BigCommerce review: Cost, themes, features, add-ons + more |
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BigCommerce: E-commerce and web platform review

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Use BigCommerce to quickly create a beautiful, fully functional online store.

Starting an online store from scratch can be a hassle. BigCommerce makes the process easier by offering professionally designed store themes and reliable options for payment processing. It’s a good choice for everyone from e-commerce newbies to established brands doing millions of dollars in sales.


SolutionsIn-store, Mobile, E-commerce
ProductsPayment processing, Website builder, Inventory tracking, Shopping cart software, Shipping software
Monthly fees start at$29.95/month
Processing fees start at2.9% + $0.30 per transaction
Cancellation feeNone

What is BigCommerce?

BigCommerce is a platform that helps you sell products through your own online store. It gives you the tools to create an e-commerce website, including functions to showcase products and collect payment.

BigCommerce vs. Shift4Shop vs. Shopify

Do I need a lot of technical knowledge to use BigCommerce?

BigCommerce is designed for everyone, from the biggest brands to someone just starting an online store. If you’re getting your feet wet with e-commerce, you’ll be able to get a store running quickly.

BigCommerce has free themes you can use for your website, and it will handle all of the back-end systems for product purchases, such as credit card processing.

How much does it cost and what do I get?

Try BigCommerce with a 15-day free trial without entering a credit card. After the trial, you can sign up for one of the paid plans: Standard, Plus and Pro. For larger brands, BigCommerce offers the Enterprise plan.

Monthly price




Credit card rates

2.9% + $0.30

2.9% + $0.30

2.9% + $0.30

Transaction fees




Online sales per year

Up to $50,000

Up to $150,000

Up to $1 million

Staff accounts




Abandoned cart saver




Google Trusted Stores designation




For a complete comparison of features, see BigCommerce’s pricing page.

Features in all plans

With all plans, you’ll pay a 2.9% plus a $0.30 fee for each credit card transaction. Beyond that, BigCommerce doesn’t charge additional transaction fees.

Standard plan

The Standard plan costs $29.95/month and is a good choice for those just starting out with online selling.

The online store, website, blog and checkout options should be enough for most sellers. However, the plan doesn’t come with more advanced features, like customer segmentation and an abandoned cart saver.

On the Standard plan, you can sell up to $50,000 a year.

Plus plan

At $79.95 a month, the Plus plan offers all of the features in the Standard plan. On top of that, it offers customer segmentation and an abandoned cart saver.

On the Plus plan, you can sell up to $150,000 a year.

Pro plan

At $249.95 a month, the Pro plan offers all of the features in the Standard and Plus plans. You also get a Google Trusted Stores designation, fraud monitoring, faceted search and SSL encryption for your website.

On the Pro plan, you can sell up to $1 million a year.

Enterprise plan

The Enterprise plan is for large brands that do over $1 million in sales each year. It offers benefits like priority support and unlimited API calls.

Compare merchant services providers

Name Product Products Monthly fees start at Processing fees start at Hosting
Payment processing, Website builder, Inventory tracking, Shopping cart software, Shipping software
2.9% + $0.30 per transaction
BigCommerce is an all-in-one e-commerce platform created to help you sell more.
Payment processing, POS software, POS hardware, Website builder, Inventory tracking
1.92% + $0.08 per transaction
Conveniently packaged into three service tiers for in-person and online sales.
Square Online
Square Online
Payment processing, Website builder, Inventory tracking, Shopping cart software, Shipping software
2.9% + 10¢
Create an online store with beautiful layouts to help drive business.
Payment processing, Website builder, Inventory tracking, Shopping cart software, Shipping software
2.9% + $0.30 online; 2.7% in person
Shopify offers both e-commerce and in-person POS systems designed to help you build a new online store from the ground up.

Compare up to 4 providers

Store themes

One of the benefits of using BigCommerce is that you don’t have to know how to code a website. BigCommerce offers many store themes to help you get your website up and running quickly.

A few free themes BigCommerce offers:

bigcommerce themes


On top of the BigCommerce platform, you can add apps to enhance your store.

In BigCommerce’s Apps and Integrations, you’ll find add-ons in various categories:

  • Accounting
  • Advertising
  • Analytics
  • Customer feedback
  • Email marketing
  • Marketing
  • Merchandising
  • Order fulfillment
  • Shipping
  • Social media

Many add-ons are free. Paid add-ons typically cost between $15 and $30 a month.

Payment processing

BigCommerce supports multiple payment gateways, including Amazon Pay, PayPal/Braintree, QuickBooks Payments, Square and Stripe. It also integrates directly with Instagram, and allows users to check out and pay on Instagram.

BigCommerce doesn’t charge extra transaction fees when you use these gateways.

Customer service

On BigCommerce’s Support Portal, you’ll find a community forum, troubleshooting guides and the BigCommerce University — which teaches you how to build a business.

You can also contact BigCommerce via online chat, phone or email.

Bottom line

BigCommerce is one of the biggest names in online selling because it's easy to use and easy to scale. But its ease-of-use also means it's less customizable than other options.

Go to the site to sign up or compare other e-commerce platforms if you're still looking for the perfect fit.

Frequently asked questions

Do I need to get web hosting for my store?

No, a BigCommerce plan includes web hosting for your website and store.

Can I use my own domain name for my BigCommerce store?

Yes, you can either use a domain you’ve purchased previously or buy a domain through BigCommerce.

Will I be locked into a contract when I sign up for BigCommerce?

There are no contracts for the Standard and Plus plans. There isn’t a contract for the Pro plan unless you have a special transaction rate you’ve negotiated with BigCommerce. Enterprise plans come with contracts.

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