Free shipping on order $65 and over
Achieve a timeless look with Bobbi Brown’s array of shades and full range of products, including foundation, face base, brow gel and much more.
What can I buy at Bobbi Brown?
You can buy a variety of cosmetics from Bobbi Brown for your eyes, face and lips. It also offers a range of skincare products to help promote a clear and glowing complexion.
Some of the line’s all-time most popular products include:
- Long-wear gel eyeliner
- Skin foundation stick
- Hydrating face cream
- Long-wear cream shadow stick
- Luxe lip color
- Extra eye repair cream
- Extra lip tint
- Vitamin-enriched face base
How do I use my coupon code?
Shipping, delivery and payments
Can I get free delivery?
Your order will ship for free if you spend $65 or more.
If you want to get your order faster or you don’t spend $65, here are your shipping options:
|Order total||Standard delivery(3–5 business days)Heading 2||2nd-day delivery||Overnight delivery|
|$25 or less||$5||$10||$10|
How can I track my order?
Bobbi Brown will send you an email with tracking info once your order ships.
What’s Bobbi Brown’s return policy?
Because Bobbi Brown stands by its products, it accepts returns anytime for any reason — even if you’ve used it. Call 877-310-9222 to start the return process and a customer service agent will give you further instructions.
Can I exchange for a different shade?
Yes, Bobbi Brown allows you to exchange your item for another product in a different shade.
Are Bobbi Brown returns free?
Didn’t get the perfect shade? Foundations, powders, concealers and correctors can be returned for free. A customer service agent will email you a prepaid label when you call. However, to return any other products, you’ll pay the return shipping cost.
How do I return items to Bobbi Brown?
- Call 877-310-9222 to speak to a customer service agent and begin the return process.
- Depending on what you’re returning, they may email you a prepaid label to return your shipment. If not, you’ll
need to pay for shipping on your own.
- Fill out the “Return Section” of the invoice that was shipped with your product. Place this return document in
the package you’re shipping back to Bobbi Brown.
- Attach the return address label to the outside of the package.
- Drop it off at your local mail carrier or UPS shipping center.
- Returns are typically processed in 7 to 10 business days.
Bobbi Brown returns address
All returns should be addressed to:
Bobbi Brown Online
7603 Trade Port Drive
Louisville, KY 40258
When’s the next sale?
On Bobbi Brown’s website, you can find currents sales and promotions by clicking Today’s Offers and Last Chance: Up to 30% Off, where you can find deals on limited edition favorites that are going out of stock. The brand also has an email newsletter to let you know when a great sale is going on. You’ll get 15% off your first order when you sign up, plus each year the brand sends you a special birthday discount to help you celebrate.
You can also sign up for finder’s deals newsletter to be the first to hear about promotions and discounts happening online every week.
What sets this brand apart?
Bobbi Brown makes the kind of cosmetics that are feminine and classic without being boring. It’s adapted to the times without giving up the original glamour of its brand. Its website allows you to talk to a makeup artist in real-time to help you choose the best product or shade of makeup for your skin tone and preferences.
What do people really say about this brand?
Most customers are highly satisfied with their purchases from Bobbi Brown. Beauty bloggers rave about the Weightless Foundation and its even coverage. They also love the Luxe Eyeshadow, which is considered by some makeup addicts to be one of the best eyeshadows ever. Of course, there are some unhappy customers as well. Some complain that they had trouble returning their items. Other customers commented that it was difficult to order on the site due to glitches.
What is Bobbi Brown’s history?
Bobbi Brown Cosmetics was founded by none other than Bobbi Brown herself. In 1990, she launched a line of neutral lipstick shades at Bergdorf called Bobbi Brown Essentials. Her company continued to boom and Estée Lauder purchased the line in 1995, but Brown retained full creative control. In the years to come, the brand became wildly successful. It’s now a staple favorite for beauty lovers, and it’s sold in high-end department stores across the world. Brown stepped down from the company in 2016, but the brand continues to thrive.
How can I contact customer service?
Customer service is available via phone 24/7 by calling 877-310-9222. A live chat feature is also available, or you can use the email form on the Bobbi Brown website. Click Let Us Help You at the very bottom of the homepage, then click Send a Message to email customer service.
What about social media?
Bobbi Brown is active on Facebook, Twitter, YouTube, Pinterest and Instagram, of course. The brand has nearly 3 million followers on Instagram, and its devotees are constantly tagging its page in their own Bobbi Brown makeup looks. Find product shots, new makeup shades, video makeup tutorials and more on the brand’s Instagram page.
Why should I shop at Bobbi Brown?
- Free shipping. As long as you spend $65, your order ships for free.
- Free returns for foundation. You can return your order free of charge if the shade’s not quite right.
- Satisfaction guaranteed. You can return a product even if you open it.
- Not all returns are free. If you ordered something besides a foundation, concealer or corrector, you’re stuck paying return shipping.
- Expedited shipping increases in price as you spend more. This is inconvenient for those who like to make bigger purchases.
- Products tested on animals. Bobbi Brown is not a cruelty-free brand.
Bobbi Brown is a quintessential cosmetics line that’s loved by beauty addicts across the world. Its classic feminine style will never get old. Sign up for its email newsletter to be the first to hear about exclusive promotions and to receive 15% off your first order and a special birthday discount every year to help you celebrate.
Frequently asked questions
How long will Bobbi Brown take to respond to my email?
All emails are answered within 48 hours.
Does Bobbi Brown participate in animal testing?
According to PETA, Bobbi Brown does participate in animal testing.
Are Bobbi Brown products vegan?
It’s unclear whether the products are vegan. For the complete list of ingredients used to make any Bobbi Brown product, customers must call 888-303-7615.
Image: Bobbi Brown
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