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There are several ways to get in touch with an Umpqua Bank customer service representative:
A majority of complaints on the Consumer Financial Protection Bureau against Umpqua Bank were about its home loans, although a number of customers also complained about issues with automated bill payments and checking accounts being closed due to inactivity.
Umpqua Bank is insured by the FDIC, from which it receives a Satisfactory CRA rating.Use this table to see how Umpqua Bank accounts compares to other institutions.
As is the case with any financial provider, an account with Umpqua Bank has its benefits and drawbacks. Take advantage of bill pay, mobile banking and rewards programs but be on the lookout for ATM fees and its limited availability.
Keep in mind you’ll likely need a cosigner to qualify.
With a $100 minimum opening deposit, you’ll get unlimited withdrawals and transfers, mobile banking and tiered interest rates.
You’ll get ATM access, mobile banking and 50 free check deposits, but interest rates are ambiguous.
You get the convenience of mobile banking and ATM access — but it’s hard to nail down interest rates.
Borrow between $1,000 and $100,000 — but only for residents of the Pacific Northwest.
Enjoy free checks and incoming wire transfers, but be ready with a $200 minimum opening deposit.
Its ATM rebates and free wire transfers are appealing, but additional fees could chip at your funds.
No maintenance fees and a complimentary savings account come standard, but it’s limited to the West Coast.