BigCommerce: E-commerce and web platform review
Use BigCommerce to quickly create a beautiful, fully functional online store.
|Solutions||In-store, Mobile, E-commerce|
|Products||Payment processing, Website builder, Inventory tracking, Shopping cart software, Shipping software|
|Monthly fees start at||$29.95/month|
|Processing fees start at||2.9% + $0.30 per transaction|
What is BigCommerce?
BigCommerce is a platform that helps you sell products through your own online store. It gives you the tools to create an e-commerce website, including functions to showcase products and collect payment.
Do I need a lot of technical knowledge to use BigCommerce?
BigCommerce is designed for everyone, from the biggest brands to someone just starting an online store. If you’re getting your feet wet with e-commerce, you’ll be able to get a store running quickly.
BigCommerce has free themes you can use for your website, and it will handle all of the back-end systems for product purchases, such as credit card processing.
How much does it cost and what do I get?
Try BigCommerce with a 15-day free trial without entering a credit card. After the trial, you can sign up for one of the paid plans: Standard, Plus and Pro. For larger brands, BigCommerce offers the Enterprise plan.
Credit card rates
2.9% + $0.30
2.9% + $0.30
2.9% + $0.30
Online sales per year
Up to $50,000
Up to $150,000
Up to $1 million
Abandoned cart saver
Google Trusted Stores designation
For a complete comparison of features, see BigCommerce’s pricing page.
Features in all plans
With all plans, you’ll pay a 2.9% plus a $0.30 fee for each credit card transaction. Beyond that, BigCommerce doesn’t charge additional transaction fees.
The Standard plan costs $29.95/month and is a good choice for those just starting out with online selling.
The online store, website, blog and checkout options should be enough for most sellers. However, the plan doesn’t come with more advanced features, like customer segmentation and an abandoned cart saver.
At $79.95 a month, the Plus plan offers all of the features in the Standard plan. On top of that, it offers customer segmentation and an abandoned cart saver.
At $249.95 a month, the Pro plan offers all of the features in the Standard and Plus plans. You also get a Google Trusted Stores designation, fraud monitoring, faceted search and SSL encryption for your website.
On the Pro plan, you can sell up to $1 million a year.
The Enterprise plan is for large brands that do over $1 million in sales each year. It offers benefits like priority support and unlimited API calls.
Compare merchant services providers
One of the benefits of using BigCommerce is that you don’t have to know how to code a website. BigCommerce offers many store themes to help you get your website up and running quickly.
A few free themes BigCommerce offers:
On top of the BigCommerce platform, you can add apps to enhance your store.
In BigCommerce’s Apps and Integrations, you’ll find add-ons in various categories:
- Customer feedback
- Email marketing
- Order fulfillment
- Social media
Many add-ons are free. Paid add-ons typically cost between $15 and $30 a month.
BigCommerce supports multiple payment gateways, including Amazon Pay, PayPal/Braintree, QuickBooks Payments, Square and Stripe. It also integrates directly with Instagram, and allows users to check out and pay on Instagram.
BigCommerce doesn’t charge extra transaction fees when you use these gateways.
On BigCommerce’s Support Portal, you’ll find a community forum, troubleshooting guides and the BigCommerce University — which teaches you how to build a business.
You can also contact BigCommerce via online chat, phone or email.
BigCommerce is one of the biggest names in online selling because it's easy to use and easy to scale. But its ease-of-use also means it's less customizable than other options.
Go to the site to sign up or compare other e-commerce platforms if you're still looking for the perfect fit.
Frequently asked questions
Do I need to get web hosting for my store?
No, a BigCommerce plan includes web hosting for your website and store.
Can I use my own domain name for my BigCommerce store?
Yes, you can either use a domain you’ve purchased previously or buy a domain through BigCommerce.
Will I be locked into a contract when I sign up for BigCommerce?
There are no contracts for the Standard and Plus plans. There isn’t a contract for the Pro plan unless you have a special transaction rate you’ve negotiated with BigCommerce. Enterprise plans come with contracts.