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BigCommerce: E-commerce and web platform review

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Use BigCommerce to quickly create a beautiful, fully functional online store.

Starting an online store from scratch can be a hassle. BigCommerce makes the process easier by offering professionally designed store themes and reliable options for payment processing. It’s a good choice for everyone from e-commerce newbies to established brands doing millions of dollars in sales.

Details

SolutionsIn-store
Mobile
E-commerce
ProductsPayment processing
Website builder
Inventory tracking
Shopping cart software
Shipping software
Prices start at$29.95/mo
Cancellation feeNone
HostingHosted

What is BigCommerce?

BigCommerce is a platform that helps you sell products through your own online store. It gives you the tools to create an e-commerce website, including functions to showcase products and collect payment.

BigCommerce vs. 3dcart vs. Shopify

Do I need a lot of technical knowledge to use BigCommerce?

BigCommerce is designed for everyone, from the biggest brands to someone just starting an online store. If you’re getting your feet wet with e-commerce, you’ll be able to get a store running quickly.

BigCommerce has free themes you can use for your website, and it will handle all of the back-end systems for product purchases, such as credit card processing.

How much does it cost and what do I get?

Try BigCommerce with a 15-day free trial without entering a credit card. After the trial, you can sign up for one of the paid plans: Standard, Plus and Pro. For larger brands, BigCommerce offers the Enterprise plan.

StandardPlusPro
Monthly price$29.95$79.95$249.95
Credit card rates2.9% + $0.302.9% + $0.302.9% + $0.30
Transaction fees0%0%0%
Online sales per yearUp to $50,000Up to $150,000Up to $1 million
Staff accountsUnlimitedUnlimitedUnlimited
Abandoned cart saverNoYesYes
Google Trusted Stores designationNoNoYes

For a complete comparison of features, see BigCommerce’s pricing page.

Features in all plans

With all plans, you’ll pay a 2.9% plus a $0.30 fee for each credit card transaction. Beyond that, BigCommerce doesn’t charge additional transaction fees.

Standard plan

The Standard plan costs $29.95/mo and is a good choice for those just starting out with online selling.

The online store, website, blog and checkout options should be enough for most sellers. However, the plan doesn’t come with more advanced features, like customer segmentation and an abandoned cart saver.

On the Standard plan, you can sell up to $50,000 a year.

Plus plan

At $79.95 a month, the Plus plan offers all of the features in the Standard plan. On top of that, it offers customer segmentation and an abandoned cart saver.

On the Plus plan, you can sell up to $150,000 a year.

Pro plan

At $249.95 a month, the Pro plan offers all of the features in the Standard and Plus plans. You also get a Google Trusted Stores designation, fraud monitoring, faceted search and SSL encryption for your website.

On the Pro plan, you can sell up to $1 million a year.

Enterprise plan

The Enterprise plan is for large brands that do over $1 million in sales each year. It offers benefits like priority support and unlimited API calls.

Compare merchant services providers

Data indicated here is updated regularly
Name Product Products Prices start at Hosting
BigCommerce
Payment processing
Website builder
Inventory tracking
Shopping cart software
Shipping software
$29.95/mo
Hosted
BigCommerce is an all-in-one e-commerce platform created to help you sell more.
Helcim
Payment processing
POS software
POS hardware
Website builder
Inventory tracking
0.10% + $0.10 per transaction
Hosted
Conveniently packaged into three service tiers for in-person and online sales.
Square E-commerce
Payment processing
Website builder
Inventory tracking
Shopping cart software
Shipping software
$0/mo + processing fees of 2.9% + 30¢
Hosted
Easy-to-use online store builder lets you create beautiful layouts to help drive business
Shopify
Payment processing
Website builder
Inventory tracking
Shopping cart software
Shipping software
$29/mo
Hosted
Shopify offers both e-commerce and in-person POS systems designed to help you build a new online store from the ground up.
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Compare up to 4 providers

Store themes

One of the benefits of using BigCommerce is that you don’t have to know how to code a website. BigCommerce offers many store themes to help you get your website up and running quickly.

A few free themes BigCommerce offers:

bigcommerce themes

Add-ons

On top of the BigCommerce platform, you can add apps to enhance your store.

In BigCommerce’s Apps and Integrations, you’ll find add-ons in various categories:

  • Accounting
  • Advertising
  • Analytics
  • Customer feedback
  • Email marketing
  • Marketing
  • Merchandising
  • Order fulfillment
  • Shipping
  • Social media

Many add-ons are free. Paid add-ons typically cost between $15 and $30 a month.

Payment processing

BigCommerce supports multiple payment gateways, including Amazon Pay, PayPal/Braintree, QuickBooks Payments, Square and Stripe. BigCommerce doesn’t charge extra transaction fees when you use these gateways.

Customer service

On BigCommerce’s Support Portal, you’ll find a community forum, troubleshooting guides and the BigCommerce University — which teaches you how to build a business.

You can also contact BigCommerce via online chat, phone or email.

Bottom line

BigCommerce is one of the biggest names in online selling because it’s easy to use and easy to scale. But its ease-of-use also means it’s less customizable than other options.

Go to the site to sign up or compare other e-commerce platforms if you’re still looking for the perfect fit.

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