How to dispute a fraudulent credit card transaction
Whether the fraudulent charge was made by a billing error because you received damaged goods or poor quality service, contact the merchant to try to resolve the issue. If they don’t want to cooperate, you can request a chargeback from your card issuer.
To get a chargeback, the following requirements must be met:
- The cost of disputed goods or services must be $50 or higher.
- You have disputed the transaction within any time limit set by your provider (often 30-60 days)
- You tried to resolve the dispute with the merchant first.
