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Consumers Credit Union products: CDs, Savings, and Checking
This Illinois credit union offers competitive banking products and other services to customers across the country.
Compare Consumers Credit Union bank products
What banking products does Consumers Credit Union offer?
How do I join Consumers Credit Union?
In order to open any account at CCU, you’ll first need to become a member. Here’s how to join:
- Visit the IL branch or go to the CCU Website.
- Open a Membership Share Account and make a $5 payment to the Consumers Cooperative Association.
- Deposit and maintain a balance of at least $5 in your Membership Share Account.
What do I need to become a member of Consumers Credit Union?
To become a member, you’ll need to supply the following:
- Name and date of birth
- US address
- Social Security number
- Driver’s license or other state-issued ID
- Contact information (Email and phone number)
- $5 contribution to Consumers Credit Association
How does Consumers Credit Union compare to leading banks?Consumers Credit Union is an Illinois-based credit union that was established in 1930 and aims to provide a more personal and secure alternative to traditional financial institutions. While it only has 10 official branches that are all located in Illinois, the credit union offers accounts to customers in every state.
- High APY on its checking account. CCU’s Rewards checking account offers up to 5.09% APY on balances up to $10,000. Most savings accounts only go as high as 2.5%.
- No minimum balance requirements. You aren’t required to keep a certain amount of money in any of CCU’s checking accounts.
- Fee reimbursements. Get unlimited fee reimbursements for ATM use as long as you make the required deposits and withdrawals for your account.
- High service fees. Watch out for high service charges for things like overdrafts, replacement cards and incoming wire transfers.
- Conditions and eligibility requirements. To earn the advertised rates for its Rewards Checking account, you’ll need to meet account conditions and eligibility requirements, like making numerous debit card transactions and setting up monthly direct deposits.
- ATM withdrawal limits. To prevent fraud, you can’t withdraw more than $505 a day from an ATM.
- A variety of savings accounts. Open a smart saver account to save for a specific goal, a holiday club savings account to save for Christmas or an IRA savings account to save for retirement.
- High rate for Smart Saver account. You’ll earn a solid 2% APY when you’re enrolled in e-statements, deposit $50 to $1,000 a month into your Smart Saver account and have at least $500 in monthly direct deposits going to your CCU Checking account.
- ATM card. Some accounts come with an ATM card that lets you withdraw cash for free at over 30,000 ATMs nationwide.
- Low rates. Besides the Smart Saver account, CCU’s other savings accounts earn anywhere from 0.05% to 0.25% on average.
- Minimums to earn interest. If you have a money market account, you’ll need to maintain a $2,000 minimum balance to earn interest.
- Monthly withdrawal limits. As with all savings accounts, you can’t make more than six outgoing transactions a month. If you go over this limit, CCU will either charge you a fee or close your account.
- Several term options. You can lock your money away in a CCU CD for as little as 91 days or as long as five years.
- Low opening deposits. You only need $250 to open a CCU CD. Although jumbo CDs have a $100,000 opening deposit.
- No monthly fees. CCU doesn’t charge any fees to open or maintain a CD.
- Average APYs. CCU CDs earn anywhere from 0.5% to 1.9% APY. Although these rates are higher than the national average, you can find higher rates elsewhere.
- Early withdrawal penalty. If you need to withdraw your money before your CD matures, you’ll pay a fee equal to 60 days’ interest on CDs with terms of one year or less and 120 days’ interest on CDs with terms longer than one year.
- ATM and branch network. Get free access to over 30,000 Co-Op ATMs and 5,000 shared branches.
- Options. CCU offers a wide selection of consumer and business banking products that you might only expect from a much larger institution.
- Low minimum deposits. Most accounts only require $5 minimum balance to become a member.
- Subpar rates. Although CCU has a few accounts with high APYs, its rates are much lower than the competition.
- Must be a member. You’ll need to become a member to open an account.
- Limited customer service. Customer service is only available during standard work hours during the week, plus limited hours on Saturday and no availability on Sunday.
Compare Consumers’ checking to the competition
Consumers Credit Union reviews and complaintsConsumers Credit Union is a member of the NCUA which means that deposits are insured for up to $250,000. It’s not officially accredited on the BBB website but it holds a B+ rating and a 1.5 out of 5 customer review score. Complaints from customers mention things like billing and collection issues, inaccurate information and processing delays.
Consumers Credit Union customer service
here are a few ways you can get in touch with customer service:
- Phone: 877-275-2228 Monday to Thursday 9 a.m. to 5 p.m., Friday 9 a.m. to 6 p.m. and Saturday 9 a.m. to 1 p.m. CST.
- Live chat: Visit the Contact Us page on the CCU website
- Secure message: Log into your online banking account to send a secure message
Bottom lineConsumers Credit Union is an Illinois-based credit union that serves the entire country with a wide range of deposit accounts and other banking products. It has low deposit requirements and almost no monthly fees.
But you’ll need to become a member before opening an account, and watch out for the high service fees. Or find another account by comparing your bank and credit union options.
Common questions about banking at Consumers Credit Union
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