BorrowBox review 2021: Pros, cons and customer service |

BorrowBox review

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Access your local library's titles and resources — for free — using this simple app.

One of the cheapest ways of getting access to audiobooks is through your local library, which is free with a valid library card. And BorrowBox works using your library card membership details along with its simple app.

But some users might become disenchanted with too many similarities to the library system, including choosing among older titles, “returns” after 14 days and books being put on hold — and that’s only if your local library participates the BorrowBox system.

What is BorrowBox?

BorrowBox is an app that provides access to your public library and allows you to browse, borrow and listen to its audiobooks anytime, anywhere. If your nearest library participates in BorrowBox, you simply sign in using your library card credentials and you can access its collection.

Pros and cons

These are upsides and drawbacks with BorrowBox:

  • Free with a library card
  • App works well
  • No hold times on more popular books

  • Less diverse selection
  • Loan time for titles is 14 days
  • Hold times can make you wait to listen

How much does BorrowBox cost?

BorrowBox is free to use with a valid library membership. Simply download the app to gain access to your local library’s content.

Does BorrowBox have a free trial?

BorrowBox doesn’t have a free trial — because it’s already free! You can borrow eBooks and eAudiobooks free from your nearest library using the BorrowBox app.

BorrowBox reviews and complaints

Read up on what others are saying about the BorrowBox app:

PlatformReviews (Last updated October 13, 2020)
Apple App Store4.8 out of 5 stars (3.2K ratings)
Google Play4.7 out of 5 stars (‎9,210 reviews)

Compare audiobook services

If you love the audiobook experience, check out other providers and services to compare your options and best meet your preferences.

Name Product Cost Subscription type Free trial Listen offline Library size
$14.95 per month
  • Credit
  • Rental
30 days
Google Play Audiobooks
  • Unlimited
  • Rental
Depends on your local library
$12.99 per month
  • Credit
  • Rental
$14.99 per month
  • Unlimited
7 days
$8.99 per month
  • Unlimited
7 days

Compare up to 4 providers

Expert review


Review by

Melanie Huddart joined Finder’s editorial team in 2017, helping to polish up content across niches that include home loans, share trading, shopping and travel. Melanie earned a BA in Specialized Honors English and a BEd from York University in Toronto, Canada. When she isn’t focused on making articles shine, you can find her hanging with her son and her dog, practicing yoga or searching for the next greatest beach.

Expert review

BorrowBox offers a free app giving you access to a free service — borrowing audiobooks from your local library. With its easy-to-use app, this provider is great for people looking to access library titles and resources without having to leave home. But for people looking for wider diversity in reading material with new releases and bestsellers and without a 14-day return date, you might want to check out other services


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