BigCommerce: E-commerce and web platform review
Use BigCommerce to quickly create a beautiful, fully functional online store.
Starting an online store from scratch can be a hassle. BigCommerce makes the process easier by offering professionally designed store themes and reliable options for payment processing. It’s a good choice for everyone from e-commerce newbies to established brands doing millions of dollars in sales.
|Solutions||In-store, Mobile, Online|
|Products||Payment processing, Website builder, Inventory tracking, Shopping cart software, Shipping software|
|Monthly fees start at||$29.95/month|
|Processing fees start at||2.9% + $0.30 per transaction|
What is BigCommerce?
BigCommerce is a platform that helps you sell products through your own online store. It gives you the tools to create an e-commerce website, including functions to showcase products and collect payment.
Do I need a lot of technical knowledge to use BigCommerce?
BigCommerce is designed for everyone, from the biggest brands to someone just starting an online store. If you’re getting your feet wet with e-commerce, you’ll be able to get a store running quickly.
BigCommerce has free themes you can use for your website, and it will handle all of the back-end systems for product purchases, such as credit card processing.
How much does it cost and what do I get?
Try BigCommerce with a one-month free trial without entering a credit card. After the trial, you can sign up for one of the paid plans: Standard, Plus and Pro. For larger brands, BigCommerce offers the Enterprise plan.
$299.95 for first $400,000 in sales
+ $150 for each additional $200,000 in sales
Credit card rates
2.9% + $0.30
2.5% + $0.30
2.2% + $0.30
Online sales per year
Up to $50,000
Up to $180,000
Online storefrontwith mobile responsive website
Abandoned cart saver
Stored credit cards
Google customer reviews
For a complete comparison of features, along with discounted rates for paying annually instead of monthly, see BigCommerce’s pricing page.
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One of the benefits of using BigCommerce is that you don’t have to know how to code a website. BigCommerce offers many store themes to help you get your website up and running quickly.
A few free themes BigCommerce offers:
On top of the BigCommerce platform, you can add apps to enhance your store.
In BigCommerce’s Apps and Integrations, you’ll find add-ons in various categories:
- Customer feedback
- Email marketing
- Order fulfillment
- Social media
Many add-ons are free. Paid add-ons typically cost between $15 and $30 a month.
BigCommerce supports multiple payment gateways, including Amazon Pay, PayPal/Braintree, QuickBooks Payments, Square and Stripe. It also integrates directly with Instagram, and allows users to check out and pay on Instagram.
BigCommerce doesn’t charge extra transaction fees when you use these gateways.
On BigCommerce’s Support Portal, you’ll find a community forum, troubleshooting guides and the BigCommerce University — which teaches you how to build a business.
You can also contact BigCommerce via online chat, phone or email.
BigCommerce is one of the biggest names in online selling because it's easy to use and easy to scale. But its ease-of-use also means it's less customizable than other options.
Go to the site to sign up or compare other e-commerce platforms if you're still looking for the perfect fit.
Frequently asked questions
Do I need to get web hosting for my store?
No, a BigCommerce plan includes web hosting for your website and store.
Can I use my own domain name for my BigCommerce store?
Yes, you can either use a domain you’ve purchased previously or buy a domain through BigCommerce.
Will I be locked into a contract when I sign up for BigCommerce?
There are no contracts for the Standard and Plus plans. There isn’t a contract for the Pro plan unless you have a special transaction rate you’ve negotiated with BigCommerce. Enterprise plans come with contracts.