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Travelling to Indonesia? Check out our guide to finding the best prepaid SIM card

Reduce your roaming rates by using a local SIM.

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If you’re planning a trip to Indonesia, a top tip for keeping down costs is to switch to a local SIM card. Take advantage of better tariffs, plans and deals to dramatically reduce your roaming rates. You can get 1GB of data from Indonesia’s top telco providers for about IDR40,000 ($3.73). So, whether you’re a short or long-term traveller, you can save money by comparing your SIM card options on finder.com/ca.

Details Features
Flexiroam X International SIM Card
Flexiroam X International SIM Card
If you're planning a trip that includes multiple countries, attaching flexiroam X can be much cheaper than roaming with your existing mobile number or buying a new SIM in each location.
  • Over 100 countries
  • Three different starter pack options
  • Data options from 1 to 5 GB
  • Shipment takes 3 to 5 days
  • Pay as you go plans
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Prices last updated 14 Sep 2017
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Telco providers in Indonesia

There are four main telco providers in Indonesia: Telkomsel, IM3 Ooredoo, 3 (Tri) and XL Axiata. Both locals and travelers use SIM cards from all four networks, and they can be trusted whatever plan you choose. According to OpenSignal’s coverage map, Indonesia has a strong or above-average network coverage along the shoreline and around the main cities. The signal can become weaker the further you head toward the unpopulated areas but this will happen on any SIM provider you use there.

About Indonesia’s operators

All four networks offer prepaid SIM cards and you can buy them from supermarkets, kiosks, drug stores and official stores as well as at the airport. 2G, 3G and 4G/LTE services are available on all networks for GSM phones. Locals call their SIM cards “SIM Kaa” and they must be registered before you can use them. Although passports don’t have to be shown for proof of identity, we advise you to take it along to be sure. Below, we have broken down each telco provider and exactly what they can offer you during your stay in Indonesia.

Telkomsel

Telkomsel is Indonesia’s largest operator and is active in all provinces. It offers customers 2G, 3G and 4G/LTE services and Internet speeds are fast. Prepaid SIM cards can be purchased from official stores and approved resellers, plus SIM card vending machines, corner stores and supermarkets. Credit can also be purchased from the same retailers or you can upload credit online. SIM cards can be picked up for free but credit or plans must be added in order to use them.

They offer the following prepaid SIM card options: “SimPATI”, “Kartu As” or “Loop”. The base SIM cards can be purchased for IDR2,000 and top-ups can be added in the following denominations: IDR10,000, IDR20,000 and IDR50,000.

The following plans can be added to all prepaid SIM cards:

  • Pulsa 777 national credit. Works in all provinces and the same amount of credit can be used anywhere in Indonesia.
  • Pulsa 369 local credit. Credit topped up in certain provinces will only work within those provinces.
  • Pulsa is a mixture of the above and sold in most supermarkets.

The following data add-ons can be added to the Pulsa 777 SIM cards:

IDR5,000 7 days 10MB
IDR10,000 7 days 30MB
IDR20,000 7 days 80MB
IDR25,000 30 days 150MB
IDR50,000 30 days 450MB
IDR100,000 30 days 1.5GB

The following data packs can be added to Pulsa and Pulsa 365 SIM cards:

IDR5,000 7 days 20MB-40MB
IDR10,000 7 days 50MB-110MB
IDR20,000 7 days 200MB-420MB
IDR25,000 30 days 360MB 0-440MB
IDR50,000 30 days 800MB-1,000MB 0-500MB
IDR100,000 30 days 2.5GB 0-2GB

There are also “Flash” SIM cards available for data-only options. Check the deals at time of purchase because SIM plans change from time-to-time.

Telekomsel’s APN: telkomsel, and website: http://www.telkomsel.com/

IM3 Ooredoo

IM3 Ooredoo is Indonesia’s second largest provider and has great offers. It has some very good voice and data packages and is popular with Indonesians. 2G, 3G and 4G/LTE services are available and both network coverage and Internet speeds are good. Prepaid SIM cards can be purchased from official stores and approved resellers, corner stores and supermarkets Credit can also be purchased from the same retailers or online by using a credit card.

Prepaid SIM cards are called “Freedom Max.” and can be purchased for around IDR4,000. They come with 25MB of data but the following data packs can be added:

24 hours 5MB IDR2,000 Harian1k
24 hours 15MB IDR3,500 Internet3k
24 hours 50MB IDR5,500 Internet5k
7 days 100MB IDR10,000 Internet10k
30 days 1GB 2GB bonus IDR40,000 Internet40k
30 days 2GB 3GB bonus IDR60,000 Internet60k
30 days 3GB 5GB bonus IDR80,000 Internet80k
30 days 5GB 8GB bonus IDR130,000 Internet130k
30 days 8GB 10GB bonus IDR160,000 Internet160k

Text the activation code in the right-hand column to 363, or dial *123# to activate. Text “USAGE” to 363 to check data allowance.

The following add-ons are also available:

IDR15,000 200MB
IDR25,000 600MB
IDR40,000 2GB
IDR60,000 4GB
IDR80,000 6GB

Dial *123# and select your preferred plan to activate.

IM3’s APN: indosatgprs, and website: https://indosatooredoo.com

3 (Tri)

3 (Tri) is the third largest operator in Indonesia and offers some great promotions and deals. Signals are now much better and 3(Tri) offers customers 2G, 3G and 4G/LTE services. Prepaid SIM cards can be purchased from official stores or approved resellers and credit can be purchased from the same retailers, most corner stores, supermarkets and gas stations.

Prepaid SIM cards can be purchased for IDR2,000 which comes with the same amount of credit. Top-ups can be purchased in several denominations between IDR1,000 and IDR100,000.

The Bali prepaid SIM card costs IDR40,000, which triples your credit as a bonus and comes with 3GB data. The following data packs can also be added:

IDR2,000 20MB
IDR3,000 35MB
IDR5,000 80MB
IDR7,000 135MB
IDR10,000 300MB
IDR20,000 650MB
IDR33,000 1.25GB
IDR45,000 2GB
IDR85,000 4.25GB
IDR150,000 9GB

The following sumo data packs can also be added if you use the Internet a lot. Dial *123#: to activate these packs

  • IDR150,000: 1GB daily for 14 days
  • IDR250,000: 1GB daily for 30 days

Tri’s APN: 3gprs, and website: http://tri.co.id/en/

XL Axiata

XL Axiata is the smallest provider in Indonesia but offers some of the best deals. It provides 2G, 3G and 4G/LTE services and speeds are relatively fast. Prepaid SIM cards can be picked up for varying amounts from official stores or approved resellers and credit can be purchased from the same retailers, most newsagents, supermarkets and gas stations.

The basic prepaid SIM card can be purchased for IDR5,000 which comes with 2MB of data. Credit can be added in the following denominations: IDR5,000, IDR10,000, IDR20,000 and IDR50,000. Enter *123*<voucher PIN># <call> to add credit amounts. The following data packs can also be added:

Daily pack:
IDR1,500 15MB
IDR3,000 60MB
IDR4,500 100MB
Weekly pack:
IDR6,000 120MB
IDR2,000 350MB
Monthly packs:
IDR30,000 800MB
IDR50,000 1.5GB
IDR60,000 3GB
IDR100,000 6GB
IDR130,000 8GB
IDR180,000 12GB
IDR230,000 16GB

The following voice and data combo packs are also available:

1GB 500MB 30 minutes IDR39,000
2GB 10GB 50 minutes IDR59.000
4GB 15GB 75 minutes IDR89,000
6GB 20GB 100 minutes IDR129,000
10GB 30GB 125 minutes IDR179,000
16GB 40GB 150 minutes IDR239,000

Dial *123# and select your preferred plan to activate.

XL’s APN: internet, and website: http://www.xl.co.id/en/home

Some top tips from finder.com staff:

  • The official language is Indonesian but English is taught in most schools.
  • Locals call a SIM card a “SIM Kaa” or “SIM”.
  • Ask the sellers to set up the SIM cards for you because they will know how to do it. If not, follow the instructions we have highlighted above or go to the official operator website to get advice.
  • We advise you to purchase your SIM card from official stores rather than through a street vendor.
  • Get to the shops early to receive better assistance and to avoid the crowds.

TripAdvisor tips for the best SIM cards and where to buy them

While it’s well known for reviews, booking hotels, flights and holidays, TripAdvisor also has many user comments that can help guide you through what SIM cards have been tried and tested in Indonesia.

Here are some top tips from TripAdvisor users:

You can get a Simpati card then once you have it you can buy data with the credit you have. It is very easy as you do it yourself on the phone and the rates are extremely cheap.”

You can buy SIM cards at the airport. Should cost you around IDR2,000 including the data. Look for the telkomsel booth after customs and ask the seller to set everything up for you.”

It doesn’t matter what your phone is, there are only 3 types of SIMs, regular, nano and micro. Whoever is selling you the SIM will have some kind of clipper to cut it to fit your phone.

Pros and cons of Indonesia’s top telco providers

All networks require you to have a SIM-unlocked, GSM-compatible phone. To double check you have this phone, contact your provider before you set off on your travels.

Pros:

  • Good value for money
  • Prepaid credit when required
  • No in-store contract needed
  • Could be compatible with your current phone

Cons:

  • Some areas can suffer from bad coverage
  • No phone devices offered with the SIM card packages
  • Can only be used on SIM-unlocked GSM phones
  • Double check whether there are roaming charges when traveling to different provinces

Had more questions about Indonesia?

Q: What if I lose my phone?

A: Your phone is your lifeline, especially when traveling around Indonesia. Make sure you keep it safe and always make a note of where it is. The importance of having a direct link to family and friends via social media or through phone services can never be underestimated. If you do lose your phone, then retrace your steps and ask around. If you still have no luck then report it missing. Finally, find a cheap replacement to keep in touch with the outside world, and don’t let this one out of your sight!

Q: What about other providers in Indonesia?

A: There are two other MVNOs called Smarfren and Bolt, which are on 4G/LTE only. Check the latest options before purchasing your SIM card.

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