BedInABox mattress review September 2019 |

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BedInABox mattress review

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With five options, you’re bound to find a bed within your budget.

BedInABox stands by its products with a 20-year warranty and offers a 60-day trial so you can find a bed that’s perfect for you and your wallet.

Available through



Sizes available Twin, Twin XL, Full, Queen, King, Califonia King
Free shipping Yes
Free returns Yes
Financing Yes
Student discount No
Military discount No
BedInABox BedInABox

Free 2-5 day shipping to the contiguous US

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What does BedInABox carry?


PacBed Lite This is the brand’s most budget-friendly option. It’s made of two layers of foam, CoolRest technology and a soft knit cover. This model has a slimmer profile than the PacBed Original.
PacBed Original The most popular BedInABox mattress, the Original model is made of two layers of foam, including a CoolRest-infused layer for added comfort, as well as a knit cover.
Azul This model has three layers of foam, CoolRest technology and a soft knit cover.
Tranquillium Previously named Tranquility, this model includes three layers of foam, CoolRest gel and a TENCIL cover made to wick away moisture.
Serenity This is the brand’s newest and most luxurious mattress. It consists of four layers of foam, including AirRest adaptive foam, CoolRest gel and Sure Align supportive foam. It’s topped with a two-inch layer of quilted foam.

Prices and payment

PacBed Lite, the least expensive BedInABox mattress option, ranges in price from $399 for a twin to $799 for a king or California king.

The top-of-the-line model, Serenity, ranges from $1,299 for a twin extra long to $2,598 for a split king.

Check out on BedInABox’s secure website, or pay with PayPal or Google Pay for an added layer of security.

Does BedInABox offer financing?

Yes, BedInABox offers financing options through Affirm financing. Qualified shoppers can make payments over six, 12 or 18 months, with interest rates between 0% and 30%. You can check your eligibility for Affirm financing through the BedInABox website without affecting your credit score.

Features of a BedInABox mattress

What is it made of?

All BedInABox mattresses are made of foam layers. All options include CoolRest gel-infused memory foam, and the Serenity mattress also has AirRest adaptive foam, which uses trapped air to provide added support and comfort.

Do you need a box spring?

No, you don’t need a box spring. Any solid foundation will work with your BedInABox mattress.

How many years does a BedInABox mattress last?

BedInABox offers a 20-year limited warranty, although you’ll only receive a full refund or replacement for faulty mattresses within the first 10 years. Our mattress research suggests that the average foam mattress typically lasts around six to seven years.

Can I rotate or flip a BedInABox mattress?

You shouldn’t flip your BedInABox mattress since each one is designed with different layers in a specific order. However, you can rotate it from head to toe if you’d like.

BedInABox sizing guide

All BedInABox mattresses come in standard mattress sizes, but the models vary in thickness.

PacBed Lite:

Twin Twin XL Full Queen King California King
38″ x 75″ x 9″ 38″ x 80″ x 9″ 54″ x 75″ x 9″ 60″ x 80″ x 9″ 76″ x 80″ x 9″ 72″ x 84″ x 9″

PacBed Original, Azul and Tranquillium:

Twin Twin XL Full Queen King California King
38″ x 75″ x 11″ 38″ x 80″ x 11″ 54″ x 75″ x 11″ 60″ x 80″ x 11″ 76″ x 80″ x 11″ 72″ x 84″ x 11″


Twin Twin XL Full Queen King California King
38″ x 75″ x 13″ 38″ x 80″ x 13″ 54″ x 75″ x 13″ 60″ x 80″ x 13″ 76″ x 80″ x 13″ 72″ x 84″ x 13″

Shipping and delivery

Can I get free delivery?

Yes, BedInABox offers free shipping to the continental US.

APO deliveries over 70 pounds may cost extra to deliver. Contact customer service for more information if shipping to an APO address.

Does BedInABox offer a trial period?

Yes. Take 120 nights to try out your new mattress and foundation risk free.

What’s BedInABox’s return policy?

You’ll have to try out your new mattress for at least 60 days before you can request a return merchandise authorization (RMA). At any point between days 60 and 120, you can request an RMA and return your mattress at no cost.


  • BedInABox does not accept returns or exchanges for incorrectly ordered mattress, so triple-check that the mattress size you’re ordering is what you need.
  • BedInABox reserves the right to refuse a mattress sale to customers who have previously returned a mattress.
Are BedInABox returns free?

Yes, in most cases. As long as you return your mattress within the given window, you won’t be charged a return fee.

Foundations cost $50 to return, plus a 20% restocking fee.

How do I return an item to BedInABox?

Contact BedInABox at 800-588-5720 to request an RMA number. Be sure you’ve tried the mattress for at least 60 days before requesting a return.

Shipping costs

Shipping is free to the continental US.

APO addresses are an exception. Contact customer service directly to inquire about these shipping costs.

How can I track my order?

You should receive an email confirming the shipment of your order. Most orders arrive within two to five days. Contact BedInABox directly if you have specific questions about the status of your order.

What sets this brand apart?

BedInABox is unique in that it offers more mattress options than many online mattress companies out there. Whether you’re looking for a budget-friendly option, a higher end model or the perfect Goldilocks in-between bed, this company has an option to suit your needs.

What do people say about BedInABox?

BedInABox doesn’t have as many reviews as some other online mattress brands. But the reviews it does have describe friendly and helpful customer service and a smooth, hassle-free order and delivery experience.

Some customers felt that their BedInABox mattress was firmer than they’d expected.

How can I contact customer support?

To get in touch with BedInABox customer support:

  • Call 800-588-5720

Why should I shop at BedInABox?


  • Several options. With five mattress options to choose from, there’s something for every budget and sleeping style.
  • Made in the USA. All BedInABox core foam is made in the USA.
  • Free shipping and returns. There are no hidden shipping or return fees.


  • Strict return policy. Mattresses can’t be exchanged for a different size, and you’ll need to try your new bed for at least 60 days before asking for a return.
  • Limited reviews. This company doesn’t have as many reviews as its competitors.

Is BedInABox better than Casper?

Both BedInABox and Casper offer a variety of foam mattresses at similar price points. BedInABox does offer two more models than Casper, so if you’re shopping with a specific budget in mind, BedInABox is worth a look.

Casper’s Wave mattress also contains a latex layer, which might make it a better fit if you’re looking for a hybrid option.

Should I get a BedInABox mattress?

BedInABox is worth checking out if you want a foam mattress, yet want more than one or two options.

If you’re still not sure if BedInABox is right for you, compare a few different mattress brands before making a final decision.

Frequently asked questions

The complete guide to buying a mattress online

If you’re not sure yet if BedInABox is right for you, jump over to our complete guide to buying a mattress online. We give you tips on how to choose the right mattress for you and compare online mattress brands side by side.

Check out our complete mattress guide

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