
The Platinum Card from American Express
Earn 3 Membership Rewards points for every $1 spent on eligible dining in Canada, 2 Membership Rewards points for every $1 spent on eligible travel purchases as well as hotel and car rental bookings made with American Express Travel, and earn 1 Membership Reward point for every $1 spent on all other eligible purchases
As a new Platinum Cardmember, earn up to 60,000 Membership Rewards points in the fist six months. Earn a Welcome Bonus of 50,000 Membership Rewards points when you spend at least $3,000 on eligible purchases within the first three months. Receive an additional 10,000 Membership Rewards points after six months of cardmembership
Scotia Momentum No-Fee Visa Card
7.99% intro APR for the first 6 months, 19.99% thereafter
Get 1% cash back on all eligible gas station, grocery store and drug store purchases and recurring bill payments, and get 0.5% cash back on all other eligible purchases.
Get a 7.99% introductory interest rate on all eligible purchases for the first 6 months. Apply by July 1, 2020.
SimplyCash Preferred Card from American Express
Earn 2% cash back on all eligible purchases
Earn 5% cash back on all eligible purchases in your first six months (up to a maximum spend of $6,000, or $300 in cash back).
American Express AIR MILES Platinum Credit Card
Earn 1 AIR MILE for every $5 spent on eligible food, drink, gas and transit purchases (up to an annual spend of $30,000), and earn 1 AIR MILE for every $10 spent on all other eligible purchases (and after the $30,000 annual spend)
Earn a Welcome Bonus of 2,000 AIR MILES when you spend at least $1,500 in eligible purchases within the first three months.

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*The products compared on this page are chosen from a range of offers available to us and are not representative of all the products available in the market. There is no perfect order or perfect ranking system for the products we list on our Site, so we provide you with the functionality to self-select, re-order and compare products. The initial display order is influenced by a range of factors including conversion rates, product costs and commercial arrangements, so please don't interpret the listing order as an endorsement or recommendation from us. We're happy to provide you with the tools you need to make better decisions, but we'd like you to make your own decisions and compare and assess products based on your own preferences, circumstances and needs.

How to pay online with a credit card

  1. Check the website is secure. Before you submit your credit card details, make sure you’re shopping on a safe website. Two security signs to look for: Check that the website URL starts with the letters “https:” (the “s” indicates that it’s secure) and has an image of a small padlock, usually in the top left-hand corner.
  2. Select your item/s. You can add items to your basket as you shop.
  3. Go to the “checkout”. When you’re finished shopping and you’re ready to pay, look for the bag or shopping cart icon which is often in the top right-hand corner of the web page. This is the checkout page where you’ll provide all your billing details.
  4. Enter your details. Enter your name, address, phone number and email address. Some businesses ask you to create an account when you complete a purchase. Usually you can do this automatically when you make your first purchase by entering a username and password when prompted. You must enter information in all spaces marked with an Asterisk. Not all online merchants require you to create an account, but it can be useful to do this in order to access your order at any time.
  5. Choose ‘credit card’ as your payment method. You will be prompted to choose how you want to pay. Other options could include debit card, PayPal and bank transfers. You may also be required to select whether you have a Visa, Mastercard or American Express credit card.
  6. Provide your credit card details. Enter the name on the front of the card, the 16-digit card number, the expiry date and the three-digit security code (CVV number) found on the back of the card.
  7. Confirm the payment. Press the “confirm” button to submit your payment. Remember not to hit the button more than once while you’re waiting for the payment confirmation page to load, otherwise you may end up getting charged twice.
  8. Extra security measures. Verified by Visa, Mastercard SecureCode and American Express’s Safekey are additional layers of security you can register for when using your credit card. If one of these services is active, you’ll likely need to enter a one-time code sent to your cell phone.
  9. Keep a copy of the payment confirmation. Most online stores will email you a receipt that you can save and print. You can also print or screenshot the confirmed payment webpage if you prefer, or access your transaction if you made an account. These details will help you track your order and ensure the correct amount is charged to your card. You’ll also need the proof of purchase to dispute the transaction if you don’t get what you paid for.

credit card on top of laptop keyboard

Credit card security features for online shopping

Credit card companies have a range of security measures to protect your account from fraud when you shop online. We’ve outlined these in detail below.

Fraud-monitoring services

Many credit card companies provide 24-hour fraud-monitoring services. These services and teams monitor activity on your account and contact you if they see something suspicious. If a fraud-monitoring service can’t verify a transaction that’s been made on your account, it will be able to temporarily block your account and investigate further to ensure your credit card is protected against unauthorized transactions.

One-time passwords

You may have already been pre-enrolled in Verified by Visa, Mastercard SecureCode and American Express Safekey. These anti-fraud services make it virtually impossible for fraudsters to use your credit card. You need to enter a one-time SMS or email code each time you use your credit card to shop online. However, these services don’t cover all of your online purchases. An online merchant must have registered with the program for the service to work. However when they’re applicable, these services add an extra layer of security to the online payment process.

Zero liability guarantees

American Express, Mastercard and Visa provide zero liability guarantees to cover you for fraudulent credit card use in-store, over the phone and online. Note that these liability guarantees do not cover cash advance fraud. If you’re the victim of credit card fraud, contact your credit card provider immediately to dispute the transaction.

Other factors to consider

When using your credit card to shop online, keep these factors in mind to protect your finances.

  • Saving your card details. You may be asked if you want to save your credit card details for the next time you shop. Internet browsers such as Firefox or Safari may also prompt you to save your details. While this can be a convenient option, it also means your card information will be stored by a third-party service and could be compromised if that account is ever hacked.
  • Declined payments. If your payment is declined due to insufficient credit, a processing error or another reason, a payment declined or payment error message will appear and the transaction will not be processed. Your items may remain in your cart for a certain amount of time so you can complete the purchase in the future.
  • Website security. Look for the padlock and “https” letters in the website URL. These show the merchant is encrypting your personal information when it charges your credit card.
  • Currency conversion fees. Most credit cards apply a fee of 2-4% of the transaction when you make a purchase from an overseas merchant. This fee may apply even if the transaction is processed using Canadian dollars. If you regularly shop with international retailers online, you may want to consider a card with $0 foreign transaction fees to save money on this cost.

A credit card can get you almost anything you want on the Internet. It also offers security against fraud and unauthorized transactions. With the above facts and tips in mind, you can now make credit card purchases online safely and securely any time you want.Back to top

Frequently asked questions

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