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Barneys of New York is an upscale and iconic chain of US department stores that stocks fashion, home goods, accessories and more from some of the world’s most popular designers.
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What can I buy at Barneys?
Barneys sells luxury clothing and home goods. It has apparel for men, women and children, as well as shoes and accessories like designer handbags. It also sells high-end makeup and beauty products. Wondering about the luxury labels offered at Barneys? Explore the categories below to see the top brands from this New York department store.
- Juan Carlos Obando
- Isabel Marant
- CALVIN KLEIN 205W39NYC
- Lisa Perry
Barneys sizing guide: What size do I need?
It’s always disappointing to order clothes online only to receive a package full of items that don’t fit. You can avoid unpleasant surprises by using this handy sizing chart to find your perfect fit. Keep in mind that sizing may vary slightly between designers.
Is Barneys plus size friendly?
No, unfortunately Barneys is not a plus size friendly company. We hope to see a larger range of sizes offered soon. Looking for luxury designer clothing in plus sizes? Try Saks On Fifth or Nordstrom for a great selection.
Shipping, delivery and payments
Can I get free delivery?
Yes! Barneys offers every customer free ground delivery, every day. Your items will arrive in three to six business day after it’s shipped. Processing your order could take up to 48 hours.
If you need your items faster, you can pay to upgrade to an expedited shipping option. Two business day shipping will arrive in two or three days for $15. Next business day shipping will arrive the next day and costs $20. Some areas may also be eligible for same day delivery, which costs $25.
How can I track my order?
You should receive a shipping confirmation email with a tracking number once your order has shipped. You can also check the status of your order on the Barneys website. You’ll need your order number, your last name and the billing zip code associated with the order.
You can pay for your Barneys order using Mastercard, Visa, Discover or American Express. Barneys also has its own credit card which can be used to pay for your purchase. Gift cards from Barneys are also accepted for payment.
What is Barneys of New York’s return policy?
Barneys values its customers and always wants them to be satisfied with their purchase. You have 30 days to return your unworn items with the tags attached for a full refund. Any shipping costs will not be refunded. Use the prepaid USPS label to return your items. Jewelry valued at over $10K and vintage clothing should be returned using an insured shipping method of your choice. Some items, including food, women’s eveningwear, lingerie and swimwear without the sanitary liner, are not accepted for returns.
Are Barneys returns free?
Returning items to Barneys is almost always free! Simply use the return label included with your package to send your items back. If you purchased vintage clothing or jewelry valued at more than $10K, you will need to pay for your own tracked and insured shipping method with return signature required instead of using the prepaid label.
Can I exchange for a different color or size?
No, Barneys does not accept exchanges at this time. Since shipping and returns are free, simply return and reorder your item. Just remember there’s no guarantee your desired size and color will be available.
How do I return items to Barneys?
The easiest way to return items is to use the prepaid return label included in your package. If you need to make your return a different way, call Barneys customer service for help. Representatives can be reached at 1-888-222-7639.
When’s the next Barneys sale?
Besides shopping the sales section, there are a few ways to find great deals on designer clothes at Barneys. Watch out for sales at the end of the season: there’s typically items put on clearance as soon as the seasons start to change. You can also sign up for our finder.com email newsletter. We’ll let you know as soon as we hear about a great sale at Barneys.
What sets this brand apart?
Barneys is a staple among iconic American department stores. Its luxury offerings rival the top companies in the world. It stands out for its great selection of the best designer brands and its commitment to great customer service. We also appreciate that Barneys offers free shipping and returns with every order.
What do people really say about this brand?
Happy customers report that Barneys customer service was friendly and easy to work with. Customers in the great New York area also love the same day delivery service. Less than satisfied customers complain that the returns process wasn’t as transparent as it seems. Some customers also commented that they were promised a free gift with purchase that they never received.
What is Barneys of New York’s history?
Barneys of New York was founded in 1923 when Barney Pressman pawned his wife’s engagement ring and used the money to open a tiny men’s discount clothing store in New York. Since then, it’s become a renowned retailer around the world, stocking the top international luxury brands. Barneys has flagship stores in New York City, Beverly Hills, Chicago, SEattle, Boston, San Francisco and Las Vegas. It’s recently placed a greater focus on its online brand and the virtual luxury shopping experience.
What about social media?
The only thing fashionistas love more than shopping is their iPhones. Check out Barneys on Instagram, Facebook or even Snapchat for style inspiration and to stay up to date with all the best trends. Thousands of shopping addicts are already following along.
How can I contact customer support?
There are three main ways to contact Barneys customer support. You should get a prompt response using the email form on the Barneys website, but you could also choose to call 1-888-222-7639. Customer service representatives are available weekdays from 9:00 AM ET until 9:00 PM ET and weekends from 10:30 AM ET until 7:00 PM ET. Feeling old fashioned? Write Barneys at:
Barneys New York
Attn. Website Customer Service
1201 Valley Brook Avenue
Lyndhurst, NJ 07071
If your question doesn’t relate to the Barneys website, please contact your local Barneys store.
Why should I shop at Barneys?
Pros and cons
- Free shipping. Every order includes ground shipping
- Free returns. Just use the prepaid label to send it back.
- The best brands. All of your favorite luxury designers are available from Barneys.
- Expensive prices. Luxury goods don’t come cheap.
For luxury fashion lovers, Barneys is the ultimate destination. It has all the most popular brands of the moment alongside classics we know and love like Chanel and Gucci. Free shipping, free returns and great customer service are just a few of the perks of shopping at this department store.
Frequently asked questions
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