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Is Verizon Fios worth it? May 2021 Review

Yes, Verizon Fios really is faster than the competition.

Verizon Fios
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Marie Denis
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After staying in business for 16 years in a highly competitive market, Verizon knows the importance of balancing quality with affordability.

Have you ever dealt with slow downloads, painful buffering and timed-out web pages? These issues often arise when too much bandwidth is shared among friends or family on a single router. Now add your rising cable bill onto that frustrating inconvenience, and you’re ready to pull your hair out. This is where Verizon Fios comes in.

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Verizon FiosVerizon Fios

Get our fastest internet for just $79.99/month. $100 Verizon gift card, plus, get an echo speaker and a ring camera on us

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Fios Triple Play - plus Netflix 1 year on us

Fios Gigabit Connection+TV+Phone $79.99/mo for 2 yrs plus 1 yr of Netflix (2 yr agmt rqd). Plus get out of your contract with a credit up to $500.

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Verizon FiosVerizon Fios

Verizon Fios Internet, TV, Phone

Limited time online offer: Price includes $10/mo. savings for 2 years and the standard setup charge is waived ($99.99 value).

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Verizon FiosVerizon Fios

Military members can get Fios home internet & discovery+ starting at $34.99/month

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Just what is Fios?

Fios stands for fiber optics service, a newer form of Internet and cable service that uses thin, flexible fibers of glass to transmit light signals. It was originally used for telecommunication and medical purposes, but has since been adapted for Internet and cable.

Verizon Fios promises the fastest Internet available with a speed ranging up to 940/880 Mbps. At that rate, your upload speed becomes exactly as fast as your download speed, allowing you to stream content, chat with friends, record files and browse online. However, most consumers recommend the 150Mbps deal because it suffices for most computing needs, including streaming, and is about $200 less than the 500Mbps plan. If you aren’t sure how fast your internet speed is currently, you can test it for free here.

Details

  • Verizon Fios starts at as low as $39.99 a month with Auto Pay for 200/200 Mbps with no annual contract. With this deal, enjoy discovery+ for 3 months($6.99 per month after). Also, you can save $20 per month when you combine Verizon Wireless Unlimited and Fios Internet Plan.
  • Download time for the lowest plan is 13.7 minutes for a 5G movie, and upload time is 32 seconds for 200 photos at maximum connection speeds. The 500Mbps plan offers 1.4 minutes for a 5G movie and 1.6 seconds for 200 photos. Times will vary with connection speeds.
  • Cancel your service without any early termination fees or any hard feelings.
  • Purchase of a new Verizon router is required. Other initial charges and fees may apply.
  • Verizon Fios is only available in 11 states right now, so check availability for your home or business on Verizon’s website.
  • Verizon Fios helps customers transfer their services to a new home or apartment.

Special Deals

Verizon offers bundle packages for Internet, TV and phone service. Mix & Match your Way to the perfect Fios Plan, combine three packages from $115.99 a month to $169.98 a month before taxes, rates or fees

Compare other internet service providers

Name Product Prices Starting At Speeds Minimum Contract Bundles Unlimited Data
Verizon FIOS
Verizon FIOS
$39.99 Monthly
200/200 - 940/880 MBPS
No Contract
Internet, Phone, TV
Yes
Upload, download and stream superfast on Verizon's 100% fiber-optic network. All bundles come with a 2-year price guarantee and $200 Visa prepaid gift card.
Go to site
More Info
Cox Communications
Cox Communications
$29.99 Monthly
25/1 - 940/35 MBPS
12 months
Internet, Phone, TV
No
Basic internet plans with a 1-year contract start at $29.99/month with download speeds of 10Mbps and upload speeds of 1Mbps. Upgrade to Panoramic Wi-Fi and get wall-to-wall internet coverage at home — prices vary.
Go to site
More Info
AT&T Internet
AT&T Internet
$35 Monthly
10/10 - 940/880 MBPS
12 months
Internet, TV
Yes
Fiber optic plans start at $50 for the first year, waive the rental fee for the Wi-Fi router and come with a $100 AT&T Reward Card when you order online.
More Info
CenturyLink
CenturyLink
$49 Monthly
10/10 - 940/940 MBPS
No Contract
Internet, Phone, TV
Yes
Plans starting at $49/month with no contract and locked in rates for life. Order and receive your equipment along with self installation instructions within a few business days.
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Frontier
Frontier
$44.99 Monthly
50 - 940/880 MBPS
No Contract
Internet, Phone, TV
Yes
Unlimited data plans with a price-for-life guarantee. Options for contract-free plans also available.
Go to site
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Compare up to 4 providers

Customer Service

Verizon Fios provides a variety of tools to help you search for information and walk you through the process of ordering your service package or bundle. On top of a website support subscription and digital chat room, those who are not so technologically inclined can call Verizon to sign up or confirm the details.

Got a problem with how your service is running? Verizon’s help pages are set up to aid customers in troubleshooting and getting in contact with the right support. Verizon also provides a virtual assistant and help forums on top of the usual chat rooms and phone options. A help number is also included in the kit that arrives when your router is first set up.

Verizon Fios® Pros and Cons

Pros

  • Fast and easy service
  • No annual contract
  • Bundle services are affordable
  • Multiple customer service access points
  • Chat room available for questions
  • Quick download and upload speeds
  • Moving services available

Cons

  • $10 monthly fee charged for the router
  • Prices rise after the first year
  • Service only available in 11 states
  • Initial service and setup fees may apply

Summary

Verizon is a large provider that’s been around since 2000. It remains a top competitor, and Fios is America’s most preferred Internet and TV service provider based on surveys and indicators taken throughout the year.

It gives you not only the speedy Internet you’re looking for, but also the freedom to select custom TV stations for you to enjoy. After all, what’s the point of having over 300 channels you never even use? Customer satisfaction may not always be the highest, given the rates and start-up fees, but Verizon is still one of the more affordable providers out there.

Customer Awards

  • Highest Residential Internet Service Satisfaction, four years in a row. Verizon received the highest numerical store among 6 companies in the East in the J.D. Power 2013-2016 U.S. Residential Internet Service Provider Satisfaction Study.

  • Rated #1 in speed satisfaction. Scored 8.3 out of 10, to become PC Mag’s Reader’s Choice winner for the 11th year in a row.

Where is Verizon Fios offered?

Currently Fios is only offered in the following markets:

  • Baltimore, MD
  • Delaware
  • Massachusetts: Boston, MA
  • New Jersey
  • New York: New York City; Albany; Buffalo; Syracuse
  • Pennsylvania: Harrisburg; Philadelphia; Pittsburgh
  • Providence, RI
  • Virginia: Norfolk; Richmond
  • Washington, DC

Frequently Asked Questions

Verizon FiosVerizon Fios

Get our fastest internet for just $79.99/month. $100 Verizon gift card, plus, get an echo speaker and a ring camera on us

T&Cs apply

Last verified

Get deal

Deal ends

Verizon FiosVerizon Fios

Fios Triple Play - plus Netflix 1 year on us

Fios Gigabit Connection+TV+Phone $79.99/mo for 2 yrs plus 1 yr of Netflix (2 yr agmt rqd). Plus get out of your contract with a credit up to $500.

Last verified

Get deal
Verizon FiosVerizon Fios

Verizon Fios Internet, TV, Phone

Limited time online offer: Price includes $10/mo. savings for 2 years and the standard setup charge is waived ($99.99 value).

Last verified

Get deal

Deal ends

Verizon FiosVerizon Fios

Military members can get Fios home internet & discovery+ starting at $34.99/month

T&Cs apply

Last verified

Get deal

Deal ends

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2 Responses

    Default Gravatar
    DennisMarch 15, 2019

    Can I watch baseball games on Fios?

    Reply
      Avatarfinder Customer Care
      BellaMarch 16, 2019Staff

      Hi Dennis,

      Thanks for your inquiry.

      Yes, you can watch baseball games with Fios TV services.

      I hope this helps.

      Kind regards,
      Bella

      Reply
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