BigCommerce: E-commerce and web platform review

Use BigCommerce to quickly create a beautiful, fully functional online store.

Starting an online store from scratch can be a hassle. BigCommerce makes the process easier by offering professionally designed store themes and reliable options for payment processing. It’s a good choice for everyone from e-commerce newbies to established brands doing millions of dollars in sales.

Here’s a rundown of what you’ll find on the BigCommerce platform.

Create a fully customized, responsive online store that speaks to your customers.

Pros

  • An online store
  • A blog
  • Selling through eBay, Amazon, Facebook, Pinterest and Google Shopping
  • Payments through Apple Pay
  • Coupons, gift cards and discounts

Cons

  • Add-on fees

What is BigCommerce?

BigCommerce is a platform that helps you sell products through your own online store. It gives you the tools to create an e-commerce website, including functions to showcase products and collect payment.
BigCommerce vs. 3dcart vs. Shopify

Do I need a lot of technical knowledge to use BigCommerce?

BigCommerce is designed for everyone, from the biggest brands to someone just starting an online store. If you’re getting your feet wet with e-commerce, you’ll be able to get a store running quickly.

BigCommerce has free themes you can use for your website, and it will handle all of the back-end systems for product purchases, such as credit card processing.

How much does it cost and what do I get?

Try BigCommerce with a 15-day free trial without entering a credit card.

After the trial, you can sign up for one of the paid plans: Standard, Plus and Pro. For larger brands, BigCommerce offers the Enterprise plan.

StandardPlusPro
Monthly price$29.95$79.95$249.95
Credit card rates2.9% + $0.302.9% + $0.302.9% + $0.30
Transaction fees0%0%0%
Online sales per yearUp to $50,000Up to $150,000Up to $1 million
Staff accountsUnlimitedUnlimitedUnlimited
Abandoned cart saverNoYesYes
Google Trusted Stores designationNoNoYes

For a complete comparison of features, see BigCommerce’s pricing page.

Features in all plans

With all plans, you’ll pay a 2.9% plus a $0.30 fee for each credit card transaction. Beyond that, BigCommerce doesn’t charge additional transaction fees.

Each plan offers these perks:

  • An online store
  • A blog
  • Selling through eBay, Amazon, Facebook, Pinterest and Google Shopping
  • Payments through Apple Pay
  • Coupons, gift cards and discounts
  • Shipping label discounts
  • Real-time shipping quotes

Standard plan

The Standard plan costs $29.95 a month and is a good choice for those just starting out with online selling.

The online store, website, blog and checkout options should be enough for most sellers. However, the plan doesn’t come with more advanced features, like customer segmentation and an abandoned cart saver.

On the Standard plan, you can sell up to $50,000 a year.

Plus plan

At $79.95 a month, the Plus plan offers all of the features in the Standard plan. On top of that, it offers customer segmentation and an abandoned cart saver.

On the Plus plan, you can sell up to $150,000 a year.

Pro plan

At $249.95 a month, the Pro plan offers all of the features in the Standard and Plus plans. You also get a Google Trusted Stores designation, fraud monitoring, faceted search and SSL encryption for your website.

On the Pro plan, you can sell up to $1 million a year.

Enterprise plan

The Enterprise plan is for large brands that do over $1 million in sales each year. It offers benefits like priority support and unlimited API calls.

Rates last updated June 25th, 2017
Details Features
BigCommerce
BigCommerce
BigCommerce is a true all-in-one ecommerce platform with the power to grow your business & help you sell more. Create a fully customized, responsive online store that speaks to your customers. Go to site More info

Have we missed anything in the comparison table? Tell us

  • If the provider quotes a different rate to the one above please let us know

Store themes

One of the benefits of using BigCommerce is that you don’t have to know how to code a website. BigCommerce offers many store themes to help you get your website up and running quickly.

A few free themes BigCommerce offers:

bigcommerce themes

Add-ons

On top of the BigCommerce platform, you can add apps to enhance your store.

In BigCommerce’s Apps and Integrations, you’ll find add-ons in various categories:

  • Accounting
  • Advertising
  • Analytics
  • Customer feedback
  • Email marketing
  • Marketing
  • Merchandising
  • Order fulfillment
  • Shipping
  • Social media

Many add-ons are free. Paid add-ons typically cost between $15 and $30 a month.

Payment processing

BigCommerce supports multiple payment gateways, including Amazon Pay, PayPal/Braintree, QuickBooks Payments, Square and Stripe. BigCommerce doesn’t charge extra transaction fees when you use these gateways.

Customer service

On BigCommerce’s Support Portal, you’ll find a community forum, troubleshooting guides and the BigCommerce University — which teaches you how to build a business.

You can also contact BigCommerce via online chat, phone or email.

Frequently asked questions

No, a BigCommerce plan includes web hosting for your website and store.

Yes, you can either use a domain you’ve purchased previously or buy a domain through BigCommerce.

There are no contracts for the Standard and Plus plans. There isn’t a contract for the Pro plan unless you have a special transaction rate you’ve negotiated with BigCommerce. Enterprise plans come with contracts.

Was this content helpful to you? No  Yes

Ask a Question

You are about to post a question on finder.com

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com privacy policy.

feedback