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Brightway insurance broker review

Last updated:  

Weigh your options on many policy types with a helping hand from this local broker.

finder.com’s rating: 3.5 / 5.0

★★★★★

  • Apply if you enjoy local customer service.
  • Pick something else if you want to compare national insurers.
  • Drivers who want personal help can find options.

optional

Roadside assistance

Depends on provider

New car protection

Accident forgiveness

Details

States served All 50 states
Claims methods email, phone, in-person
Payment schedule Depends on provider
Cargo coverage Depends on provider
Non-owner coverage Depends on provider
Lifetime repairs guarantee Depends on provider

Pros

  • 70+ insurers
  • Variety of insurance policies
  • Customized coverage
  • Experienced local agents

Cons

  • Not every national insurer is available
  • Policy depends on your chosen insurer
  • Little coverage info
  • No customer support until you sign up
Bundling discount Depends on provider
Anti-theft device discount Depends on provider
Paid in full discount Depends on provider
Safety device discount Depends on provider
Other discounts

Expert review

Sarah George

Review by


Sarah George is a writer at Finder who unravels complicated topics about insurance, business and finance. She's been wordsmithing for nearly five years, after earning an English education degree. Her insurance know-how has been featured on CarInsurance.com. You can usually find Sarah sipping hot tea and talking through movie plots in her downtime.

Expert review

Through its insurance partners, Brightway helps customers take care of many insurance needs at once while fitting coverage to their exact specifications. However, the company doesn’t partner with some big-name carriers, which may be because of its focus on local customer service.

To explore your options even more, compare insurance companies on your owns to make sure you’re getting the best coverage and price.

How does Brightway Insurance work?

Brightway Insurance is an insurance broker that allows you to compare quotes from over 70 insurers in the US.

You can start the quoting process online or search for an agent in your area by ZIP code. These agents can help you choose the right policy and customize coverage. And once you’re a customer, Brightway customer service representatives help with policy needs.

What types of insurance does Brightway offer?

Brightway partners with insurers that offer a range of insurance policies, including:

  • Car
  • Motorcycle
  • Boats and RVs
  • Home
  • Renters
  • Business
  • Life
  • Umbrella

Which insurers does Brightway Insurance work with?

Brightway claims to represent more insurance companies than any other broker, with big partners like Dairyland, the Hartford, Mercury, MetLife and Travelers.

What do customers say about Brightway Insurance?

Brightway isn’t accredited with the Better Business Bureau (BBB), but it has an A+ rating for its customer interaction. The BBB has only recorded three complaints in the last three years, and customers award the broker 4 out of 5 stars — which points to a high level of customer satisfaction.

Pros and cons of Brightway insurance

Pros

  • Experienced local agents. The company claims its local agents have an average of 32 years on the job, giving you experienced guidance for your policy.
  • Customized policies. Local agents and provider choices mean you can customize one or more of Brightway’s many policies to fit your needs.
  • Many insurer options. Brightway brings you insurance through over 70 partners for maximum options and flexibility.

Cons

  • Few big-name carriers. Some well-known national providers aren’t on Brightway’s partner list. However, the company focuses on local customer service, which not all national providers have.

How do I contact Brightway?

The company provides customer service for existing customers in case you have a question about any policies you purchase through Brightway. You can contact customer service through email or phone.

  • Email. Send your questions to service@brightway.com
  • Phone. Call 888-254-5014.

Car insurance ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

Our insurance team analyzes car insurance providers to help you choose the best car insurance for you.

We rank insurers from one to five stars based on key factors including customer satisfaction, policy options, price, billing, claims, and support. We create these rankings to help you narrow down an insurance provider that best suits your budget and coverage needs.

Learn the details of our methodology and scoring.

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