Citibank® Account Package
- Earn a $400 bonus
- Earn Citi ThankYou® Rewards Points
- Option to earn interest on your checking account
Finder is committed to editorial independence. While we receive compensation when you click links to partners, they do not influence our opinions or reviews. Learn how we make money.
A universal perk is that none of its accounts require a minimum deposit to open.
Compared to giants like Wells Fargo and Bank of America, it ranks fourth for total domestic deposits. However, it’s 16th in the list of banks ranked by number of branches, with around 700 physical locations in 12 states nationwide. And other than South Dakota and Illinois, most locations are in coastal states.
Fast-forward a few years, and I’ve stayed with Citibank for other reasons.
First, I like how the checking account is automatically linked to a savings account. You don’t need a minimum opening deposit, and there are tiered savings accounts to match your goals.
Second, the app is sleek and easy to navigate. I can transfer funds, pay bills (for free), set notifications and deposit checks instantly. It also offers handy budgeting tools, such as a spending summary that lays out where my money is going — restaurants, travel, shopping and so on. It doesn’t always categorize my transactions correctly, but it’s close enough.
Finally, I appreciate Citibank’s physical presence. I can dip my debit card into a huge network of Citibank and MoneyPass ATMs for free. And if I need to speak to a banker, there’s usually a branch wherever I am in New York City. The team is responsive on live chat too: I’m often connected to a rep within 5 minutes, which is much faster than other big banks.
The BBB gave it an F rating — the lowest possible. This is due to the fact that it hasn’t responded to 76 complaints, and also because the government has action taken against it for failing to follow the Truth in Lending Act. Basically, it wasn’t reevaluating the APRs on credit cards as frequently as it should have. 134 customer ratings average out to only one star, with 1,041 complaints overall. Also, there’s more than a million complaints filed against Citibank on the Consumer Financial Protection Bureau database.
However, it’s a member of the FDIC and FFIEC gave it an “Outstanding” rating, so it’s considered legitimate by government-backed institutions.
Get support from Citibank in the following ways:
Compare Citibank to Chase. Or, use the table to compare Citibank to other top-rated institutions. Sort the columns by APYs, fees, minimum deposits to open and features to find an account that has everything you’re looking for.
If you like the idea of housing your accounts under one roof and the monthly balance requirements are feasible for your situation, Citibank could let you check banking off your to-do list. But if you’re hoping for a high APY or want to pick and choose your product mix, shop around for banks that offer more flexibility.
finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. We may receive compensation from our partners for placement of their products or services. We may also receive compensation if you click on certain links posted on our site. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please appreciate that there may be other options available to you than the products, providers or services covered by our service.