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How to cancel your Netflix account with ease

If you're switching providers or simply taking some time off bingeing shows like House of Cards and Stranger Things, here's how to cancel your Netflix membership.

Updated

Streaming services don’t always make their cancellation procedures clear. Thankfully, you can cancel your Netflix subscription easily. The directions below will show you how to cancel your Netflix subscription.

Cancelling your Netflix account

  1. Visit netflix.com/ca from a browser on your desktop or laptop.
  2. If you’re already signed in, skip ahead to step three. If not, sign in using the username and password you chose when you started your subscription.
  3. Hover your mouse over the username or user icon in the top-right corner of the home screen.
  4. In the drop-down box, click “Your Account“.
  5. On the “My Account” screen, click “Cancel Membership” (located near the top of the screen under Membership and Billing).
  6. On the next screen, you will be given an exact date (e.g. 22 Jan 2016). This is the date your account is paid up to and the date your subscription will officially end.
  7. Click “Finish Cancellation” to complete the cancellation process.

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Cancelling Netflix? Why not try these streaming services for free

If you’ve had enough of Netflix, there are plenty of other ways you can get your entertainment fix.

Data indicated here is updated regularly
Name Product Price p/month or equivalent Free trial? Service Simultaneous streams 4K/UHD?
Disney+
Disney+ [CA]
CA$8.99
7 Days
On-demand streaming
4
Yes
Prime Video
Prime Video [CA]
CA$5.99
1 month
On-demand streaming
3
Yes
Residents of Quebec aren't eligible for a free trial of Amazon Prime
hayu
hayu [CA]
CA$5.99
30 days
On-demand streaming
1
No
Fubo TV Canadian Basic
Fubo TV [CA]
CA$15.99
7 days
On-demand streaming
2
Yes
fuboTV offers sports streaming for Canadians as well as Cloud DVR recording for live events and options for additional packages.
Curiositystream
CuriosityStream [CA]
US$2.99
No
On-demand streaming
Yes
Yes
YouTube Premium
YouTube Premium [CA]
CA$11.99
1 month
On-demand streaming
1
Select titles
Crave + Movies + HBO package
Crave + HBO [CA]
CA$19.98
1-month
On-demand streaming
2
No
Includes hit movies and current HBO seasons, as well as six live streaming channels (Crave 1, Crave 2, Crave 3, Crave 4, HBO Canada, HBO Canada 2)
Crave
Crave [CA]
CA$9.99
1-month
On-demand streaming
2
No
Gives you access to Crave originals, past seasons of HBO shows, Showtime series, and a limited number of Family and Kids titles.
Acorn TV
Acorn TV [CA]
US$4.99
7 days
On-demand streaming
1
No
Acorn TV offers British TV shows on-demand.
CBS All Access
CBS All Access [CA]
US$5.99
1-month
On-demand streaming
2
No
Shudder
Shudder [CA]
US$4.99
7 days
On-demand streaming
1
No
Shudder is a screaming service dedicated totally to contemporary and classic horror flicks.
Netflix Basic
Netflix Basic [CA]
CA$9.99
No
On-demand streaming
1
No
Netflix Standard
Netflix Standard [CA]
CA$13.99
No
On-demand streaming
2
No
Netflix Premium
Netflix Premium [CA]
CA$16.99
No
On-demand streaming
4
Yes
SundanceNow
Sundance Now [CA]
US$6.99
7 days
On-demand streaming
1
No
Club Illico
Club Illico [CA]
CA$9.99
No
On-demand streaming
1
No
Club Illico offers French TV shows and movies for a French-Canadian audience.
YouTube Premium Family Plan
YouTube Premium Family Plan [CA]
CA$17.99
1 month
On-demand streaming
6
Select titles
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