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Cassidy Horton is a writer for Finder, specializing in banking and kids’ debit cards. She’s been featured on Legal Zoom, MSN, and Consolidated Credit and has a Bachelor of Science in Public Relations and a Master of Business Administration from Georgia Southern University. When not writing, you can find her exploring the Pacific Northwest and watching endless reruns of The Office.
Expert review
If you think you may be overpaying for certain bills, such as your wireless phone, television, satellite radio, internet or home security system, Billshark may be a good fit. The company negotiates bills on your behalf, which frees up time for you to focus on more important things.
Billshark is a performance-based service, so if it can’t successfully negotiate a lower rate, you won’t pay a dime. But if it does, you’ll fork over 40% of your long-term savings upfront.
How much does Billshark cost?
Once Billshark closes your negotiation, it will charge you a fee equal to 40% of your savings.
For example if it saves you $50 a month for 12 months, you pay Billshark $240 of your $600 savings. If you save $50 for 24 months, you pay $480. The 40% fee is capped at 24 months, so if you save $50 for 36 months, you’ll only pay a $480 fee.
Customers who can’t pay the full amount up front can opt into a payment plan with their partner Split to spread the payments over two to six months with a one-time payment fee of $9.
How do I open a Billshark account?
Set up your account with Billshark online using the steps below:
Go to the provider’s site and follow the steps to apply.
From the Billshark website, click Lower My Bills.
Enter your email and create a password.
Select the type of bill you want Billshark to negotiate.
Select your bill’s service provider.
Choose whether you want to upload your bill or have Billshark get the bill for you.
a. If you choose the first option, you’ll upload your bill as a PDF, JPEG, GIF or PNG.
b. If you choose the second option, you’ll be prompted to enter the username and password for your service provider.
Enter your name, the last four digits of your Social Security number, your phone number and any special instructions. Click Save Now.
Is Billshark safe to use?
Billshark was featured on USA Today, CBS News, Washington Post and more. The site is SOC 2 compliant and uses the same security technology used by banks. Billshark doesn’t store your credit card information and won’t sell your personal information to third parties. And although the company does ask for the last four digits of your Social Security number, this is only to verify your identity with your service provider.
What are the pros and cons of Billshark?
Billshark has the following benefits and drawbacks:
Pros
Billshark negotiates for you. You don’t have to set aside time to call your service providers yourself. Billshark does all the work.
You don’t pay unless you get a better rate. Billshark only charges you if it successfully saved you money.
Savings calculator. Use the Billshark savings calculator to estimate potential savings before you sign up.
Guarantee. If your provider doesn’t follow through with the negotiated rate, Billshark will adjust the savings fee.
Cons
High service fee. If Billshark negotiates a better rate, you pay 40% of your total savings to the company.
Upfront payments. You pay 40% of your long-term savings to Billshark up front. You’ll receive an invoice three days after a successful negotiation and payment is due within five days.
Before you decide to fork over 40% of your potential savings, check out this guide to budgeting for beginners.
How do I contact Billshark?
You can contact Billshark in any of the following ways.
Live chat. Interact with a representative on Billshark‘s website.
Email. Send a message to help@billshark.com.
Phone. Call 800-957-1710 on weekdays from 9 a.m. to 5 p.m. ET
Compare Billshark with other budgeting software
Compare other popular budgeting tools and apps based on fees and supported platforms.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Billshark is accredited by the Better Business Bureau (BBB), which gives the company an A+ rating based on its handling of 42 complaints during the past three years. Customers on the BBB’s website give Billshark a rating of 3.87 out of 5, based on 63 reviews. On Trustpilot, Billshark earns an average rating of 4.1 out of 5 based on 53 reviews. On both websites, customers praise the company for its speedy and friendly customer support, but they chide it for its high fees and lack of transparency.
Frequently asked questions
Billshark negotiates the following bills:
Wireless phone
Internet
Pay TV subscriptions
Home security
Satellite radio
Others
Billshark promises to have your bill negotiated by your next billing cycle. Their average negotiation time is two to four business days.
Yes. Billshark cancels services for a flat $25 fee. If you want to remove or cancel part of your service with a provider — you want to ditch cable but keep Internet, for example — Billshark will do that for a flat $25 fee.
Billshark Reddit reviews are mixed. Some users state that you’re better off calling your service provider yourself. Other reviewers are glad they had someone else to negotiate on their behalf.
At Finder, we value and respect our editorial independence. We keep our reviews completely factual so you can use them to make better decisions. While we may receive revenue and referral fees from advertising and affiliate links, advertisers do not approve our reviews.
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