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Compare Umpqua Bank products: Savings and Checking

Find a full range of personal and business banking products, but only for West Coast residents.

Umpqua Bank
Choosing a financial provider can be a painstaking process. Whether you’re looking for a fee-free checking account or high-yield savings, Umpqua Bank offers a competitive selection of both personal and business products for residents of the West Coast.

What banking products does Umpqua Bank offer?

Personal banking

Umpqua Bank’s personal banking products come with a number of perks but are limited to residents of Washington, Oregon, Idaho, California and Nevada.
  • Umpqua Grow Savings. Umpqua Bank’s savings account offers unlimited deposits and withdrawals with a $3 monthly fee.
  • Umpqua Embark Checking. Enjoy no monthly fees, no balance requirement and up to $10 in monthly ATM fee rebates with this checking account.
  • Umpqua Access Checking. This top-tier account comes with one free incoming wire transfer a month alongside four ATM fee rebates and three complimentary Umpqua Bank savings accounts.
  • Umpqua Attain Checking. A $200 minimum opening deposit and $20 monthly fee is required, but you’ll get free checks, incoming wire transfers and account statements with this account.
  • Thrive Money Market. With this money market, you’ll receive up to six free withdrawals and transfers a month with the option to waive the $10 monthly fee with a minimum daily balance of at least $1,000.
  • Prosper Money Market. With a minimum opening deposit of at least $100, you’ll get an ATM card, 50 free check deposits a month and the option to waive the $15 monthly fee with a minimum daily balance of at least $10,000.
Name Product Annual percentage yield (APY) Fee Minimum deposit to open
Umpqua Grow Savings
Finder Rating: 3 / 5: ★★★★★
Umpqua Grow Savings
APY not advertised
$25
You get ATM access and unlimited deposits — but interest rates aren’t clear, and services are limited
Umpqua Thrive Money Market account
Finder Rating: 2.9 / 5: ★★★★★
Umpqua Thrive Money Market account
APY not advertised
$10 per month
(can be waived)
$100
Get unlimited deposits with this savings account.
Umpqua Prosper Money Market account
Finder Rating: 2.7 / 5: ★★★★★
Umpqua Prosper Money Market account
APY not advertised
$15 per month
(can be waived)
$100
This money market account offers a higher APY when linked to a personal checking account.
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Name Product APY Minimum deposit to open ATMs Out-of-network ATM fee
Umpqua Embark Checking
Finder Rating: 3.5 / 5: ★★★★★
Umpqua Embark Checking
N/A
$25
Surcharge-free Umpqua ATMs in all of the network's 5 states, plus up to $10 per month in ATM fee rebates
$2.50
Simple and straightforward, a checking account for anyone looking for no-frills banking.
Umpqua Access Checking
Finder Rating: 2.8 / 5: ★★★★★
Umpqua Access Checking
N/A
$25
Surcharge-free Umpqua ATMs in all of the network's 5 states, plus 4 non-Umpqua ATM fee rebates per month
$2.50
A checking account that's tied to your savings and comes with lots of fee rebates.
Umpqua Attain Checking
Finder Rating: 2.3 / 5: ★★★★★
Umpqua Attain Checking
N/A
$200
Surcharge-free Umpqua ATMs in all of the network's 5 states, plus up to $25 per month in ATM-owner fee rebates
$2.50
Easy banking for complicated lives.
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Small business banking services

  • Community Business Checking. With an opening deposit of at least $100 and a monthly account fee of $10, receive up to 200 free checks a month and deposit up to $10,000 each month free of charge.
  • Marketplace Checking. A $25 monthly fee and opening deposit of $100 will get you 500 free checks a month and $150 off your first order of checks and supplies through Harland Clarke.
  • Business Analyzed Checking. An opening deposit of at least $100 is needed for Umpqua Bank’s top-tier business checking account, which offers earnings credit allowance to offset the $18 monthly fee.
  • Community Business Savings. Comes with six free monthly withdrawals and a $3 monthly maintenance fee that can be waived if a daily balance of at least $200 is maintained.
  • Main Street Money Market. With a minimum opening deposit of $100, enjoy ATM access, up to $10,000 of free cash deposits monthly and the option to waive the $10 monthly maintenance fee if a daily balance of at least $2,500 is maintained.
  • Marketplace Money Market. You won’t pay a fee on your first 50 checks and $10,000 in cash deposits each month, and you can waive the $15 monthly fee if a daily balance of $25,000 is maintained.

Other products

  • Credit cards. Umpqua Bank has a number of different personal credit cards to choose from, including Visa Platinum, Visa Real Rewards, Cash Rewards American Express and Premier Rewards American Express.
  • Business credit cards. If you’re looking for a business credit card, Umpqua Bank offers Visa Business Platinum, Visa Business Cash, Visa Business Real Rewards and Visa Business Rewards PLUS.
  • Loans. If you’re looking to finance your next home or personal project, Umpqua Bank offers fixed and adjustable-rate mortgages, home equity lines of credit, personal loans, personal lines of credit and auto loans.
  • Business loans. For small businesses seeking capital, Umpqua Bank offers business term loans, SBA loans, real estate loans, business lines of credit, equipment financing and vehicle financing.

How does Umpqua Bank compare to other banks or services?

Umpqua Bank isn’t one of the nation’s heavyweight financial institutions. In fact, it doesn’t even crack the list of the top 50 bank holding companies by deposits in the US.
Big names like JP Morgan, Bank of America and Wells Fargo hold the top spots with over $1 billion in customer deposits apiece and thousands of nationwide bank branches. But West Coast provider Umpqua Bank suggests on its website that its small-town roots help keep it grounded and people-oriented.

Checking accounts

Pros

  • Reward programs. Umpqua Bank offers reward point programs and cash back programs on its Visa and American Express cards.
  • ATM rebates. All of Umpqua Bank’s checking accounts come with at least one ATM rebate a month for non-network ATMs.
  • Complimentary savings. Umpqua Bank‘s checking accounts automatically qualify you for complimentary savings and money market accounts.

Cons

  • Monthly fees. The Embark checking account doesn’t have a monthly fee when you enroll in paper statements, but you’ll pay a $5 or $20 fee for the other accounts unless you can meet the minimum balance or account activity requirements.

Savings accounts

Pros

  • ATM card. Most savings accounts don’t come with ATM cards, but this one does. Withdraw cash on the go any time you need it.
  • Low opening deposits. All you need is $25 to open the Grow Savings account and $100 to open Umpqua’s money market accounts, which is lower than normal.

Cons

  • Lack of transparency. Umpqua Bank doesn’t post its interest rates for its savings accounts online which means you’ll need to call customer service for your potential rate.
  • Monthly fees. Although there are ways to waive them, you’ll pay $3, $10 or $15 a month to maintain a savings or money market account with Umpqua. Most banks offer savings accounts for free.

Overall banking

Pros

  • Customer service. Umpqua Bank‘s customer service is available by phone and email seven days a week.
  • Several account options. Although Umpqua Bank doesn’t have CDs, you’ll find a wide range of checking and savings accounts for individuals and businesses.

Cons

  • Limited availability. Umpqua Bank accounts are only available to residents of Washington, Oregon, Idaho, California and Nevada.
  • No CDs. Umpqua Bank doesn’t offer any CDs, so you won’t be able to lock in any high interest rates.

      How can I reach out to Umpqua Bank customer service?

      There are several ways to get in touch with an Umpqua Bank customer service representative:

      • Live chat weekdays from 8 a.m. to 6 p.m. PT and weekends from 8 a.m. to 5 p.m. PT
      • Call 866-486-7782 weekdays from 8 a.m. to 6 p.m. PT and weekends from 8 a.m. to 5 p.m. PT
      • Visit a local branch
      • Fill out the help request form on its website

      Umpqua Bank ratings, reviews and complaints

      Umpqua Bank is not an accredited business with the Better Business Bureau. The BBB gives Umpqua Bank a D- rating due to its failure to respond to four official complaints.

      A majority of complaints on the Consumer Financial Protection Bureau against Umpqua Bank were about its home loans, although a number of customers also complained about issues with automated bill payments and checking accounts being closed due to inactivity.

      Umpqua Bank is insured by the FDIC, from which it receives a Satisfactory CRA rating.

      Compare Umpqua Bank to the competition

      Use this table to see how Umpqua Bank accounts compares to other institutions.

      Name Product APY Minimum deposit to open ATMs Out-of-network ATM fee
      Aspiration Spend & Save Account
      Finder Rating: 3.8 / 5: ★★★★★
      Aspiration Spend & Save Account
      Up to 1.00%
      $10
      55,000 free in-network ATMs
      $0
      Deposits are fossil fuel-free and insured by the FDIC. Enjoy a spend and save combo account with unlimited cash back rewards and a $100 bonus when you spend $1,000 in your first 60 days.
      Citibank® Account Package
      Citibank® Account Package
      0.50%
      $0
      No access to ATMs
      $2.50
      Earn a $300 bonus after opening new eligible checking and savings accounts and completing required activities.
      HSBC Premier Checking
      Finder Rating: 2.7 / 5: ★★★★★
      HSBC Premier Checking
      0.01%
      $1
      Free to use at all ATMs in the US
      $0
      Get a 3% cash bonus in the first six months (up to $600) or $450 welcome bonus when you open your account with qualifying activities. Must open HSBC Premier checking account through offer page by June 30, 2021, and set up qualifying direct deposits into the new account. Conditions apply. Deposit products are offered in the US by HSBC Bank USA, N.A. Member FDIC.
      Chime Spending account
      Finder Rating: 4.7 / 5: ★★★★★
      Chime Spending account
      N/A
      $0
      38,000 fee-free ATMs nationwide
      $2.50
      Get rid of fees with this financial app offering consumer-friendly accounts. Chime can also help you save easily and access your paycheck faster.
      Axos Bank Essential Checking
      Finder Rating: 5 / 5: ★★★★★
      Axos Bank Essential Checking
      N/A
      $0
      ATM fees reimbursed at any ATM nationwide
      No fees. Unlimited domestic ATM fee reimbursements.
      OnJuno
      Finder Rating: 4.8 / 5: ★★★★★
      OnJuno
      Up to 2.15%
      $0
      more than 85,000 ATMs nationwide
      $0
      OnJuno embraces an open banking system for everyone, regardless of their age, location, or income.
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      Bottom line

      As is the case with any financial provider, an account with Umpqua Bank has its benefits and drawbacks. Take advantage of bill pay, mobile banking and rewards programs but be on the lookout for ATM fees and its limited availability.

      Common questions about Umpqua Bank

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