Get a solid pair of flats or pumps to carry you throughout your long, busy day.
Butterfly Twists’ meticulously designed ballet flats and pumps are changing the game of women’s footwear. Proving shoes don’t have to be dowdy to be comfortable, the brand’s sparked a mini revolution with small details that are as personal as they are practical.
So twist, bend or just do what you do: Your shoes are right on your heels.
Butterfly Twists discount and coupon codes September 2018
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Free delivery on all new styles orders over £50
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Save up to 50% on selected lines in the outlet store
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Get 10% off your first purchase
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What can I buy at Butterfly Twists?
Butterfly Twists is all about the shoes, offering a line of pretty ballet flats, ballet pumps and slip-ons for women. It also sells cushioned heel socks, which bring yet more comfort to your new shoes — also helping them to not smell!
Butterfly Twists offers shoes for every occasion. Its activewear ballet flats are made of a breathable sports knit, and its collection includes shoes suited for the office. Its shoes are decorated in a variety of ways with sequins, gems, bows and more, though you choose a minimalist style from among the frilly.
We love Butterfly Twists’ collection of foldable ballet flats. They can get you through the workday until you’re able to slip into evening heels, or toss them in your bag for on-the-go errands after work. Because they fold so neatly in half, they hardly take up any space at all.
Butterfly Twists is also in the game of releasing super adorable holiday collections. Its summer collection features cute checked gingham, while the winter collection is all about the sparkles. Have a hankering to splish-splash across spring puddles? Check out the rainboot collection.
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How do I use my coupon code?
Butterfly Twists sizing guide: What size do I need?
There’s nothing worse than excitedly opening up your delivery to something that’s the wrong size. Avoid that fiasco with the handy interactive sizing tool on Butterfly Twists’ website.
Shipping, delivery and payments
Can I get free delivery?
No. But the company says it might offer free delivery in the future, so keep your eyes peeled.
Butterfly Twists is a UK-based company, but it strives to provide the lowest shipping rates to customers all over the world. As a result, its rates are subject to change at any time.
Shipping costs
Butterfly Twists’ current shipping rate to the US is £7.95 GBP, but the rate is subject to change at any time.
Standard shipping takes five to 12 business days to arrive and is trackable. The brand does not currently offer expedited shipping.
To receive your international shipment, plan to sign for the package.
How can I track my order?
You’ll receive a confirmation email that includes a tracking number. Click the link in the email or enter the number into the site’s Secured Mail tracking tool to track the progress of your delivery.
If you have trouble locating your order, contact Butterfly Twists directly using its secure online contact form.
Payment options
Pay for your order on Butterfly Twists’ secure website with Visa, Mastercard or American Express. You can also pay through ApplePay or PayPal.
Because Butterfly Twists charges its orders in British pounds (GBP), it may be easier to pay using PayPal. Be aware that you could be charged an international transaction fee by your bank, even if you use PayPal. This fee is typically around 1% of the transaction, but it could be higher depending on your institution.
You may also have to call your bank or credit card company to approve the currency transaction and avoid a hold on your card.
What is Butterfly Twist’s return policy?
If you’re not satisfied with your shoes, return them within 30 days of purchase. Items must be unworn and in new condition for a refund.
You are responsible for all return shipping costs, and Butterfly Twists accepts no responsibility for packages lost in transit.
Are Butterfly Twists returns free?
No. Unfortunately, you’re responsible for all shipping costs back to the UK. You can choose any shipping carrier you’d like, but we recommend a tracked method.
If your package is lost, Butterfly Twists accepts no responsibility — meaning you’re out the money you spent on your shoes.
Can I exchange my shoes for a different color or size?
No, the company does not accept exchanges. Instead, you can return your shoes and reorder them in a different color or size if you wish.
How do I return items to Butterfly Twists?
To return an item, you’ll need to complete the Butterfly Twists Returns Note with your order number, name and contact information and the reason for your return.
Despite the form including a column for exchanges, the company does not accept exchanges at this time.
When’s the next Butterfly Twists sale?
Butterfly Twists offers an online outlet featuring the same great shoes at 20% to 50% off original prices.
Other sales and promotions are typically announced through the brand’s email newsletter. You can expect to see sales around the holidays, for back to school and on Boxing Day — the day after Christmas.
If you’re looking to save on fashion, you’ll love our finder.com email newsletter. We gather the best fashion coupons each week from our cultivated collection.
What sets this brand apart?
For a unique and stylish pair of kicks you can count on, Butterfly Twists is a solid choice. It’s a British brand, which means you won’t sport the same boring loafers as everyone else at the office.
The brand’s ballet flats provide a touch of grown-up femininity that’s perfect for strong and capable women. They’re comfortable yet fashionable, and they don’t look as girly as a pair of Mary Janes might. With so many styles to choose from, there’s bound to be one that matches the look you’re going for.
What do people really say about this brand?
Satisfied customers awe at how comfortable and versatile their Butterfly Twists shoes are. Many comment that the foldable shoes are perfect for on-the-go errands and traveling. One reviewer even felt the shoes looked better in real life than online. Customers also appreciate the brand’s frequent order status updates.
Still, others complain that deliveries take a long time to arrive. A few reviewers said they couldn’t reach customer service through the brand’s Instagram direct messages or by commenting on the Instagram posts.
We recommend reaching out through the secure online contact form if you need help.
What is Butterfly Twists’ history?
Pentland Group, which manages footwear for big-name brands like Speedo, Lacoste and Ted Baker, is a minority shareholder of Butterfly Twists — which may speak to the brand’s market potential.
Butterfly Twists is popular among traveling women, and is reportedly sold at airports around Europe as well as on Amazon. Although it’s not entirely clear when the brand made its debut, its blog posts date back to early summer 2016, so it’s been around for at least a few years.
For Spring 2018, the brand released a collab with London-born, New York–based DJ and designer Harley Viera-Newton’s label, HVN.
What about social media?
Butterfly Twists publishes a blog with lifestyle and fashion tips for its customers. Around since mid 2016, it’s updated regularly.
The brand is also active on Facebook, Twitter and Instagram. It has more than 180K likes on Facebook and around 75K Instagram followers.
Its content features cute ankle-down shots of its shoes, flat lays, promotional announcements and more, adding at least one new post daily.
How can I contact customer support?
A top option is the secure online contact form found on the Butterfly Twists website, which you can access by clicking Contact us at the bottom of the page.
You can also email the UK-based company directly at hello@butterflytwists.com.
Whichever option you choose, make sure you include your order number if possible.
Why should I shop at Butterfly Twists?
Pros
- Stylish and practical. These shoes are perfect for the modern woman on the go.
- Affordable quality. Find shoes that last for under $100.
- Many styles to choose from. Whatever your signature look, you’ll find Butterfly Twists to match.
Cons
- No free shipping. Though it’s quoted in British pounds, you’ll pay around $10 to receive your shoes.
- No free returns. If you don’t like your shoes, you’ll pay the return shipping for a refund.
- Must pay in pounds. There’s no option to pay in US dollars, which can mean fees and complications, depending on your bank.
- You pay customs. If customs fees and taxes are assessed, the responsibility falls on you.
Bottom line
Although Butterfly Twists are a comfortable option for fashionable shoes, you’ll find a few drawbacks to ordering from the UK — things like potential customs taxes and international transaction fees.
But even considering these extra costs, a pair of these high-quality shoes could last a few years, if you believe its customers. It’s worth seeing if there’s a pair of Butterfly Twists you love.
